I am truly grateful to the entire team at Belmont Healthcare Center for the care, kindness, and…read moreattention they have given my Nanay (mom). The admissions team has been very helpful and has guided me from the very beginning. I honestly would have been lost without their guidance and support. Whether over the phone or in person, everyone has been welcoming, compassionate, and always willing to listen to my concerns. What I appreciate most is the communication and teamwork among the staff. I recently had a care plan meeting with the whole care team, with Nanay included in the discussion. It gave me so much reassurance knowing that everyone is working together toward the same goal...her recovery, safety, and overall well being. The staff have been patient with her, encouraging her during rehab, and attentive to her daily needs. As a daughter, it means so much to know that when I am not there, she is surrounded by people who are willing to help, and care for her. I also appreciate how approachable and helpful the staff and management have been. They go above and beyond to answer my questions, guide me through her care, and keep me informed. Caring for an elderly parent can be overwhelming, and having a care team you can trust makes such a big difference. Thank you to everyone at Belmont Healthcare Center for everything you do, not only for my Nanay but for all the residents and their families. We truly appreciate you all. Happy Anniversary! Wishing you continued success and many more years of doing such a wonderful job!

Excellent staff. The kitchen welcomes suggestions. For example, I asked for extra salt and pepper,…read moreand they included it with my meals going forward. If you don't like what is on the menu today, you can ask for a substitute. There are RNs and CNAs 24 x 7. There are two, sunny patios. So you don't need to hang out in your room. They have a large staff of physical therapists and occupational therapists, so every patient can receive therapy every day. As is usually the case, half the staff are Filipinos, but there are also staff from Indonesia, Nigeria, Mexico, Malta, Fiji, Lithuania, China and the Caribbean. One individual was even born in California!

The staff are very hardworking and courteous here . I came to take a friend out and help out .read more

Highly recommend. My Dad has stayed there multiple times and experienced great service from their…read morephysical therapist Erick. Also, shout out to Rosa who is incredibly caring. Having been at a high end skilled nursing facility by Stanford I can say if your loved one needs PT this place offers the best. They well prepared my Dad ,Fred for his return home. The staff followed up with me after he was released to ensure he was getting the proper home care. Thanks Team Carlmont Gardens

A million thanks to Simon and CJ for their hard work and dedication in maintaining the facility a…read moreprofessional, clean, and safe environment. I had an amazing experience at Vibrant Care in San Carlos!! Most importantly, I felt safe and well taken care of throughout my entire physical therapy and it allowed me to set aside my worries and focus on my healing and therapy! Simon and CJ were always available for questions and ready to address any concerns. Especially Simon, he has a lot of knowledge in what he does, and his treatment plan is very well organized. His support and compassion for everyone is beyond words. I have so much respect for what he does in his professional field and I can feel his genuineness and passion helping people. At the end of my physical therapy, Simon had not only helped me restore majority of my wrist mobility and improved my strength and endurance but he also helped me improve my overall health and confidence. It is such a blessing to have an amazing therapist like Simon to take care of me! Simon and CJ has definitely made my physical therapy a fun and memorable learning experience! I would definitely recommend anyone who is searching for a clinic for physical therapist should come to Vibrant Care in San Carlos.

Office staff have been very unhelpful while trying to schedule PT appointments. They aren't…read moreresponsive to voice mails and refuse to check to see if they received the referral unless it has been 3-4 business days. I haven't received treatment yet but if it wasn't for the fact it's the only location nearby covered by my insurance, I would be going elsewhere. Update: they cancelled my appointment the day of saying they need something different from the specialist referral but have not responded to let me know what is specially missing from the referral. I give up and am not going to go there for PT, I will do it on my own.

My mom recovered here after her surgery for a broken hip. The nurses and staff were very attentive…read moreand kind. The facility is a bit old and the rooms for two patients are a bit small, but the quality of care is good. And the food is overall tasty and healthy. My mom did well there and left after a few weeks. She had physical therapy and occupational therapy several days per week.

I feel as though I would have gotten much better care in prison. I was here for one full month, and…read moreit was so appalling, the quality of care is non-existent, the language barrier almost sent me to the emergency room because a CNA did not know how to tell the RN that my blood sugar was dropping, by the time the RN actually came to my room, My blood sugar had dropped to 45!! That was not an isolated incident by any means. I was there for serious post-surgical care on a major foot infection, with the doctor's orders to change my dressing twice a day. It was all I could do to get it changed ONCE a day, I reported this directly to the physician her in the facility and he didn't seem to care because nothing changed. I tried explaining to the nurse's that the rest of my life depended on my care at this facility, any faulty care could result in amputation of my leg from the knee down. One day, size 10 rolled around and not one nurse had come to see me all day (with the exception of giving me my meds.) I struggled into the wheelchair, rolled myself to the door of the room, and at the top of my lungs I yelled out "Would someone please come and change my dressing!" Bunch of employees game running, and my dressing was changed immediately. How sad I had to stoop so low to get any medical attention. The staff was neglectful, the RNs were WAY over-worked, and management did not seem to care so long as their protocols were being met. I actually wrote a long complaint letter to the licensing board of the state of California to let them know of how egregious the "care" I received from this facility. DO NOT GO HERE!!

I had a knee surgery and ended up with 12 or 15 PT session with select PT in Belmont. They are…read morebusy all the time and the PT will always be working with 2 patients at the same time with another assistant. Not a good experience in my opinion. At the end, select PT surprised me with an extra $40 charge due to some "re-evaluation" on top of my copayment. The PT never did anything special or extra to "re-evaluate" me, and no one ever told me anything about this extra charge. Overall, I would not recommend this place. Look elsewhere. There are better options.

First I would like to say that Alex is a great PT and so are the assistants. I thought Alex is very…read moreknowledgeable and helpful. However, their scheduling system needs updating. This is because today I found out that my next scheduled appointments have been cancelled. They were cancelled because, allegedly, I called them to cancel due to surgery. I do not have surgery planned and have never scheduled a surgery in my life, so I never made this phone call. The coordinator was very sure that I made this phone call, even stating that I was in the car when I spoke to her. This is false because I don't take phone calls while I'm in my car. When I asked her to tell me when I made this phone call, she was not able to tell me. Finding out that my scheduled appointments have been cancelled without my consent was upsetting enough but being talked to in a very condescending way was uncalled for. I suggest updating their scheduling system (maybe add a verification process when someone calls to cancel appointments) and learn not to talk to your clients the way you did with me.

Folks - the day comes when you have to face the hard truth that you (or your loved ones) can't…read moreoutsmart the human condition. You (they) are talented, kind, smart, respected, and capable, but you (they) can't make it without help. There is no shame, no stigma, and no better place to reclaim your (their) life than WRRC. The location is convenient (close enough but worlds away), the accommodations and offerings exceptional, surrounded by beautiful trees, in the nearby mountains with a pool and hot tub. Exercise, yoga, optional massages and trips off site made this an incredible experience, but the people of WRRC make your freedom possible. I made plans months out (though their turnaround based on need is remarkable), and the staff were exceptionally accommodating, fielding questions via phone, text and email. I wanted to visit, and had a great time meeting both the staff, as well as clients. I had a chance to chat with a client with no supervision - they let me know that they had extended their stay by 2 months! I thought this amazing, but having spent a month, I truly understand. Lindsay was the first person I spoke with. She has many hats, all worn well, with expertise running impactful groups (super supportive) and WRRC. I never felt pressured before I decided on WRRC, and she was always available for questions. A caring, sincere, resourceful and super cool human (I will repeat this and give an overall appraisal at the end of the review)! Nikki was my case manager, and was great - vibrant, kind and informative. She juggled needs effectively, making appointments and taking care of my support network. A super cool, effervescent human! Jay facilitated groups in a refreshingly direct and calm way, holding us accountable while delivering the tailored curriculum. Exceptionally caring, a paladin of recovery, a super cool human! Lesley met my health-conscious food needs deliciously...her Green Tahini needs to be on salads globally. I had to pinch myself to remember why I was at the Retreat with meals this delicious! With great warmth and kind conversations, a super cool human! Kritika led great and insightful groups, shared great resources, connections, conversations as well as made some tasty food too! Kind, big hearted and committed to your recovery, a super cool human! Dave leads groups as well as outings. Nothing can convey the profound capacity of Dave, the Lao Tzu of WRRC, whose wisdom, caring and experience manifests in surprising, joyful and hysterical ways. A super cool, super real human! Suzie is an exceptionally kind, resourceful and generous member of the WRRC, sharing insights, laughs and wisdom throughout the month. Her experiences offered unique perspectives on the transformation of recovery, her suggestions golden, a super cool human! Gerry was fantastically up on everything, caring, efficient and cheerfully supporting us in our recovery. Generous, dedicated, warm and kind, a super cool human being! Robin was a great asset to recovery, with excellent fitness routines, deep knowledge regarding the overlap between kinesiology and recovery. Wise, talented and a great guide to the nearby parks, she brings another critical facet to the recovery. A super cool human! Lisa conducted our yoga sessions, this is an area where I lack expertise, but she provided her own unique, touching and deeply kind insights, a super cool human! Jessica facilitated our art therapy sessions, and they were creative and offered lasting insights to address continued sobriety. Caring, tuned in and creative, a super cool human! Chris is my definition of a therapist, someone qualified by training, but naturally talented through experience and being a whole human being. We worked in several different modes, solo (insightful and impactful), with my kids (healing and owning) and my girlfriend (transformational and future focused), as well as in the family groups, all the while using honesty, care, humor and deep compassion to bring out the best of a wide range of clients, family and ages. Understanding the needs of such a wide range of folks requires wisdom to meet suffering where it is, and Chris applied just that, being a great guide toward a life of recovery and super cool human! The month passed quickly, and I could go on paragraph after paragraph regarding the deep conversations, laughs in comradery, recognition of past suffering, and the blue horizon of a sober future with each of the aforementioned WRRC guides. But in that is the point - they are committed to your recovery, trained in effective tools, human in their recognition, honest in their embrace of the complexities of it all, and compassionately fully engaged in your better future. I know it might be hard to acknowledge, but you or your loved ones deserve this level of care. There is no shame, no stigma, you (or your loved ones) are human. Nothing is more important, and WRRC delivers. I cannot recommend WRRC highly enough. Dan says "Check it out"!

I do not typically write reviews for anything, but in this case, I felt compelled to share my…read morethoughts on this wonderful place. I am truly thankful for WRRC and all the crew at the house. Not only did their methods help cure me of the obsession, but they gave me insight into my life and tools to use that has allowed me to thrive without the need of Alcohol. My wife and kids are also very grateful to everyone at WRRC who started me on this new journey. For anyone struggling with addiction, I'd highly recommend checking in. I loved that their methods are holistic, and not necessarily pushing any one solution to recovery, but teaching numerous principles. I believe most, if not all the counselors and people in the house have been down the road, so have real life experiences of recovery and really seem to want to share the gift. If you are truly ready to stop the madness caused by addiction and willing to listen, learn and be open for change in your life, this place is waiting to help get you on the path to recovery. The house is situated in a beautiful area with wonderful views and wildlife. The pool, gym, game room, food options, weekly excursions and phone options, which help with family involvement are certainly a nice bonus as well. I'm currently over 15 months sober and continue to use the skills I learned in "The House". I'll be forever grateful for the caring people of this facility, and look forward to the weekly alumni meetings and occasional BBQ's back at the house. They saved my life. Enjoy every moment....

This review is for JESS FU (on behalf of Joe Dalli):…read more " I went to see her with a lower muscle problem that I had for approx 6 months. Within a short amount of time, she was able to help me relieve the pain completely! She is patient, knowledgeable and very personable. The facility is open/airy, clean and welcoming. I highly recommend her for any physical therapy needs. She also concentrates on preventative care for a healthy life."

Pretty smooth visit overall. The doctor was focused and seemed to pay attention to what I was…read moresaying instead of jumping to quick answers. They reviewed my history and walked me through what might be going on and some practical things to try. No pressure to decide anything right there. The front desk was helpful and quick with check in and out. It's not perfect but it felt like they know what they're doing which gives some peace of mind.

This message is to express appreciation to Julie Banto for all she has done for us at the Brewster…read moreHouse. When Julie and I interviewed, she represented TLC with utmost professionalism and conveyed the message that TLC is the premiere residence in its genre. I will ever be grateful to Julie for leading me to TLC. This message would be incomplete without a sincere thank you to Lori Chell, the Manager of the Brewster house. She is diligent in helping us stay in line with maintenance and leadership at Brewster. Lori promotes an attitude for everyone in the house working as a team, maintaining a great sense of humor, and clearly leading us to recovery from substances. Lori's positive attitude and energy is contagious. She sets a stellar example for all of us at Brewster.

After having spent nearly 5 weeks at an inpatient facility, I was a touch reluctant to go to a…read moresober living environment, as I thought I would continue to be too sheltered from real life, and it would preclude me from further enriching my own sober program, because of drama and rules. Much to my pleasant surprise, the birch house here in Redwood city has been just an incredible experience. The house parent Charles, is the sweetest most understanding and down to earth person, let alone alcoholic I have ever run across. The amenities are out of this world, downstairs there is a great kitchen, with ample storage and pantry space, 2 bedrooms and bathrooms. Upstairs their is a bath tub and the shower can be converted in to a steam room. The fellow alcoholics and addicts have a wonderful balance of compassion, understanding and a real family feel towards each other. I was only planning on staying one, maybe two months, but the stay has been much longer, as my fears were fears only, and the experience has only enriched my sobriety and belief in others goodness. I would highly, highly recommend the birch house to anyone looking for a stable, welcoming sober living facility.