Ok so I've been three times now and I've decided to leave a review. I always book the couples…read moremassage and the first two times I went it was very relaxing, but this third time was what convinced me to write a review for one particular masseuse in general because I'm not sure what type of witchcraft TCM practice she used on me but I feel my entire back is back in alignment, my blood flow is back, and my (tmi) bowels are back in working order. Bear in mind with Real Chinese massages, there is supposed to be pain. My body during the process was under so. mUCH. PAIN. I was wailing a lot and the secondary masseuse who was working on my partner was concerned but my masseuse responded with "don't worry I know what I'm doing" and continued the excruciating pain. I did not know this kind of massage was what I needed at the time because although I asked for full body, the first two times i had gotten only back and arm massages... but this one? Oh she absolutely knew what she was doing and did not cut corners. I will warn you thát if you do not have high pain tolerance, you aren't ready for this kind of massage. And even though I was in so much pain, she reassured thát the pain will only be for today and tomorrow there will be less pain. I don't know how she knew I was sitting on my ass at my desk a lot or knew that I was lacking sleep, but I really felt taken care of. They say if you have a lot of pain during the massage it means that there's something wrong with your body. I definitely believe it now. I left feeling like a tenderized chicken. If you come here, ask for Anna or Ada.

I came here for a foot reflexology and body massage package. Booking was easy by phone and their…read morepackage prices are very reasonable. I loved the foot massage and I was in a quiet private room which was nice. There was a TV, but it wasn't turned on. I'm not sure if you can ask them to put something on, but I prefer to read my book anyways. My massage therapist was great even if we didn't communicate all that much (she spoke Mandarin and I don't!). The body massage is the Tuina style, and it was ok but I prefer Swedish massage with oil, which is just a personal preference. I chose this place because of their sauna, but I was kind of disappointed. It is really small and it is crammed into the unisex locker room which is also the only place there is a customer washroom. So you have to get changed in the washroom (otherwise the door is open and people are passing by, so not exactly private!) and there is no lounge area to sit before/after the sauna (for instance if you want to do a few rounds). The sauna itself is a bit hazardous, a few slats of the wood are collapsing and there are metal nails!! I have been to a ton of saunas but have never encountered this, as it makes no sense because the nails get super HOT!! It's not like there are a ton of them and you can just sit carefully to ensure you don't touch them, but still, this seems like very poor design. The location is convenient, in a plaza near many bubble tea, dessert places and Asian restaurants. I would go back for foot reflexology but I would go elsewhere if I want to use a sauna.

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

Below was my experience and why I'm giving them only 2.5/5 stars. This time I'm rounding down…read more I called here before I came as a walk-in asking about a price for TB testing. The reception told me that it's $20 for with reading for each step. I even repeated on the phone if "$20 including reading?" She said yes! Other locations are $30 for each step. I need the 2-Step test so a $40 payment for work sounds good to me instead of $60. I come in, it was busy so reception told me it will be about 40mins wait (which is probably longer anyway) so to come around 1:30pm since I had my baby with me. So I did. I waited an hour for the dr anyway... how convenient to be seen for not even 5mins. 3 days later I come in but only waited 10mins (so nice even though my baby wasn't with me this time). I was seen for 5mins again to do the reading and the Dr (a different one) told me that I had to pay $40. I told him what I was told over the phone and he apologized. Said that it's $20 for the injection, then $20 for reading since it's usually different Drs each time. I could've just went to a different location.. How could they mess this up? I do like how they have pillows in all their rooms and the sliding doors.

Great service and very professional staff! I had really bad neck pain, and Dr. Ali helped resolve…read moreit within just four sessions. I'm very happy with the results and would highly recommend them. Thank you igood team!

I had a great experience. The staff were friendly and professional. I highly recommend this place!read more

Amazing physio place! Don't bother going anywhere else that uses machines etc. lazy!…read more This place is top notch. The real deal.

Got scammed by this place…read more Paid for a baseline test from my gym. Went for a baseline checkup test for a concussion. I was lead into a room to do something similar to a test. another guy does the baseline review with me. I went to check out and there was a 95 fee. Baseline reviews are free, so I asked how come. Turns out the first guy didn't tell me what he was doing for me. He goes on to babble about how he needed to assess my physiology for my concussion. That he knew I would fail my baseline anyways. Ironically when I came in he told me that likely the numbers would match and that's just what happens. The other guy told me I was pretty close however I have symptoms. Garbage clinic for ripping off old folks. I had a bit shocked and paid and turned around after I left. Tore them a new hole and didnt pay for a bs fee. Don't ever go there, waste of my morning. Ripping off someone with a concussion.

They've been a full clinic for quite some time now so they'll only take existing patients at a…read morefirst come-first serve basis. New clients no longer accepted. I've been coming here with my family since I was a kid and Dr. Liu always takes the time to figure out what your ailments are and if you need to seek a specialist. He never prescribes more than you need and its very honest in that sense. He'll let you know what the latest research says about the medication you may be considering and to me, that means a doctor who is well informed and wants the best for his patients. There's usually quite a wait time so I usually get here right at opening if I need to see Dr. Liu.

extremely rude and impatient doctor!! does not listen to your needs and just talks over you and…read morebasically tells you you're wasting his time. i've been seeing this doctor since i was a kid and hes just getting more rude over the years and makes me feel stupid with anything i'm asking for. i needed a referral for a specialist test and asked him for it. i waited 3 weeks and he still did not provide the referral. when i followed up, he told me "the forms are very difficult to fill out" and that i need to know that doctors do not know everything. also emphasized that the referral i'm asking for is not his specialty so he does not know what to write. well then who else can i ask for this referral then!?? i asked when i can expect the referral paper because its urgent and i need to get tested ASAP, he tells me "well yea, everyone's issue is urgent".. i asked if theres a timeline i can expect the papers and he goes "no" and rushes me off the phone!! i've also gone to him before as i suspect i have arthritis in my finger joints and told him about it but he goes.. "ok so what do u want me to do??" i've also been asking him for body checks for yearsssss but every time he tells me im "too young" so there's no need for one. he would also challenge what i even want to check. welll what do people check for body checks?? general health! duh! what i need tested is really time sensitive yet he shows ZERO compassion and makes it clear that i'm actually bothering him with this.

Switched to this location because a new female doctor accepted new patients. She was thorough and…read morenice in my first visit. But that didnt last. On my 3rd visit, she began to rush the time with me. She stood up, by the door, ready to leave, while I was still explaining my symptoms or asking a question. I tried to explain the same symptom multiple times in 2 visits but she didnt hear them in. She completely ignored it and tried to feed me with a feeling I didnt feel. It sucks to not able to find a patient doctor and given the Canadian system, it's hard to find doctors to accept new patients. So I guess I'll have to put up with it.

I decided to go to this "medical centre" because the new female doctor was accepting new patients…read more I have nothing but great things to say about the doctor, specifically, HOWEVER the reception and secretarial staff at this office are ABSOLUTELY and COMPLETELY incompetent. The reception staff have absolutely zero customer service skills (if you read the other reviews, it says that the staff are rude). But worse than being rude, they're just plain incompetent. My doctor said that someone from the office would call me regarding my referral request and they did not. When I called the office two weeks after my appointment to check on the status, the doctor's secretary hung up on me (fine, could just be a mistake) BUT SHE DID NOT CALL ME BACK. When I called HER back, she gave me incorrect contact information for the gynecologist I was referred to. I HAD TO GOOGLE THE GYNECOLOGIST MYSELF IN ORDER TO GET THE RIGHT INFORMATION. After calling Catchet Medical AGAIN to have them send the referral AGAIN, I decided to speak to the manager instead of the incompetent secretary who gave me incorrect information. While I EVENTUALLY got my request fulfilled, it took me well over 5 phone calls to get it done AND I had to do all the research myself. I will also add that the doctor secretary I dealt with couldn't even pronounce the medical terms properly - a MASSIVE issue considering that you work IN THE MEDICAL FIELD. This is LITERALLY just the tip of the iceberg in regards to the incompetence of the staff. This review is already long so I'll spare you my other experiences with them.