Great folks. Very very nice people. No problem with language barrier either. Free parking…read more Attractive and mannered people.

This place is horrible do not waste your time or money the lady who worked on me had no clue hpw to…read moregive a message i bought a 1 hour massage for 80 dollars only got 30 minutes

Sanctuary Massage & Spa has been my go-to self care place for a couple of years now. It's a bit…read moretucked away on Frankfort Avenue. When you enter, you can enjoy a cup of tea or water before your appointment. Tonight's massage was as phenomenal as the rest. It's easy to book through their site and super advanced booking is not required. I've been happy with every massage therapist here when I pick whoever is available. Tonight I had a massage with Z, who was thorough in explaining sensitive points and attentive to how I was feeling throughout.

My experience started with extremely friendly and helpful service over the phone when I had a…read morespecific question. The location was new to me, so heads-up, you do have to walk off of the main street to find it. I don't know if the reviews and website were all just so beautiful that the decor and vibe inside didn't meet the idea I had in my head? But I felt the space could use a little more life and warmth. In the actual room I was in, too. I wonder if a loose draped tapestry could help, maybe more mood lighting, some plants in the room--just a little warm TLC. Side note: When booking, I chose a 30 min massage and 2 add-ons. Then the calendar event for the appt said 45 minutes I assumed this was my massage and add ons. It's not. 15 minutes is set aside for consultation and undress (I think.) So because I chose 30 min massage and add ons, I only got to experience the add-ons. So just keep that in mind when you're booking. Maybe don't book on your phone at 1am, lol. Now my actual service was very nice. My hair smelled amazing after. And the masseuse was so sweet, thoughtful, helpful, and informative. She gave me some great tips for keeping up with my health. I have re-booked with her for simply an hour long massage service so I can experience the real thing! Looking forward to it.

It was absolutely fantastic! My husband and I have been getting massages at the Omni for years,…read morethese massages at Apex were the best we've ever had! Both of our therapists were responsive and are masters of their profession. I will definitely be returning and can't recommend this place enough!

Clean, comfortable atmosphere with courteous, helpful, knowledgeable staff. They accommodated our…read moreparty of 3 on a busy weekend. Two massages and one facial; all were wonderful. Josh gave such a great massage! We will definitely be back.

Finally! I have had some massages in the area, and of course, all were enjoyable - a massage is…read moresuch a privilege! But this experience was so lovely from start to finish. It's in an amazing Old Lou building that also hosts a magic show--no the show won't be happening during your visit, of course! But it added to the whole mystical feeling of just simply taking a breath and taking care of yourself. The masseuse had lovely energy and 100% took note of everything I was telling her about my body. She created a peaceful atmosphere with lovely soundscapes and very nicely balance aroma. I love finding a place that isn't corporate, and if that's what you're looking for, a highly recommend! I got a deep tissue massage and felt so much relief and rejuvenation after my service.

Been constantly traveling the last month and the massage I got was just what I needed. Very…read morerelaxing, will definitely return!

My husband and I called to see if they could give us a 60 min couples massage and they were able to…read moreaccommodate us last minute which was awesome. When we arrived the two masseuse met us at the entry way and they just had the kindest best vibes. The place is very clean and warm (which is something I always look for in a massage room). The massages were exactly what we wanted. Great pressure and communication to check in and really restorative. We're going to start coming here once a month! $160 for a 60 min couples massage

We've come here several times for couples massages, and every experience has been wonderful. The…read morestaff is always kind, professional, and accommodating...they truly make us feel cared for each visit. It's a peaceful and relaxing atmosphere. It's become our favorite place to unwind together. Highly recommend!

I scheduled and recieved a 60 minute massage from Kim about 10 days ago. I just googled theraputic…read moremassage and Kim popped up and the location is good for me. Her practice is located in the basement of her home in Germantown with plenly of street parking. The entrance through the backyard is clearly marked. The small reception area is down a few steps and the massage room and bathroom adjacent to that. Lovely, warm, welcoming space with great music, heat and lighting. The massage was wonderful. She will tailor the massage to your needs. I opted to have my neck, lower back and calves worked on. Great deep tissue pressure, again tailored to your preference. I had been looking for a great massage therapist for regular treatments and think i have found her. I signed up for a package of multiple massages which qualify for a discount. I currently have two more scheluled in the next couole of weeks. I would recommend.

I found Kimberly through Yelp after my previous massage therapist moved away. Her business was in…read moremy neighborhood and had wonderful reviews so I booked an appointment. I loved that booking online was an option because I hate making phone calls. When looking at her scheduling options I also liked that she had longer appointment blocks as well. So many places only offer 30-60 minute appointments and while for some occasions that may be perfect I also really appreciate the option to book something longer. For my appointment I booked a two hour massage because I needed the time to relax and recharge and it was perfect. Kimberly was warm and inviting and she was very personable and made me feel comfortable immediately. The massage itself was very therapeutic and very relaxing which was exactly what I needed. I also felt like the price was very reasonable. I wouldn't hesitate to book with Kimberly again in the future!

A great massage and just when I needed it! I arrived at the airport in Dc and was waiting for my…read moreplane in the terminal when my lower back spasmed. I survived the late flight in to Louisville and proceeded to look for a therapist. I called when they were opened and got an appointment before my convention started. The massage, as I said, was great! She really focused on my bad area and managed to get the knot out. I am now able to get out of the chair without screaming pain. The most helpful thing, she came to the hotel room. I did not have to go to her place of business which was a God send since I probably wouldn't have made it either by taxi or walking. Excellent place if you have to travel.

I'd heard great things about Anna, and was eager to set up an appointment. I was able to do so…read moreeasily through text messages, a big plus for me. And her studio is gorgeous. Natural light pours into the room, illuminating the lovely furniture and decorations. Anna listened to what I told her about what was going on with me and what I wanted from the massage. Her excellent knowledge of anatomy and physiology enabled her to hone in on the sources of my problems, and through skill and intuition, she was able to effectively address each of the issues. She gave me the deep, therapeutic massage I needed without it feeling like torture. I left feeling amazing. My joints were more open, my pain and tension had melted away, and I felt more light and alive. It was the best 90 minutes I'd spent in a long time. I'll definitely be back!

What a hidden gem! They have every service you need from facials and massages to pedicures and hair…read moreservices. The inside is so nice, the people were great, and my facial was 10/10!

We chose 5 Elements Salon & Spa for our anniversary celebration for several reasons:…read more1. Well-designed, easy-to-navigate website 2. Variety of spa treatment packages 3. Excellent customer service 4. Eager to make accommodations for dietary/drink needs and preferences 5. Discount for paying with cash Rather than giving each other gifts that may or may not be useful/desired, my spouse and I elected to gift ourselves a spa day at 5 Elements. We chose the Anniversary Bliss Package, which includes a truly spectacular facial, hot stone massage, and CBD foot treatment, as well as a relaxing lounge to hang out and toast a successful marriage and consume complimentary drinks and cake. When I called to inquire about the specifics, the phone was answered promptly and all my questions were answered, including the ability to substitute sparkling water for mimosas, and choose a cake flavor for our optimal enjoyment. Our day was incredibly relaxing; the spa treatments were excellent and the staff was professional and skilled. As we did not consume the entire cake during our visit it was very thoughtfully packaged and held for us at the desk so we could take it with us and prolong the celebration at home. I absolutely recommend 5 Elements to help celebrate any momentous occasion, as long as your goals include relaxation, pampering, and bliss.

Kenny gives the best massages ever! I always feel so much better after a massage. My neck and my…read moreback really feel more relaxed afterward.

Kenny is a massage artist. I booked an appointment on a weekday evening to relax after a day of…read morework; goal achieved. He follows appropriate safety policies, including masking, inquiring about symptoms of illness, and offering freely available hand sanitizer. He is friendly and thorough during the intake, which makes sure the massage will meet the needs of each client. After ensuring the pressure was appropriate, he left me free to relax and enjoy. Which I did - immensely.