what a shop, well laid out, well stocked, very helpful, nothing is to much trouble,…read more If I was a child i could spend all day in the shop looking at all the pets.The owner and his assistant have a greal deal of knowledge about the pets they sell, It is well worth a visit, and hopefully you come away with a pet, a healthy one at that.

Brilliant shop, they stock allsorts. If they don't have it they will get it asap, they allways sell…read moreyou the best item for your needs and not just the most expensive they stock. I've bought fish from here for years and never once had anything but healthy fish at a good price. I would highly recommend this shop to anyone.

Avoid this store. Ordered online but poorly packaged live…read morefood split inside, squashed & disgusting. Also very old live food as all were dead & smelt awful. Had to open paypal dispute after phoning 3 times & being ignored. Idiot only refunded 1 item via PayPal and not the whole amount owed and now I can't dispute it! Managers very rude, abusive & knows some fowl colourful language. Avoid this company.

I visited the shop back in January, I couldnt believe how badly the fish and pet sections had…read moredeteriorated. The main concern was the artic conditions in both areas. A dog bed I picked up felt wet from the cold and damp. It was actually warmer stepping outside. I had to cover my face because the damp smell was so strong. I felt so sorry for the animals having to stay in those conditions. I could only tolerate 5 mins. What a shame I used to enjoy visiting there.

I booked and paid in advance for the 8-lesson Rottweiler Boot Camp at Dog Country Club, and…read moreunfortunately I can say it was absolutely not worth the money. At the first session, everything sounded promising. We were told the trainer would be taking two dogs at a time for a walking session each week, but this only happened once after the second lesson. It quickly became obvious that having one trainer responsible for eight dogs was far too much, and several other owners commented on this as well. By the fourth lesson, myself and three other dogs ended up with kennel cough. I fully understand that this can happen in group settings, but what I didn't expect was the complete lack of apology or concern from Dog Country Club. I had to pay another £100 for medication and a vet appointment, and still received no acknowledgment of the situation whatsoever--just a rescheduled session. When we returned, the trainer couldn't remember where we had left off (understandably), but instead of picking up where we were, we ended up repeating the same exercises all over again. I thought the lessons would progress into more advanced training, but that never happened. After completing seven sessions, I honestly feel like my dog is still the same, and I didn't see the improvement or development we were promised. What pushed me over the edge was receiving a text two days before the final lesson saying it was cancelled and replaced with a Christmas party with mixed dog breeds--and they rescheduled it without even checking whether I could attend. Even the trainer had told us in Week 1 that if your dog doesn't have solid recall or you don't feel comfortable letting them off-lead, you shouldn't attend these types of meet-ups. That's the whole reason we were in training to begin with. I told them I wasn't comfortable attending and was clearly unhappy that the final lesson was cancelled. Instead of being understanding, they simply offered two alternative dates--neither of which I could attend. Meanwhile, the owners whose dogs didn't get kennel cough received their full eight sessions, while I ended up with barely seven. I requested a refund for the final lesson since I couldn't attend a party and couldn't make the rescheduled dates. My message was ignored. I asked again--still nothing. No apology, no resolution, no refund. Overall, I cannot recommend Dog Country Club at all. Between poor communication, lack of accountability, overcrowded sessions, cancelled lessons without confirmation, and no customer care whatsoever, this experience has been incredibly disappointing. Save your money, your time. Also to add to my previous review instead of DCC taking accountability they will block you from there facebook page

If I could give these guys 6 stars I would in a heartbeat, no questions asked. Without a doubt the…read morebest daycare we've ever found, and the proof is in how our dog acts when she arrives every morning without fail, she barely looks back at me! We've been taking our Cockapoo here for three years and we'll be taking her for many many more years. We take her to daycare multiple times a week and she always comes back and just clonks out from a hard days play! All the staff know here and are likewise excited to see her and I've never had a single reason to suspect she is not getting the best care possible, all while staying at an great value for money. They're also just as good for the owners as the pooches, my partner and I did a Doggie First Aid course which was three hours well spent and then some, also at an incrediblly reasonable price.

I have been trying to buy a Lugarde log cabin from this company for the past 3 months. All my…read moreattempts to contact the director by email, in person, by telephone and text to facilitate the purchase have been ignored. Bizarre behaviour from Carr Bank Garden Centre. I have taken my business to a competitor and have received exemplary service from them.

I'm bound to say this is OK as it is my local garden centre but they have decently priced plants…read morewith a discount. Super range of pet foods and accessories. The emphasis is on the goods they sell, not on teas and cakes and pointless expensive ornaments. Far better than the local competition (Beetham)