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    ACW Improvements

    5.0 (1 review)
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    3 years ago

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    Starr General Contracting

    Starr General Contracting

    (16 reviews)

    What went well? Everything! From the moment I contacted them until work was completed...was very…read morevery smooth. They were very patient with me...was on time, was expeditious, and did quality work. They will be doing more work on my home if possible!

    I hired Starr Septic for a septic system installation at my property, and the experience has been…read moreextremely disappointing. After they supposedly completed the installation, we discovered an open, uncovered hole in the yard near the septic area, creating a serious safety hazard. I notified them on March 6 about the issue, yet it has not been addressed with the urgency it requires. Because of this, I have not been able to safely move into the property, especially with children involved. I raised this concern multiple times with Jeanine and Michael, and the lack of follow-up and poor customer service has been unacceptable. Communication has been inconsistent, and there has been little accountability in resolving a problem that should have been fixed immediately. What's also frustrating is that Starr Septic was very quick to push for payment with deadlines and due dates, but that same level of urgency has not been applied when it comes to follow-ups or fixing a serious issue they left behind. Leaving a job site in this condition after a paid installation is completely unacceptable. This is a basic safety issue that should never require repeated follow-ups from the customer. If you are considering using Starr Septic, I strongly recommend closely monitoring their work and ensuring everything is completed properly before considering the job done.

    Starr General Contracting

    Starr General Contracting

    (2 reviews)

    The best of the best compassionate kind empathetic what…read moremore can you say you do your job well and that's all we need Stay blessed

    I hired Starr Septic for a septic system installation at my property, and the experience has been…read moreextremely disappointing. After they supposedly completed the installation, we discovered an open, uncovered hole in the yard near the septic area, creating a serious safety hazard. I notified them on March 6 about the issue, yet it has not been addressed with the urgency it requires. Because of this, I have not been able to safely move into the property, especially with children involved. I raised this concern multiple times with Jeanine and Michael, and the lack of follow-up and poor customer service has been unacceptable. Communication has been inconsistent, and there has been little accountability in resolving a problem that should have been fixed immediately. What's also frustrating is that Starr Septic was very quick to push for payment with deadlines and due dates, but that same level of urgency has not been applied when it comes to follow-ups or fixing a serious issue they left behind. Leaving a job site in this condition after a paid installation is completely unacceptable. This is a basic safety issue that should never require repeated follow-ups from the customer. If you are considering using Starr Septic, I strongly recommend closely monitoring their work and ensuring everything is completed properly before considering the job done.

    Fresh Renovations - Free standing tub

    Fresh Renovations

    (11 reviews)

    Thank you yelp! My mother used Fresh Renovations thanks to yelp. I used them thanks to yelp and…read moremy mom's recommendation. Gerry's professionalism is top notch. Gerry and his team are amazing. They are the contractors that YOU wished you hired. He is responsive via phone and text. Big Plus - Shows up every day (and sometimes Saturday). Another plus... His team works the full day. His estimate was spot on and very fair. He finished on time, so the project is not dragged out. He is trustworthy and gives honest recommendations (which we followed - glad we did). We started out with a few small items and with the quality of work he was producing - we added on. A few of things we had done new floors installed throughout 90% of the home paint every room popcorn ceiling gone! special designs in the hall and bedroom closet organization shelving recessed medicine cabinet all doors replaced new hardware the main project was our master bath which we love. Gerry and his team gave our home a much-needed refresh. We are beyond happy. This is the contractor of your dreams. We have a few other projects and can't wait to use him again. Feel free to message me with any questions. Check out my before and after pictures.

    Jerry managed the renovation of three areas of the first floor: A new front door, replacing the…read morekitchen cabinets, along with a new quartz counter and new range hood and tiled backsplash; and a new rear 5-panel bowed picture window that opens. Estimates were provided for all work. As the homeowner, I was able to select all design aspects, and Jerry was careful. He also repainted the kitchen.

    Castelli Roofing and General Contractors - The ONLY communication with them before they showed up unannounced and started climbing to the roof.

    Castelli Roofing and General Contractors

    (36 reviews)

    Do NOT recommend. I…read moremessaged several roofing businesses via yelp for an estimate. This company asked for my address in order to provide an estimate. I gave my address and never heard back, so I moved on to another company. Today, 10 days after they never responded after I gave my address, while in the middle of a meeting, I hear a bang outside and my dog freaks out. I go outside to find two men with a ladder against the front of my house and climbing to the roof! I had no idea they were coming and they were fully on their way to climbing up my house without my permission! The problem wasn't even on the roof, so I have no idea what they would have done once they got up there. When I messaged the company to say I didn't appreciate them coming unannounced and unscheduled, I was told it was my fault for not specifying that I expected a call before they showed up! Wild. Do NOT send this company your address--even for an estimate--or else they may randomly show up to your house and climb up on your roof unannounced and they will go up there whether you are home or not. Then if it bothers you they will blame YOU!

    I'm fairly stingy with my ratings so take this Good rating as sign of a quality roofing company who…read morestands by their work. Even a Good roofing company is hard to find in Philadelphia. I have found Marcy the owner is to be straightforward and honest, and though she can be a bit brusque at times, as she is in the Philadelphia roofing business I can understand. Their pricing is reasonable for quality of work. No roofer is cheap and if you apparently find one, don't trust them. We have a complicated roofscape (skylights, large AC unit mounts and penetrations, and major crickets required to clear drainage obstructions) and some leaking problems that predate our ownership. Castelli, and particularly their foreman Jimmy, have been generous in attending to drainage problems that may or may not have been a result of their work. I appreciate their work and the efforts made to help us negotiate our finicky roof.

    ACW Improvements - contractors - Updated May 2026

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