This company was terrible. Its hard for me to find anything positive to say about it, but here i go:
Positives
-The equipment worked
Negatives
-Their website has the wrong address even through they have been moved for quite some time.
-Equipment was not ready even though we confirmed twice its pickup time and received verification from the company. In spite of this, they made us wait 45 minutes to run a credit card when we had a baby with us, when they obviously could have done it the next day when the equipment was ready.
-Owners/employees obviously did not like working with each other, and it showed in there interactions with the customers.
-We were told to bring it back the following business day, but we were called at noon of that day and told it was due back by noon. We were neither told this ahead of time, nor was it stated on the paperwork.
-The employee (who is also the co-owner) who took our paperwork back wanted to know were a piece of equipment was that was never given to us. He couldn't understand why his coowner would not have given it to us, then took his sweet time trying to confirm that it had not been given to us.
In short, I would never use their services again and I am shocked that such an unprofessional and unorganized organization is still in business. read more