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    Recommended Reviews - Key Bank

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    7 days ago

    The staff in this key bank location are exceptionally helpful. I always get the results I am looking for when I do my banking here.

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    People searched for Banks & Credit Unions 175 times last month within 15 miles of this business.

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    Mid-Hudson Valley Federal Credit Union

    Mid-Hudson Valley Federal Credit Union

    (3 reviews)

    I often go into the saugerties branch to do my banking, at least twice a week. Almost every time I…read morego inside I am helped by a very polite, friendly young man named Marcel. He always has a smile on his face, and is working hard. He is very knowledgeable with all of my banking needs and always seems to be in a positive and upbeat mood. ​ He is a pleasure to deal with and this bank is lucky to have him as an employee.

    Look, I don't belong to this credit union, but it's still the best experience I've had with a bank…read morein...I think it's actually the best experience I've ever had with a bank. We were in need of a notary on a Saturday, and the MHVFCU was the first bank of five that we called that had a real human being answer the phone (off to a good start). They had a notary available (and were open til 2 pm on Saturdays), and not only is the notary's services free for members, but it's also free for non-members! If you're keeping track, that means it's free for everybody. We walked in and the friendly tellers let us know we'd be waiting for Linda in the back, but to help ourselves to a seat and a cup of coffee. For the record, that's nicer than most of my relatives treat me. We waited for a few minutes, and then Linda turned out to be even nicer than the other employees, as well as the branch manager and probably in the top three notaries I've dealt with in my lifetime. You know what? She's #1! I just decided. The only downside of MHVFCU is that I am a bit frightened of the other clientele. It was 8 degrees outside, and my brother and I were the only non-employee males that were wearing full length pants. Sure it was only two other guys, but as we all know, nothing screams mental instability more than being inappropriately dressed for the weather.

    Berkshire Bank

    Berkshire Bank

    (66 reviews)

    Get rid of the nasty bank. It's of no use to ordinary customers. However the so called elite and…read morebusinesses in question of being honest are all influencers of this nasty bank. We made a mistake when one of our friends mentioned this bank to put our trust into. THAT was a huge mistake. The nasty bank relishes giving poor service or help to anyone they personally have a dislike for. That dislike can be for any reason AND it's all on their part... we must say that they need to change their whole outlook on the customers and their banking policies which are mostly for their gain. Their main concern is to grow a bank that can stand along with the top banks in this country. Sooooo, if you are looking for a bank... take a walk through the doors, check your surroundings once in, take a deep breath... that alone should tell you there is something wrong here. Then turn around and thank yourself for having the smarts to walk back out the doors and walking away from this bank never to return. You'll thank yourself over and over especially when you keep hearing how untrustworthy this nasty bank is.

    Been clobbered with excessive, rip-off $37 overdraft JUNK FEES - after Berkshire Bank told me…read moremultiple times that it would no longer allow transactions to post to my account (they would be rejected instead) if insufficient funds. They do this to get even more junk fees. I've been charged almost $300!!!! in junk fees in one month after being told I wouldn't be charged them any longer. When I went into the bank to complain, the impersonal bank manager slandered/defamed me in front of staff and then openly retaliated against me for complaining even though the other employee (M. Phan) disagreed with her. AND EVEN AFTER that BB continued to retaliate by continuing to allow transaction to post to my account with anegative balance. This is easily the most anti-customer friendly, thug-like and dispicable bank I've ever dealt with. They have multiple legal claims, including DOJ investigations for faciliating a Ponzi Scheme. TAKE YOUR MONEY OUT of this bank or you might lose it. They now have another CLASS ACTION lawsuit against them for junk fees and deceptive banking pracitces. I will be filing a case against them and complaints with Mass. AG and the DOJ.

    Key Bank - banks - Updated May 2026

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