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Adams Community Bank

2.0 (8 reviews)

By appointment only

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Personal banking

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2 years ago

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Greylock Federal Credit Union

Greylock Federal Credit Union

(11 reviews)

As I mentioned in my other review, I've been with Greylock for over 20 years. I just had another…read morebad experience with them a couple of weeks ago. I decided to replace my work minivan as the mileage is getting up there. (I prefer Dodge Caravans or Chrysler minivans because the rear seats fold into the floor for cargo space). I never shop locally because I find better deals and more choices by searching online in a wide radius from Pittsfield. I found the perfect used Dodge in New Hampshire--a 2010 in amazing condition. It had one owner, 86k miles, no accidents, an excellent service history, and was priced very reasonably. However, I was turned down for the loan by Greylock, despite having eight perfect auto loans with them in the past. I never missed a payment and always paid my loans off early. I understand they have to consider the age and book value of the vehicle, but they should prioritize a long-term customer's proven record. My 20-year history should prove that I am not a risk. I will never ask them for a loan again; they don't deserve my business, and I will be closing my account to switch to a different bank.

At some point, I just have to say "uncle" and get the heck out of here. Benn a member for a long…read moretime, multiple loans. Williamstown is closed, tap to pay has not worked in months, ATM machines are always down and I have to go elsewhere and get charged. I total my car and while waiting for the insurance to pay them off, I get hit with a 30 late penalty that seriously affected my credit score. The employees are great, but obviously there are some serious administration issues. This is a sinking ship, get out while you can. This longtime "member" is outta here, I encourage you to take a close look.

Adams Community Bank - banks - Updated May 2026

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