Recently, my family and I had to arrange for medical transport for the first time. After our…read moreexperience, I just had to write this review and say that dealing with this company was a pleasure from start to finish. They were very helpful, pleasant, prompt, professional and our driver Dexter was very attentive to our loved ones. They were able to get us scheduled the day before our appt and their fee was the cheapest I could find around town and worth every cent! I will definitely be doing business with them again soon and would recommend them to family and friends! Thanks again so very much for your excellent customer service!

Absolutely terrible. Here's why: I work for a non-profit that helps wounded, ill, and injured…read moreveterans and service members. Recently, we contacted and paid this organization to transport a severely ill (dying) veteran from San Diego to Northern California to his home for his final days. The patient required medical personnel along for the ride and had intensive needs. I paid 3700.00 for this. All of this was clearly communicated by email from the nurse at the care facility where the patient was being transported from. This company sent a van with a gurney and a guy with a CPR card... Obviously, this did not meet our needs and no services were rendered. To this day, no refund or offer of refund has been made or received despite zero services being rendered. You are honestly just as well off using an Uber. I do have a dispute case in through the credit card company. We'll see.

Extremely caring, professional and knowledgeable of medical treatment. My mother and I traveled…read morefrom San Diego County to Madera (a round trip for Victory Medical). They made us feel comfortable and considering the traffic on a Friday afternoon in Southern California, we made it in 6.5 hours. They are an awesome crew! Don't hesitate and call them for your needs...

I just arrived home after a stay at Clovis Community Hospital in a ride from Hope Medical. It was…read morea fantastic trip. The ride was much more comfortable than any ambulance. They were prompt, courteous and delightful. Eddy and Xavier were my assistants. They deserve a raise. They made the ride enjoyable and easy. If you ever need assistance with transportation call on Hope Medical. I cannot vouch for other staff, but I'm sure the others are as pleasant as Eddie and Xavier. Don't hesitate to call Hope Medical!

They provide excellent services, reflecting their commitment to patient care and professionalism in…read morehealthcare delivery.

The only company ill use to transport my Grandmother. The care and respect they give her is…read moreamazing. My grandma does speak good English but comes home with a smile on her face because they make her feel safe and comfortable regardless of her language barriers.

STAY AWAY FROM THIS COMPANY!!!! Terrible service!! I feel sorry for the drivers. This must be a…read moreterrible place to work. The dispatchers are an absolute nightmare to deal with. They are rude and ghetto, and they don't care at all who knows it. They refused to send me an invoice, and they hung up on me multiple times when I tried calling them to get one. I would pay three times as much to use another service. I will never use this company again.

I recommend this amazing business to everyone in need of a ride to a doctor appointment I was very…read moreimpressed by the quality of customer care was given by the driver I was impressed by timely service provided the driver was professional friendly and reliable and had compassion I am very impressed and appreciative to get me to my doctor appointment on time I felt confident comfortable knowing I was in the best care

This company is absolutely fantastic it afforded me the opportunity to be by my husband side. They…read moreare kind, considerate, and compassionate . They will always go above, and beyond typical duties of this service five stars all the way. Communication and prices are unbeatable.

Probably the worst service I have ever gotten anywhere. If I could give less than one star I would…read more I don't like to write bad reviews but H & A medical transport is so extremely unprofessional. They called to confirm the night before and showed up 20 minutes early and left after 5 minutes of their arrival, a good 10 minutes before I was ready to leave. It caused me to miss an important dialysis appointment. When they answer the phone it's just "hello?" No mention of the company name. When I asked why they don't mention the company name when answering the phone she says it's Sunday. However if you call them during a weekday they still don't say the name of the company when calling. For my second pickup I called and asked what time specifically are they going to be here so I could be ready, the reply was "same time." And I asked "what exact time" and the woman answering the phone continue to argue with me about make sure I'm there on time without telling me what time until I asked for a fifth time. I would not recommend to anybody to use their service if you have any other resources or possible way of getting transported, do that instead.

Needed to arrange transportation, and David was extremely helpful, which was much appreciated…read more Rates seemed reasonable as it was needed for the weekend. Would definitely recommend and will utilize their services again!

I needed to get to a short-notice, unexpected doctor's appointment same day. Vital was able to pick…read moreme up, my driver was Dan. He was super friendly, super careful and compassionate, and because I was his last pickup for the day he was able to hang around for about an hour or more and take me back. He used their wheelchair to get me from my nursing home room, directly to the check in desk at the doctor, and all the way back to my room.

Spoke with the Gloria today she was very friendly and nice made the whole process easy for us. We…read moregot a call to confirm pick up one day prior to schedule pick up. Which helps. Wait times run anywhere from 25 minutes to an hour but it was worth it since they took us home. Will be using again. recommend giving it a try. They do allow up to one escort to go with that you.

I used transportation once again for mother and my aunt. No complaints. Arrived 15 mins before…read morethe scheduled pick up time. After appointment we called to get in line for pick up/return. Office staff was courteous and helpful let us know pick ups were running about 45 minutes. Overall still a better system the bus.

On point has by far the best service. The staff is very friendly! They come through every time a…read moreride is needed. The prices are great too. That do a great service for cCARE patients that need their services. Could not ask for a better company.

I can't say enough good things about On Point Medical Transportation! They went above and beyond…read morefor my grandparents when no one else was available. The owners are incredibly caring and dedicated, ensuring that my grandparents were not only safely transported but also treated with kindness and respect throughout the entire process. Their commitment to excellent service truly sets them apart. I highly recommend On Point Medical Transportation to anyone in need of reliable and compassionate transportation services. Thank you for making a stressful situation so much easier for our family! Dr.M