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    Acustom Electric

    5.0 (1 review)

    Services - Acustom Electric

    Electric inspection

    Electric installation or replacement

    Light fixture installation

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    13 years ago

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    Mr. Electric of Baton Rouge - Mr. Electric

    Mr. Electric of Baton Rouge

    (8 reviews)

    Original post: Josh was very thorough, professional and knowledgeable. Would definitely recommend…read more 5/5. Update as of 5/10/24: I used their services again in Feb 2024 because half of the power went out in my house. A different Mr. Electric technician came and diagnosed the issue as one of the "legs" not working. The entire right side of my breaker wasn't working due to the error. The technician advised me to reach out to my electricity service provider, so I did and they were able to correct the outage issue. I was provided a handwritten note on the back of a scrap of paper from Mr Electric's technician detailing the reason for the outage (one "leg" not working) and an official invoice that just said "diagnostics". No other distinguishable information was listed on the official invoice. I needed a specific official document detailing what service was done and what was diagnosed so that I could seek reimbursement from my electrical provider. When I called Mr Electric to inquire about additional documentation, I was told that there was none. Also, the technician that came in Feb 2024, no longer worked for the company. A male got on the phone and informed me that the technician was separated due his poor performance and did not leave on good terms. I was then given the former employee's personal cell phone number to reach out to him directly to get the information that I needed. I asked why would I reach out to him, if he no longer worked for the company. I need an official document stating what was diagnosed. Common sense should tell you that he couldn't provide that because he doesn't work for the company anymore! I was being told just anything to get off the phone. This is unacceptable and disappointing. Mr. Electric is way too expensive to have such poor documentation. Also, releasing an employee's reason of separation and personal information is a huge HR "no no". Very unprofessional and could lead to lawsuits. I will not be using their services again.

    Quoted rate for repair was double what other electrical services quoted. Although they identified…read morethe problem - was left with only half of a breaker box that would function

    Acustom Electric - electricians - Updated May 2026

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