Action Roofing does truly excellent work. More than twenty years ago, I hired Action Roofing (Jack Martin - CEO) to reroof my detached garage after getting researching roofers and getting references. That roof is still in excellent shape, and I did not get the highest grade shingles for that job. They did it in a day, and cleaned everything to its original condition.
Over the years, I have had Jack's brother, Steve, replace gutters, and I have had other work done by them. I recently found out that the school at which my "better half" teaches, uses Action Roofing to work on its buildings. So, they do large jobs, too.
All of my work has been done well, on time, within budget, and with good communication from both the proprietors and their staff. Sharon, their long-time office manager, does excellent work and is easy to talk with. They are honest and straightforward.
Jack is just finishing reroofing my entire house. I have had no problems reaching him. He keeps me apprised of the work and its timing, and deals well with issues as they arise. He has an eye for detail; he can see and resolve problems others have not noticed. My home is in better shape than ever because of his careful work.
Is Action Roofing the cheapest roofer in town. I doubt it. If you want a Yugo, go for it! But, if you want your work done properly, by an experienced contractor with an eye for details and the ability to resolve problems, go to Jack and Steve. They will not steer you wrong. His workers are nice and polite, too. They clean up after their work every day. That is important to me because we have a dog.
Jack does not suggest you spend more than necessary for the work. Originally he suggested good shingles that are not the "best." He told me the "best" is not worth it for my job. I did my research and found out he was correct. Moreover, he told me part of my house did not need reroofing at this time. Jack understands the substantial financial burden such major work creates for many homeowners, and he will not "rip you off." He is fair and decent, and goes the extra mile to do the job correctly.
I am not saying you should not get another bid. But, if you get a lower bid, get real references, check their license, bonding, insurance and complaint record. Also, amortize the difference in cost over 30 years. Would you rather save a bit over time, or be sure the job is done correctly. Your home depends on the answer to these issues.
I cannot recall the last time I wrote a review on Yelp, but I think Action Roofing deserves this review. read more