No show nor a call that they weren't coming! Very poor customer service. I was so excited about finally getting our cracked window repaired and now I'm just disappointed! I will definitely look for someone else! read more

BEWARE! Adams county glass llc. I have posted this before but took it down in order to give this guy a chance before I expose his company and how he honors his work...or lack of. I paid $700 dollars to get a window replaced, Adams county glass did the work and gave us a 3 year warranty. We got a year and half before the seal failed and now we can't even see out of the window because of condensation. I contacted the company to have the warranty honored but that is not what we got....instead we got excuses. First off James told me he had just bought the company and had no info on our window replacement So I sent him the invoice and then followed up with several calls. He kept telling me he is the new owner and the past work done by the company was not his problem....come to find out he owned the company when the work was done. Not only that he had worked for the company for 10 years prior to buying it from Jesus . He knew about all the problems the company was having, so what he did was buy Adams county glass inc. and changed the name the Adams county glass LLC. and this apparently has gotten him out of honoring any warranty issues the company had before which is BS. In fact he was the owner of the company when the work was done. Use him or not just realize his warranty isn't worth the paper it is printed on. We now have to buy an entire new window for 1,249 bucks. He told me he is worried about his reputation because we live in a small town and word gets around...He is complete lip service. He has promised me twice he will make things right but will never call me back once he gets me off the phone. I strongly advise to look for a reputable company before you are out of 700 bucks and are stuck with a guy who is only good at making excuses. read more