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    SIXT Paris Orly Airport - SIXT

    SIXT Paris Orly Airport

    3.0(6 reviews)
    6.3 km

    Before renting from Sixt, do a Google search of "Sixt Deception." You will see how Sixt uses…read moredeceptive practices to charge customers for bogus damages. We walked through an inspection of the car before and after the rental with an employee. Scratches were noted on a rental agreement before our rental and upon the return, the employee said it was good. Three weeks later, we got an email that AI "picked up something" in the same area as the noted scratches upon our return. We have asked for photos (other than grainy AI images), a dated AI scan for the day we picked it up, but we have had no response other than we owe them money. Since we picked up the car at a different location than Orly, I don't believe they have a before AI image and they are trying to scam us. This is disappointing, because Sixt was recommended to us, but we will no longer be using their services.

    Stay away. Criminal-like behavior. I rented two vehicles and they only had one for me. They still…read morecharged me for two. I've spent literally dozens of hours trying to remove the charges. They are either utterly incompetent or completely criminal. Or, perhaps, both. Just rent elsewhere. Anywhere else. Oh, and the one vehicle I did rent, they claimed a hub cap was scratched (not only did I not hit, graze, or otherwise cause any damage, but they didn't tell me there was an issue at car return nor have they presented me with any evidence of damage other than charging my credit card €210). Hands down the worst rental car experience of my life.

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    SIXT Paris Orly Airport - SIXT

    SIXT

    SIXT Paris Orly Airport - SIXT car rental Paris Orly Airport

    SIXT car rental Paris Orly Airport

    SIXT Paris Orly Airport - SIXT car rental Paris Orly Airport

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    SIXT car rental Paris Orly Airport

    Avis Location de Voitures Orly Aéroport - Stinky dog is not my favorite smell.

    Avis Location de Voitures Orly Aéroport

    1.4(5 reviews)
    8.7 km

    1 STAR - ABSOLUTELY UNACCEPTABLE EXPERIENCE WITH AVIS FRANCE…read more This has been, by far, one of the worst customer service experiences I have ever had. Avis made a serious mileage error on my rental agreement, recording the vehicle's starting mileage as 2,014 km instead of 58,128 km. Because of THEIR error, I was charged €14,163.43 on my American Express card for mileage I obviously did not drive. The worst part? Avis acknowledged the mileage error in writing. Yet weeks later, I am STILL fighting to get this situation resolved. I have sent repeated emails asking for my money back and for a clear explanation. Instead of receiving an immediate resolution for such an enormous incorrect charge, I have been passed around while apparently nobody has the authority--or takes responsibility--to confirm what is happening with my refund. Their own representative has now told me that he cannot even verify whether the refund was actually processed and can only request it again from Customer Service. Think about that: a company incorrectly charges a customer more than €14,000, acknowledges that the underlying mileage information was wrong, and weeks later cannot even provide a clear confirmation of the refund. This mistake severely affected my available credit while I was traveling internationally and caused significant inconvenience and additional expenses. What makes the situation even more unacceptable is the lack of urgency and accountability after the error was discovered. I have documented the rental agreement, the incorrect mileage, the charge, Avis's written acknowledgment of the error, and my repeated attempts to obtain a resolution. At this point, I am escalating the matter through the appropriate French and European consumer-protection and dispute-resolution channels. I strongly recommend that anyone considering renting from Avis carefully check every number on the rental agreement, monitor every charge on their credit card, and keep copies of absolutely everything. Mistakes can happen. What defines a company is how it responds when a mistake happens. Charging a customer more than €14,000 because of an acknowledged error and then leaving that customer chasing answers for weeks is completely unacceptable. AVIS: I am still waiting for my money and a definitive resolution.

    What went well is the prompt - well , the booking on line and debuting my money went well…read more Providing me the car I paid for , a clean car , not in need of service , without waiting for over 45 minutes - that did not go well. Nobody picks up the phone. I should have refused the car there and then but we had just arrived from a long haul flight and we needed to get on the road. Felt and feels completely played for.

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    Avis Location de Voitures Orly Aéroport

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    Ada - carrental - Updated August 2026

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