We were in town for a conference and called around to try to find someone who had time to complete…read moresome small tattoos for the three of us. Felicity was amazing! She took the time to understand what we wanted. The shop has a good vibe and great music! Thank you for making our trip to Rapid City so memorable.

Well, where to begin. My appointment was for 12pm, she understood that I'd be a little late as I…read morehad to work later than expected. So for 1 hour with including discussion of drawing on her tablet. The work started almost 2pm. She stopped in the middle of doing my tatt to sit and eat 4 steps away. For about 15- 20 minutes. FKN, UNSANITARY!!!! oh speaking if UNSANITARY, she did not sanitize the seat nor leg area that my tatt was being on. So customer service is a " 1". Next, wearing a long skirt with my leg between her legs was in an awkward position meaning tattooing on partial and impartial flexing. MOTHER-FR! Stop weari g skirts. Oh, before she did the tatt she needed a smoke break, WTF???? I gave $100 cash deposit 1 week ago. I asked her how much before she started. " I can only pay $200 tops". After printing, and whatever, she comes back with 2 sizes of print. I wanted the smaller one. She used the bigger one. Which FKN, tells me she is NOT LISTENING to her client AT ALL. Like WTF ???? Look, lady artist, I'm not walking in to be besties!!!! It's a job and if ya do not like people get out of the profession. The tattoo was a 1 hour tattoo job. Turned into 2 1/2 for her bullshit!!!! Then get this, she counted my $100 cash I gave her and was trying to charge me an EXTRA$100.00 WHEN ON CHECK OUT. OOPS, I forgot to deduct. @Sam, if I get a staph infection because of her hungry, rude, ass I SUING THE BOTH OF YOU!!!!!​​​

Emma does a great job! She did my lips and brows and I love them! Thank you Emma! Her prices are…read morevery reasonable and her artwork aka tatoo's always are so cute! She also does piercing too.

From the owner: Originally from a farm near New Underwood, SD. I started to pursue my passion for Tattooing in the…read morebeginning of 2021. In January 2023, i graduated Esthetician school and in March of 2023 I continued education for brows, lips & piercings in Malibu, CA. I opened my studio in march of 2023 and i now have the privilege to offer free brows to chemo patients while also specializing in fine line tattoos. The art of tattooing is a memory of a loved one, a way to feel more confident in your body, and so much more. I have always had a passion and love for art! I now get to bring my artwork to life on peoples skin and i am beyond grateful for this journey!

I wish I could give this place no stars. The work on their website is stolen and when pointed out…read moreon their Google review section, they called me a liar. I was in fact tattooed there (before I knew of the stolen art work) and they told me they didn't tattoo me... the Navi behind my ear says otherwise. I'll attach pictures of his artwork, screenshotted directly from his Instagram. Make the call yourself based on that.

Went into the shop and was told the tattoo artists wouldn't be in until the next day. It was…read morerecommended that I send my idea to their Facebook page and that I should've been able to get an appointment for the next day. I sent my ideas through messenger. I was able to see that they opened the message, but a week later, I received no response. Wish I hadn't wasted my time!

This is my tattoo that I received 8 months ago. I asked for the bricks to be clear and large enough…read moreto insert names. After it's completion, I was told the black ink inside would fade after 2 months. It never did. When I contacted the company, I was first told that they wanted me to love my tattoo. However, when I went in for a consultation I was told that it wouldn't fade AND the bricks were too small to add names AND the artist who did it had been fired. So, they offered to color the bricks red and list the names underneath the wall. Oh yeah, they also offered to give me a credit...as if I would let them touch me ever again! It's not what I asked for and the only way I could love this tattoo is with a refund so I could get the wall removed and start over. DON'T TRUST A WORD GEMINI SAYS!

My two sisters and I came into The Tattoo Cellar for a meaningful sibling tattoo, and we're so glad…read morewe did. From the moment we walked in, the space felt clean, open, and welcoming. We were paired with Richard as our artist, and he absolutely nailed it. Richard took the time to understand the personal meaning behind our matching tattoos and treated the whole process with care and precision. His professionalism, steady hand, and good energy made the experience even more memorable. We laughed, shared stories, and walked out with something permanent that we'll cherish forever. If you're thinking about getting inked in the Black Hills, don't think twice -- go to The Tattoo Cellar and ask for Richard. You'll be in great hands.

Richard, the owner, worked with us and it was a very good experience, he is very professional, and…read morehas a very cool vibe space to get a tattoo completed

Just got my eyebrow done and everything started great, the piercer couldn't get the ball threaded…read moreand lost the hole. So long story short, my eyebrow was tapered three times plus the initial piercing. The jewelry was $35 and was still charged $60. I was in the shop about 40 minutes of my eyebrow just being dug into. The ball was also dropped on the dusty ground (I'm talking the entire base boards full of dust bunnies) and was cleaned (not sterilized) and reused. Nothing was autoclaved. I would be surprised if that doesn't get infected. I should've just stopped the process the first time the piercing was yanked out.

From the owner: Custom Tattoo & Piercing in Rapid Cityread more

A group of us stopped into this shop during Sturgis to get a small dragonfly tattoo as a…read moreremembrance to a friend who had passed. Free parking can be found on the street. Appointments were not accepted during Sturgis; walk-in's only. This parlor shop is cash only and does not have an ATM onsite. Minimum charge was $100 per person. Each of our tattoo's took 15 minutes max. Our dragonflies looked very different depending on which artist did the work (there were 3 artists onsite). None of our dragonflies turned out amazing; mediocre at best. Overall, had I been the one to organize this stop, I would have passed on this shop. Overpriced for the quality of work performed. Friendliness was bare minimum.

I got a very simplistic tat on my wrist (Phil. 4:13) and the artist drew it up and slapped it on my…read morewrist in less that 4 mins. First- the placement was to low and I have always heard because of the movement of the wrist and due time wrinkles occur so ask if it should be moved up a a quarter inch or so. thank goodness I said something but honestly it doesn't really matter because the numbers are different sizes and the colon (:) is bigger than the numbers. I WOULD NEVER GET A TATOO HERE AGAIN AND HIGHLY NOT RECOMMEND THEM.

I am very annoyed. I went into icing today hoping to get my ears pierced. I saw that there were a…read morebunch of online bookings open but I figured I could just do walk in being there were many open spots. I drove two hours to get here. I then walked in the gal that was working didn't greet us. I stood up by the desk for five minutes at least before I got someone to talk to. She then told me that she was fully booked in a rude tone. I understand that she probably wanted to go home but they still had two hours till they close. I then looked at the online booking after we left and there were still numerous spots.Regardless this is her job and frankly she is terrible at it. I do not recommend this place if you are looking to get any piercings.

I brought my daughter in to get over $100 worth of prom jewelry when she decided on a different set…read moreof rings...I just simply wanted to exchange the rings I had previously paid for (2 minutes prior) and pay the difference. The MANAGER was very rude and didn't know what she was doing! She kept trying to return my entire purchase and unwrapped every single item that I didn't want to return and said she had to do the full refund...I told her I was pressed for time and I just wanted the rings swapped and she just ignored me and continued to hit the wrong buttons and cancel and mess up some more. Another sales associate tried to help and she just ignored her and continued to screw everything up. I even told her I was going to call corporate and nothing left her mouth. I left WITHOUT the rings my daughter wanted for her prom and will NEVER return to this store. Never once have I had someone so incompetent.