Everyone's experience is unique to their child, team, & coaches. My daughter did a total of 4 seasons with Activstars over the course of 2 years in the cheer program.
ActivStars advertises themselves as the leader in US providers of affordable youth recreation programs, and I'd agree with that statement. Their programs are extremely affordable, especially when compared to other D2 cheer gyms or competitive soccer clubs (cannot speak to Karate).
If you are looking for something affordable, to try out to see if your kid likes a sport, it's great.
If your child finds they really excel or want to advance, they may outgrow some of the programs. I found in cheer, there are many levels, my daughter continued to level-up every season until we reached the highest level. While on the lower levels, we really enjoyed our seasons, our coach, and team. It was fun, lighthearted, and the kids were learning. it was simple and cheap at 1 hour once a week for 9$. I had no complaints or issues whatsoever. We had a coach who was warm, invested in individual and team growth, and willing and able to communicate effectively if any concerns on the team were raised by parents.
Once my child advanced in the sport, we moved up to the Arizona Activstars Cheer team which competes at the highest level- Cosmic Crush, for 1 summer season.
I will say, from a consumer perspective, Activstars [cheer] program does not seem focused from a mission perspective on how pleased the parents are, or how the parents are treated. I never even officially met the head Coach and was only communicated with via email. We never had a dialogue, and there were a few emails that went unanswered which I found odd, especially about volunteer opportunities my child wanted to participate in. It seems that this coach is also director of the program, a judge, & in charge of accounting, etc., so I get that she wears many hats- but being too excessively busy to offer a response to someone trying to volunteer indicates to me she may be stretched too thin. Seems like she would need a whole staff to accomplish all she is doing, honestly!
As other reviewers have added, parents are not allowed inside the cheer practices, so it leaves no room to monitor how your child is being treated. This is standard in cheer. You have to trust your coach, so the coach/parent rapport is important. I learned of many things I was not happy about that was going on in these practices after we eventually discontinued, not from my child but other children on the team who decided to report some of the issues to me at a team bonding event (which the coaches did not attend).
I also think ActivStars accounting system needs a compliance review. We purchased a uniform valued at $395 in May of 2024 and did not receive it, for the entirety of the season for which we enrolled in. We were told repeatedly it hadn't shipped. We had to borrow another child's uniform for my daughter to wear at competition. This is completely unacceptable. When I asked for a refund, in August, after choosing not to re-enroll, I was told it couldn't be done. She stated she would try to re-sell it to a new student and provide a refund if and when it sold. Eventually, I decided to follow up, and ask if we could simply pick up the uniform we paid for (my daughter decided she wanted to have it anyway for the sentimental value), I was immediately sent the funds, instead of being allowed to pick it up.
These are just some examples of how this program is run.
I think anywhere you go, there's going to be pluses, minuses, the pluses to doing Activstars cheer for us were 1)it was a great introduction to cheer. We learned alot. My child had fun, successes, made friends, and grew. 3 out of the 4 coaches she worked with were absolutely great-warm, kind, and helpful, and treated my child with kindness and respect.
I definitely think there were some missed opportunities, and the stars description is accurate: Could have been better.
If I were running the business I would have wanted a more professional handling of the uniform fail.
We still learned a lot, including what is really important in a team, so we could better navigate choosing our next team/program. Cheer is a difficult sport to run, lots of little details, I'm sure on any team there can be issues that arise. It's really all about how the coaches /directors handle them, and that's where for me, our last season of Activstars really fell short. We definitely moved on for a variety of reasons but the above-mentioned issues did play a role in our decision not to return. If those could be improved, I think it could be a phenomenal program, even at the advanced levels. Maybe even hiring a few more administrators would be a big help instead of relying on parent volunteers and one director to do it all. read more