Called for a same day sick appointment for my son and had a great experience. We've been going here…read morefor a few years and have not had a single issue. They were very accommodating and got us in and out with in an hour. Dr. Madore is amazing with my son and very thoughtful and thorough. Definitely recommend this clinic!

We love the care we receive at Sunset Pediatrics! Dr Devoe is kind, knowledgeable, and…read morecompassionate. We feel lucky to have her as our physician. Nurse Nicole is amazing and knows how to make our children feel right at home. I would highly recommend this clinic to others:)

Dr. Kitt is a kind and effective practitioner. She works with the whole person and meets patients…read morewhere they are.

Dr. Kitt really is as good as it gets. I recently relocated to Southeast Portland from Los Angeles…read moreand I needed to find a new doctor. At 31, I've had my share of bumps, bruises, sprains and scares (and scars). I've also had horrible experiences with medical doctors and a few years ago began focusing on self care and natural remedies for healing my ailments. Of course I would see a medical doctor if I was suspecting something serious but I so often found that their solution was always prescription medications and their method was always so cold and disconnected. As a result I disconnected from Western medical practices and I lost faith in the healthcare system. Dr. Kitt spent a good portion of 2 hours asking me questions about my background, my lifestyle, my aches, pains and any concerns I had. She took the time to get to know me so she could have a better understanding of the overall scope of my lifestyle and health and how the two are connected. There is so much relief in finding a doctor that not only genuinely cares for your health and well-being but their process for treatment does not include whipping out a pen and pad and prescribing harmful drugs that will most likely do you more harm than good. After spending time with her, you can tell Dr. Kitt is extremely knowledgeable and will come up with multiple natural courses of treatment that will get you back to health. It feels good to have restored faith in doctors and to know I can count on someone should I feel unwell. Thank you, Dr. Kitt! I'm happy I found you and I'm actually looking forward to my doctor's visits now. =)

doctors and tech are great! Their receptionists are rude in person and especially on the phone.read more

Let me first say that Dr. J (Dr. J Rosenbloom) is top notch. He clearly cares about the kids, and…read moreinforms the parents. He speaks like a parent to me, not a doctor who knows a whole lot more than me. Anytime I have brought him a concern, he never says or implies "that's a stupid question" or demeans me for asking it. He takes the time to really engage and explain everything. To me, that means the world because he cares for the two most important people in my world. I have met several of the nurses and they are always a pleasure to work with. I was actually really warmed by speaking to the triage nurse over the phone because she was SO kind, reassuring and answered EVERY question I had when I called in. When you're worried about your kiddo, THAT is exactly the kind of reassurance you need. I also really liked the emergency docs we have seen the two times we came in on emergent visits and didn't get to see Dr. J. I don't recall the names of the doctors we saw, but they were both female and both excellent. I appreciate that the medical staff is top notch. The staff in administration, is another story. I have never dealt with being billed for my "patient responsibility" and not having the front ask if I want to pay my balance when I check out; but getting a "collection letter." I got a statement requesting payment and 2 days later got a past due letter. I was less than pleased about that. They also seem to be a bit clueless on how to speak to people on the phone when they call in to schedule. If they could get the administration and billing staff to get it together and for the love of all things good, be professional to parents calling in, I could give them 5 stars. But the admin right now is just not the same level of excellence that the medical staff is.

When you are stuck in the whirlwind of details, preparation, paranoia and caring for the love of…read moreyour life you are asked to do one small other thing before your bouncing baby tax deductions comes popping out from behind the fleshy curtain. Find the Doctor to care for your sick child and ensure his/her well being. Oh. Is that all? How in the heck do I ever start to do that? In my case it started with talking with friends and co-workers who have children. As I hunted the elusive prey one name popped up several times, Dr. Kathleen Hutchinson and the folks at Evergreen Pediatrics. It took one phone call and arrange for her to be our Tax Deduction's Doctor. After he came flopping out of The Wife the people at Evergreen were all over making sure he was healthy (unfortunately they couldn't do much about the quaking mass of paranoia that was at the time his new Father). Not just Dr. Hutchinson, but several of the Doctors were involved in his first couple of days on the planet. Since then, through colds, ear infections, sinus infections and one particularly scary incident to us as new parents it's been all Dr. Hutchinson and her nurse, Dorothy. I couldn't say enough about them or recommend them highly enough. Even if you call the emergency number late, she calls fast enough to make your head spin and follows up the next day if you have to see another Doctor. So next time you find yourself knocked up in the 'Couve and need a good Doctor might I suggest this one?

My son has been coming to evergreen pediatrics since his very first appt, 3 years ago. They are…read moregreat and I would recommend them anytime. His primary care is Jennifer Soden, M.D. , but see others if she's not available as they are all great!

We have a primary Dr that we never see due to his vacation or other reasons however we have seen…read morethe arrogant nurse practitioner Dodi several times. She barely acknowledges the child in the room and is always asking invasive questions about our mixed race family. I get the feeling she feels she's bonding w us however when she ignores the sick child in the room I am more than concerned. I'm not here for social hour and I just don't believe she has the knowledge or skills to handle our specific child's needs. I've lost trust w the Chkldrens clinic due to Dodi and the office manager who I don't know the name but is severely overweight white woman who is very condescending to her subordinates. It's embarrassing to witness to say the least.

Went there for my son's annual physical. Receptionists was super friendly. But it seems the medical…read morestaff was in a bad mood as one was calling another patient back and gave us stern looks as we just sat there waiting our turn, my 13 year old son even commented on it. When it was our turn the attending nurse was very blunt and had no real beside manner. The clinician came in literally yelling at us saying we didn't fill out a questionnaire my son was not comfortable disclosing saying he was mandated to do it by law. Which is not true. Then when my son stood his ground and it was clear he upset us. He tried to act goofy and ask personal questions and garner personal plans and information. Then at the end of the visit, he teased my son who is extremely afraid of needles about going to the back and mixing up a shot to give him. Poor judgement and quality of care at this place. Only reason we finished the appointment was to get this OSAA Physical paperwork signed. Not impressed at this location.

Be careful and ensure they charge you the correct co-pay! They overcharged me over double my co-pay…read moreand I have been given conflicting info about when that will be refunded.

We have been with this practice because Dr Elia was paramount in saving my baby's life when he was…read moreborn - 8 years ago. That's why I can give them 2 stars. But the practice itself isn't caring, don't try to be friendly and has no customer service department. During all those years we've been with the practice maybe once I was able to see Dr Elia for a not-early-scheduled well child visit . Last year I had to cancel the visit last minute and was rescheduled for FOUR months later. I am not complaining about the $50 fee I got billed by mail that I paid immediately but the conversation that followed with the receptionist. She said that Dr Elia was "our busiest doctor" and we had to reschedule for 4 months later! I can't wait for 4 months to get a covid vaccine! Like, is this a joke? Plus, I am happy for him if hi is the "busiest doctor" in the practice, but that doesn't mean that he can't have time for my boys. Pretty poor remark. No doctor should be too busy for their patients. (Eventually we got our boys to get both their vaccines somewhere else) The tip of the iceberg was when I received a collections letter that I owed the practice a value around $300 that had been outstanding for 3 months. I immediately called the collections agency and paid the bill. Now, how come I never received any MAIL, PHONE CALL or EMAIL about it? When I called metropolitan pediatrics they said that I had a "paperless" account - which I don't recall signing up to. As I previously mentioned, when I received the mail about the fee for cancelling, they sent me a mail with the charge. Why have I received a letter for the late cancelation fee but didn't receive a letter for the outstanding balance? Above all, how come they didn't make a quick phone call to inform me of the outstanding bill? Is it more profitable to send bills to collections? Poor customer service. So I finally sent the practice a pretty angry message through mychart about one or two months ago and nobody EVER got back to me. No apologies, not "lets try this again". Nada. Interestingly complaints made on Yelp or Google get answers... I wonder why... Currently looking for a more thoughtful and caring practice.

Everyone I've interacted with at Sellwood Medical Center have been wonderful. I get excellent…read morecare. This is the best doctor's office I've ever been to. I love my doctor and all the staff. I could not ask for a better team of professionals! Thank you!

We've been patients at Sellwood Medical/Pediatrics since 2013, and we're so beyond done with this…read moreplace. I'd warn friends and family to stay away. Our favorite providers (Dr Pritchard and Nancy Casey) left. Some staff members can be pretty unhelpful and truly only seem to care about their billing and rules. The other negative reviews are spot on, sadly. (The current exception is Jonathan, a medical assistant in the adult clinic--he's kind, personable, and was excellent with my teen, but alas, he only does the check in/vitals part). They are consistently late--we always wait at least 30 minutes up to an hour most recently for our appointment to begin, and this is in addition to taking kids out of school to be there 15-20 minutes early to check in! They absolutely do not respect a patient's time and offer zero apology. It's maddening. I've messaged different providers for different family members or reasons, and the same person writes back each time, so it's definitely not secure or private in any way. She also types the absolute minimum and doesn't seem to want to help in any way, but if you call, they tell you to message via the portal. They up-charged us for longer or more involved appointments for my kids even though we've only discussed one issue at the short appointment, and when I questioned the billing department, they said they'd immediately remove the charge since I asked about it. Since I asked?! So if people don't notice and question the additional charge, they just get scammed? Appalling. They recently told me the next available check in for a child was in several months. I said our prescription will lapse before then, and they asked if I still wanted to schedule. I had to point out in writing that they need to refill the prescription temporarily so it doesn't lapse if we have to wait for an appointment or else please fit us in for even a video appointment. I had to fight this back and forth and once I said I need to confirm you are refusing to refill a child's necessary medicine prescription and also making her wait for an appointment so the medicine will lapse and it will affect her health immediately--finally then they suddenly had an appointment available in two days (which was a video appointment where we waited almost an hour for them to come online and didn't until I called the office and told them we were online waiting.) The final straw was in taking a teen to discuss a medical issue they were already anxious about, and the provider made a big deal about her weight to the point of hinting that she'll develop an eating disorder (child feels fine about their diet and eats well/healthy) and we left the appointment with teen crying and anxious about a condition they don't even have! We're done with SMC, and I'm so sad. Dr Pritchard and Nancy Casey were amazing women and great resources for our neighborhood, but sadly this place has gone so far downhill since they left that I won't risk my kids' health here anymore.

My children love going to visit Dr. Casares. She is patient and kind, really listens to concerns…read moreand seems to give thoughtful advice or direction. We have had to come in for a few short notice visits and the other providers have all been great too!

Started here 19 years ago and it was great in early years. Today not so much. Total nightmare with…read morebilling and with record requests. Just near impossible to get someone on the phone to help. I know that healthcare in general is a cluster these days. But if I had young ones today I would look around for somewhere else having better reviews before using Pediatric Associates of the NW.

Been taking my daughter for physical therapy here for since she was about 7 months old she is now…read moreone years old. The therapist is so nice and work great with my daughter. We are still going and my daughter has a blast and physical therapy has been working great for her!

We cannot say enough good things about this place. Hannah is amazing and the staff is always so…read moregreat and helpful. We came here as new parents over a year ago and they have made a crazy but exciting time less nerve wracking all around. They genuinely care about each and every one of their patients and it shows!

We love our pediatrician, but the billing practices are predatory. We are a new patient family and…read morewe accidentally missed a prescheduled appointment. Rather than coach us on their missed appointment policy, they charged us $75.

Dr. Unrau, Dr. Rosborough + Dr. Collin Dean (child psychologist) | Great staff | Great after-hours…read moreservice We've been coming here since my daughter was born. She's now 4 years old. Her first pediatrician was Dr. Audrey Unrau. She's now retired, but she provided excellent care for our little one, and now we find the same level of care and assurance with Dr. Rosborough. We've also come in to see a few other doctors and nurses for issues that needed immediate attention and all are professional, knowledgeable, and kind. It is rare that we experience long wait times, but the very few times we do, we were updated and given options to reschedule or stay. Our kiddo is very shy and doesn't easily warm up to new people and places at first. Both Dr. Unrau and Dr. Rosborough knew how to interact with our little one, making her feel comfortable while carrying on with exams. They're extremely patient and offer excellent advice. I never feel rushed with the list of questions I present them nor do I feel pressured to do anything I don't feel comfortable giving or practicing with my family. I've been able to get my kid in immediately when something like a mysterious rash suddenly pops up. I value the after-hours service too. Care shouldn't be limited to business hours and that's something they recognize. Talking to their nurses after hours has been very helpful in that they provide knowledgeable advice, assurance, and are able to schedule immediate appointments if necessary. The nurses are very patient. When my daughter was a young toddler, she was VERY fearful of the weight scales and height measurement ruler, and I really liked that nurses like Mia (sp?) were very understanding and patient. She told me she wanted to create positive experiences for my kid at the doctor's office, so she didn't want to push it too much with the eye and hearing tests before our exam. She offered other alternatives and offered another time to have it done. The rooms are bright and fun. The waiting room has fun fish tanks that my daughter always remembers and looks forward to seeing. We haven't experienced any rude staff and were never made to feel like we were another patient. We appreciate the level of care here and would recommend this place to others looking for a good care team for their kids. Other things worth mentioning: they have a great team of psychologists for all ages. When we needed some help with behavior regarding tantrums, potty training, and mealtime, Dr. Collin Dean provided very insightful advice to help us understand the developmental changes going on with our toddler. I highly recommend him.