I have purchased two training class certificates. Soon after I purchased the certificates, James Moncherry cancelled the class. James Moncherry refused to refund the amount after he cancelled the class. I have been scammed out of $70. read more

I purchased a deal for my son and daughter in law. Similar to the client below, James was unable to locate the voucher and had no record of purchase. After lots of back and forth, the kids were able to schedule a time at some hotel in downtown Denver, one that has 2 location, they went to the wrong location before finding the right one. They were 3 minutes late and ADAT had locked the doors. The kids were never able to contact him with a response, and were never able to use their voucher. Now that it's expired, WeeklyPlus can not help either. We never heard back from ADAT, but when going through weekly plus to reach out to them, they said they were unwilling to reschedule. This was a total disappointment and it was handled very badly by the ADAT personnel. read more

I purchased a deal from Deal Chicken for this class, which required me to contact James, the owner of this company, in order to register. I got a response from him saying that he had no record of my purchase. After I provided him with my confirmation, he told me to contact Deal Chicken, and that he'd do the same. After that, I emailed James four more times trying to get in touch with him (I also called him) regarding the upcoming class, but never got a single response from him that he was looking into it or anything. I even emailed him about classes taking place the following month and never heard a peep. After the class has passed, I attempted to contact him one final time. The response I got was unbelievable. He called me a liar and berated me for contacting him "outside business hours." (Note the time he sent me the email). Regardless of the time I sent any email, I would've expected a response given that the class was that upcoming weekend (held outside of normal business hours). He also threatened me with civil litigation if I attempted to leave a bad review. My husband and I were extremely disappointed at how this was all handled on A.D.A.T.'s part. Thankfully, Deal Chicken was wonderful and extremely apologetic, and issued me a full refund. Here's the email I received from James: From: James Monchery Date: October 23, 2012, 10:37:00 PM MDT Subject: Re: voucher registration Julia, I have responded...but the 2 most recent emails prior to this one (of which I am responding) where sent during NON OPERATING HOURS. All businesses have them and all of them do not respond outside of them. As for reviews...up to you, we are professional, offer what 99% of other companies cannot in way of very exclusive and specific information based on me being one of just 20 active and certified instructors of a very specialized defensive handgun system. So your not learning what "the rest" are ONLY qualified to teach...we teach what will work and don't fluff the realistic side of things such as the "flight/fight response and/or Body Alarm Response" that is crucial to understanding how you will react in an active shooter response situation. 99.3% of our ADAT Student Family/Purchasers are more than satisfied with our courses and way we operate and as much as I would like to be a full 100% there is simply NO company that can meet that market and I am satisfied with that. *Especially since your complaints are unwarranted based on expecting a response OUTSIDE OF BUSINESS HOURS.* If you are unhappy and feel the need to write a review I can only say "be accurate and remember do not defame the company or me personally" as you will then be subject to civil litigation. Please don't be the first to call my bluff...I take "threats" as you made in your previous email seriously like I would any other threat. We answer phones and emails during our operating hours as listed on the website and whatever may have been missed on a given day is pushed to the next however I do often work over time to catch up and offer assistance above and beyond requirements of the company. Out of the 4 emails I did obviously respond to the first one and the most recent one (which means your lying when you say I have not responded as you even emailed a response to it) and when you provide the info requested again so that we can recheck to see if your voucher has finally been PROCESSED we can verify it for the next available class. Deal Chicken has at times taken 24-48hrs (based on past customer experience) to have the voucher be processed so that we as the MERCHANT can view it to therefore verify and redeem...until that time it does not show up on our end and its impossible then to verify your purchase. The choice is clear, be upset with the right company and that is not us as we would have no issue verifying and redeeming your voucher to get you into a class but when its not updated on our account there is nothing more to do. Also, you want a response please be sure to contact us during regular operating hours and regardless of what you feel about ours there are many businesses that do not operate on weekends in terms of phone calls/emails...just like us. Now that we are clear on where we are at your welcome to either provide the info needed once again when you see the next available date for a class in your area (which we will have posted by next week) OR, you can get a refund from Deal Chicken directly as that is who you purchased with. I'm more than OK with either option that you may choose but again please be mindful that outside of getting a refund be very cautious as we do not tolerate threats of defamation of character lightly. We have not had reason to in the past as again we have a 99.3% extremely satisfied customer rate but there would be zero hesitation to send a cease and desist letter to you if necessary and further legal action if that did not work. Have an excellent week. James read more

I purchased a Groupon for one person CCW class in Colorado near the end of January. To redeem this Groupon, you have to email the company with the date and location of the class you want. There were no classes listed anywhere in the state but the web site stated that Feb/March classes would be listed soon. I waited until early Feb and still no classes listed. On a hunch, I checked all the state listings on their web site and saw that there were no classes listed anywhere in the country. I emailed asking when classes will be available and got a canned response stating basically that I could wait or get a refund. I waited until today and checked the web site again and still no classes. I emailed again and am waiting for a response. I also contacted Groupon and they said they will also contact the company to find out what was going on. If this gets resolved, I will edit this review appropriately. read more

I bought a Groupon for a conceal carry permit training for 2 people. When I went to redeem, there were no classes available to sign up for. I sent an email (which was recommended on the site for questions and redemption), as there was no phone number listed on the site to call, and asked when he'd have availability for the conceal carry class that I purchased. I got basically a canned response referring me to the website. I waited 3 weeks and continued to check for classes to be added for my state of Iowa. Never happened. I then read that you could exchange for an online course, so I sent another email and asked if I could redeem for that instead since there was still no class available to sign up for. He never responded. As it was the 4th of July week, I decided to wait until the following week to send another reply asking for him to reply to my previously sent email (as I thought maybe he was taking some time off to enjoy the holiday) after two weeks of no response, I was able to track down a phone number so i made a call during his designated office hours. It was sent to voicemail, so I left a message asking for him to call me back and leaving my phone number. I got no response. I tried calling 2 days later (again during his "office hours"), and again was sent to voicemail. I sent another email basically stating that if he failed to reply to my email, that I would be disputing the charge with my card carrier and gave him the "deadline" with which to work this out with me. Still nothing! Luckily, Groupon has great customer service and gave me a refund. I would advise anyone considering this person to use a different company. He sucks at communicating and is entirely unprofessional to deal with. I wanted to leave a review on his Groupon page, but because they refunded me- it will not allow me to do so. Be vary wary. I did sign up for a course and have already completed the training with Central Iowa Impact in Boone (as I live in the Ames area). They were very professional, included range time with their carry class, and I would absolutely recommend them! Certificate of completion on the spot. Really broke down the gun laws in lames terms. Covered all areas one should be to carry a weapon. read more

I took the class through James 2 years ago and had arrived on time to the correct location and everything went great - found it to be informative and what I needed to get my concealed carry licenses. 2 years later I find myself in a different state and needing a copy of my certification to concealed carry license in Florida. I replied to an email I had sent 2 years earlier and got a thoughtful detailed response within a few hours (which is what prompted me to look-up and give him a review). I've been nothing but impressed with my experience. Thanks! read more

I signed up for the online class and got my Arizona CWP in no time. I watched the videos, got my certificates, and mailed them off to get my permit. The whole thing only took about two months. I'm 100% satisfied. read more

I took a gun safety course with James that was a combo of online and live training and it was excellent!! I'm a beginner so i learned a lot of different things and actually ENJOYED his instruction. He kept me engaged and laughing throughout the entire course. He gave information pertaining to the EXACT purpose of why I need a gun and not just some textbook BS. He speaks his mind and makes no apologies for it which is refreshing in this politically correct world. i can't wait to take my next course with ADAT!! read more