I am so thankful I found this hotel for my three day stay in Belgium, Brussels. Currently when you…read morewalk in, the door is broken so you have to contact the hosts in order to get in. But no big deal because they are really good about getting you. It's a really smooth transition. The building itself is sleek and modern. When you walk in you see beautiful concrete stairs. We reserved one of the room on the second floor. Our room is drop dead gorgeous. The room is way better than the pictures I posted. The designers really did a great job and the decor matches the urban feel of the room. The owner told us they plan to build a restaurant in the basement. I am so excited about that because this is a hotel I would come back to in a heartbeat on my next trip to Brussels.

I had a brilliant experience at Les Ecrins. It was the first time i travelled by myself and the…read morerecepcionist was great with me. I rented a single room with shared bathroom and loved it. It was simple but meet the requirements and never had an issue with not having my private bathroom because it was very near my room. The breakfast was amazing: croissants, bread, tea, coffee, etc. Loved it! Also the location was excellent, near a subway station which I really didnt need to take. During the night, also I felt very safe. Very close to all the must see places in Brussels.

Pros: 1. The staff…read moreis very friendly and helpful and most of them speak English. 2. Very affordable for Europe and the location. 3. As far as location, it is very near the metro station and a short walk near the Grand Palace (the center of the city). 4. Basic breakfast (coffee, pastries, and bread) are served in the morning. Cons: 1. Very bare bones accommodations. 2. You are provided a standard key, rather than a card, to enter the hotel (and a card attached to the key to get into your room). I never asked, and it was never told me what the cost of a lost key would be. Presumably, there is a fee if you lose the key. I would ask beforehand. 3. There is no 24 hour concierge. However, I was told on the last day that one can ring the at any time to get someone if you are stuck. 4. The rooms I stayed in (I stayed in two different rooms over separate stays) didn't have shampoo, but one could ask for some. Also, the soap in the shower was not filled up on my last day. All in all a decent place to stay if you want something near the center of the city, but don't expect the full services one would find at a major hotel.

- Large blood or other dark stain in the middle of the bed comforter…read more- Lots of leftover pieces of food in the couch also stains on the couch - Large blind in the bedroom broken, could not open at all - Interior door handle broken, could not close door - Exposed socket on the wall (we had an 11 month old baby) - Kitchen sink leaked all over the inside of the cupboard, no hot water in kitchen - Dining room table was full of chips and paint coming off of it. Some things were fixed while most were not. After many follow ups, they eventually put us in a different apartment after staff originally told us no others were available. At the new apartment, we went grocery shopping only to find that the stove top and microwave did not work. The owner Arnaud Rasquinet promised compensention for the whole mess, even asking for our banking information to send it. Then he never did and ignored all our phone calls / emails. During our one week stay we constantly got the runaround, not my responsiblity etc. from staff, one was paricularly rude. They ignored texts and phone calls, forcing us to walk to the office with our baby every day to try and sort things out. We spent much time of our holiday in Brussels trying to contact staff, walking to the office, dealing with staff, transfering apartments, unpacking and packing. To top it all off they marked us as no-shows for our online booking presumably to prevent us from writing a review. We had to sort that out to avoid being billed for our stay a second time. Terrible experience and customer service. Never got any money back despite promises.

From the owner: La situation est idéale: au coeur de Bruxelles, sur la place en face de la fondation Jacques Brel,…read moreà deux pas du Sablon, du quartier des antiquaires, du Square (Palais des Congrès) et de l'animation de la Grand Place. A proximité d'un parking couvert. La décoration joue résolument la carte du confort avec des aménagements bien pensés. Carrelages et céramiques d'époque se combinent aux accessoires de haute qualité assurant un bien-être total : écran plat, minibar, ADSL, iPod, Literie de grande qualité (lits double 1m80)... Bar à vin en semaine. Petite restauration à midi. Possibilité de massage. (70 euros - réservation indispensable) Au rez-de-chaussée, la réception s'ouvre sur une table d'hôte et un salon invitant à la détente. A chacun des étages, une chambre et sa vaste salle de bain. L'une d'entre elles se prolonge d'une petite terrasse à l'intimité agréable offrant une bouffée d'air et de vert au coeur de la ville.

This B&B is operated like a luxury hotel. With just 4 rooms, you are treated in great fashion and…read morestyle. Each room is beautiful. Mine was in a jungle design. The breakfast was perfect, the WiFi excellent, and hospitality amazing. Sebastian operates a specialty soap shop on the street level. The products are his formulas. They are equally exceptional. I bought several.

For a hostel it's a great place to stay for a few days. It's a huge place with a mix of twin,…read moretriple and dorm rooms. The twin rooms were basic but it was clean and the beds were comfortable. The hostel doesn't provide towels even in the private rooms but they hire them for €1 at reception. They don't have any toiletries in the bathrooms, not even soap, so make sure to pack your own. The wifi worked well both in the reception and rooms. It's free and was a good speed. The bar area is in reception currently and has a good selection of beers. It was still open at 2am when we came back. It was a good place to meet and have a drink but I'm not sure I'd spend the whole evening there. Breakfast is included in the room rate and was surprisingly good. There was bread, cheese, cold meat, cereal, yogurt, eggs, juice and tea and coffee. It's served from 7am to 9am during the week and until 10am at the weekend. The hostel is one street over from a busy shopping street, reasonably close to the metro and an easy walk to the city centre.

OK there is not much to say. You know how a hostel works, BUT a couple of things…read more I was confused about....The Hostel is OK. It is in the city center and everything is close by. I was just disappointed by the points I mentioned below: 1. Which hostel on earth has a check-in time at 3PM??? We arrived very early (around 9am) and we were sooooo tired and we couldn't check in!!! 2. Since we booked a private twin room we were spared from the 'lock-out'. Those who book a dorm have to leave the room from 11am until 3pm! 3. They have no open kitchen which you can use 24/7. The kitchen is just open for breakfast in the morning. The only thing they provide is a microwave, which was really dirty. BAH! 4. Internet is NOT FREE!!! 30min=is 1 Euro. How insane is that? 5. NO TOWELS! and no soap either... BUT at least they had toilet paper, great isn't it?

We arrived ten mins past 11pm and were unable to call to let the owner know but Brandon (co-owner…read moreand host) was waiting for us when we got there and was very gracious while checking us in. He even carried my suitcase up to the third floor where our room was. The common areas in the house are beautiful and the bedrooms are very spacious and with a modern style decor. There is free wifi and the breakfast includes croissants, bread, fresh cheese, ham and freshly squeeze orange juice. We were only in Brussels for one day so Brandon was helpful providing us with information on places to visit, shop for chocolate and a great place to have dinner close to the guesthouse. He made the reservation at the restaurant for us. If you are staying there make sure to ask him about a family-owned restaurant no too far from his place were they served great mussels and fish.