Do not EVER use this business. You will never experience a more hate-filled person as the woman who runs this business. She is beyond psychotic, needs serious hospitalization for mental health and seems to thrive on spending her days yelling at customers who are paying her bills.
After trying to calmly deal with her on the phone by asking a question, I realized there is no hope. She gaslights and flips every scenario onto any unsuspecting customer and then screams and rants to show her uneducated, dark and vile real self.
I tried to be patient in using them for 3+ years. After each time I spoke to her on the phone, I felt abused (exactly as she desired) and swore I'd find another A/C company to help. Finally I moved on.
Her husband does the repair work and is a truly pleasant person. Though, we did have to have another company come to solve our problem after trying his "expertise".
Never deal with them, EVER. read more