I was greeted by the District manager upon my arrival at the store and he made my shopping…read moreexperience very comfortable. He took the time to listen to the concerns that I had about my current mattress and made recommendations on what I should switch to. It was overall a great experience and I am thankful that I didn't feel pressured to buy anything right away.

The employees were very nice but it was the delivery schedule that was the problem. I was told that…read moreI could schedule it for after one oclock or on a sunday. I took the one oclock weekday. The night before I was told my window of time was 10:30-2:30 and that the Sunday appointments were all filled. I know this is tedious but I changed my schedule to be available at 1 and then they told me I had to wait another week for delivery. Delivery is also 79 dollars if that makes a difference to anyone.

I always buy the extended warranty and always glad to did that. The service is very good if…read moresomething happens to the item you purchased. The selection of furnitures Has really improved but value can be questionable based on what you are buying. They don't make things like They use to.

Raymour & Flanigan of NJ has been one of the most frustrating customer service experiences my…read morefamily has ever dealt with. My family and I recently moved into a new home and wanted to start fresh. We intentionally chose a large, well-known furniture company because we thought it would be more reliable. We planned on furnishing most of our 3-bedroom home through Raymour & Flanigan, starting with a sectional we absolutely loved in the showroom. Before going back to purchase it, we called the store because the website showed it was out of stock and unavailable for viewing. The employee assured us it was still in the showroom and available, so we rushed over excited to buy it. We financed the sectional that same day. We even offered to take the floor model because we needed furniture quickly and have children in the home. We were told floor models were NOT sold. Fine. We arranged pickup for the following week, took time off work, rented a U-Haul, and prepared everything. Then, while literally pulling out of our driveway to pick it up, the salesman called and said: "Don't bother coming, we don't have the couch anymore." Apparently the same floor model we were told could not be sold had suddenly been sold to someone else. At this point: Our credit had already been run Financing was approved Money was tied up We rented a truck We took time off work We still had no couch for our family Strike one. To make up for it, they offered free delivery and setup the following week. Delivery day comes. Nobody shows up during the scheduled window. We call, and suddenly we're told they already came and nobody was home. We were home all day. Then they claimed they went to the wrong address -- except they read our correct address back to us. Strike two. The next day we were promised we'd be the FIRST delivery at 10 AM. 10 AM comes: "They're running behind." Then: "They packed your sectional in first, so it's last to come out." Then: "They had to go back to the warehouse." Then: "There's only one driver." Then: "We don't know when they'll arrive." We repeatedly explained we had work obligations and children sleeping in the home. We were repeatedly assured "they'll definitely be there tonight." My husband sat outside until 2 AM waiting so the babies wouldn't be woken up if they arrived late. They never came. At this point we escalated things to corporate because every single person we spoke to gave different stories and empty promises. Eventually a higher-up apologized, offered discounts, free delivery/setup, and rescheduled us AGAIN for another week later. Now today -- once again -- we were told delivery would be AFTER 4 PM. We specifically asked because we needed groceries and work around their timeframe. They reassured us multiple times they would call when they were on the way. At 1:30 PM, while we were just down the street, they called claiming they had already come to our house and we "missed the delivery." Except: We never saw the truck Our cameras show nobody ever came Nobody left a note They contradicted the timeframe THEY gave us Then we were told: "They'll come back later." Hours later, still nothing. This has gone on for WEEKS. The amount of dishonesty, miscommunication, wasted time, missed work, false promises, and complete lack of accountability is unbelievable. We were lied to about: Stock availability Delivery times Attempted deliveries Floor model policies At this point I'm documenting everything and escalating this situation further. Families spend thousands of dollars expecting professionalism from a company this large. This experience has been the exact opposite.

Denise is great. She is always helpful and treats us like family. We had a bedroom set and office…read moreput together by her that all fits well together. The delivery guys had a rough time getting to the third floor but persevered - this was last summer and they were sweating bullets and earned a generous tip. Just recently went in looking for a server and she found exactly what was needed.

I met Denise my salesperson in the Deptford showroom, I was…read morelooking for a reclining chair to update my space. She was very helpful in assisting me to find the style and color I wanted. Missy the ASM was very helpful as well.

Very pleased with my experience, this is my second purchase at this location, my first purchase was…read more22 years ago the last time I bought a mattress here, and it lasted that long and it was still going on but I felt like I needed to get another mattress so I went in and the person there was very helpful explaining everything to me very well, I tried out various mattresses and he explained all the differences and everything going on and all the options that I had in the differences between each mattress type and I really felt educated when I made my selection, and I was able to get delivery by Monday and I made my purchase on Friday and it was really good and the delivery people were excellent, so my whole experience was very very good and I will definitely continue to shop here no question!

Eddie was amazing. He told me that getting an adjustable foundation would solve my back problems…read more 2 months later I do not wake up in back pain! Life changing!!! Worth the money and time. Would recommend it anyone. Great customer service!

If you are looking for a frustrating time this is the store for you...We placed an order with this…read morestore at the beginning of the year. Didnt realize at the time but the salesman didnt put in the complete order. They asked us to call them on jan 12 if we didnt hear from them. We called them for the delivery date. They said waiting on a piece should be in on the 20th of jan. Started getting rid of furniture to make room. The called us to let us know the furniture isnt all in. Waiting with no furniture, then they tell us it is in and cant deliver on saturday because of snow, so they pushed us to monday.We didnt get snow until sunday morning and then they cancelled us for snow on monday. We call them for reschedule and they procede to tell us not all the pieces are in again. They pushed us to Thursday the 29th with two missing pieces. I then had to go to the store to find out about one piece not included by salesman(500$more dollars) and the other piece is not in stock and wasnt reordered. I might get it 2 weeks from now. If you like this type of service and poor treatment this is the store for you. I will never recommend this store and talk people out of shopping there. Fran from customer service was the best part of the story. Thank you fran from a frustrated customer.

From the owner: 5,000+ items in stock and delivered in 3 days or less*. Visit our Outlet at 2000 Clements Bridge Rd…read morein Woodbury, NJ to browse a wide section of quality discounted furniture. Get a bargain on amazing new looks and confidently furnish and style every space in your home.

Low pressure salesmen friendly and helpful Negotiable prices…read moreLarge selection Showroom well set up

Just had the last piece of furniture delivered for my daughter's bedroom. Promised for 1st week of…read moreNovember and got it a week early. Delivery team was great again. This was an overall exceptional experience.

I bought a Beautyrest PressureSmart™ 2.0 Firm 11" Mattress in May 2025 and it has begun to sag…read more Mattress firm will not replace the product!!!! So I'm paying over $1000 for a matress that is supposed to last 20 years!!!! Bad value for your money!!

We had a good experience from Mattress Firm - as we were already in the database. My friend bought…read morea Queen-sized mid-priced mattress (Not a name brand - one of Mattress Firms own makes) and it is just fine. I purchased a King (mattress only) and full (mattress and foundation) about a year ago. The lady in Lawnside (we were the only customers - there was literally nobody in the store) was great. I forgot her name. No issues and delivered in 3 days. Seriously, we were fine.

Tyrone and crew were amazing! They worked hard and didn't stop till the job was done. They went…read moreabove and beyond to make sure we were beyond satisfied

Tyrone is very professional and polite. There were missing pieces with my chairs. Tyrone called a…read moreprofessional to help walk him through the proper way to drill holes into the chairs. I purchased longer nails from Lowes however we ended up using Gorilla wood glue to attach the seats because the nails that came with the chairs weren't long enough. I definitely recommend Tyrone!

I ordered a couch from National Furniture Liquidators...sight unseen. I REALLY LOVE IT. The…read morequality of the furniture they sell is fantastic, the owner and his employees are very pleasant and extremely helpful. In a few months, I am hoping to buy a matching chair. I would never go to any other furniture store. The picture posted is of my couch.

The worst place to get furniture, never on time, very bad service! I would never recommend this…read moreplace. And if you do order from here, get ready to be disappointed!! Good luck!