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Action Behavior Centers - ABA Therapy for Autism

4.0 (3 reviews)
Open 8:00 am - 5:00 pm

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Texas Behavioral Health - River Oaks

Texas Behavioral Health - River Oaks

1.0(4 reviews)
1.8 mi

Extremely unprofessional. Since I began treatment with them in 2020, I've had many bad experiences…read more Too many to count. Today I spent my appointment arguing with my nurse practitioner, Oghale Mukoro, about whether or not a drug has a side effect. I had a serious experience last week and ended up in the ER and followed up with them the next day. She did not call me back, but simply write a message to contact my doctors office. She showed no concern as if it was no big deal. Recently, I went a couple of days without medication because she failed to order it in a timely manner, after numerous messages and phone calls over a week before I was out. The office promised me it would be filled on a certain day. However it wasn't. Ms. Oghale waited until after I was completely out of medication before she submitted it, but the prescription could not be ordered because the doctor was on vacation. All the other times the prescription had been sent early. This was passive aggressive. Then she attempted to gaslight and say she could not send it because it was too early. This is inaccurate because she can send it up to 2 weeks before, but the pharmacy cannot fill it until right before I'm out. In 2020-2021, I told my nurse practitioner, Oghale, about some side effects that I had with certain medications. I've been on several medications. She told me that I did not have those particular side effects. She also told me Latuda does not cause weight gain, and did not cause weight gain for me. I gained over 20 lbs. A few months ago, my prescribing doctor, Lauren Wilson told me "I can find somebody else." Not exactly ethical conduct in my opinion. Mind you, I've never met this lady before. Then she wanted to go up in my dose, for no reason, despite the fact I was gaining significant weight rapidly. She also hates for you to disagree with her. When you do have an issue, the office will contact you and mark "resolved", without the issue being resolved. "Resolved" just means they forwarded the message, I guess. In February, I needed a prior approval form completed for my insurance company for a certain drug. I contacted the office but was basically told that they'll get to in a week. This is despite attempts to contact them a week before, and after my pharmacy called them. They disregarded me and the pharmacy multiple times, but my insurance company called, and miraculously the form was completed. So basically, as a patient I get no respect, but if my insurance company calls, then they'll respond quickly. The only reason I'm still here is because since the pandemic, it has been extremely difficult to find a provider that is accepting clients that do not put you on a 8 month waiting list. I would have ended things with them a long time ago. This is by far the worst experience I've ever had with a doctors office. If they want me to jump through hoops, and do their job for them, the least they can do is communicate and fill my medications in a timely manner, and treat me with respect. I can't fill my own medications. They've changed their name to One Behavioral. I wonder if it's because they've been sued. I would not be surprised if they have many complaints. I've asked to speak with the office manager, Eric Bao, but I haven't received a phone call yet, and I'm sure I never will. Also, at the end of appointments they send surveys and at the end asks if you want to be contacted. Even though I've said yes, there has never been a follow up. Seems to be complete chaos. I have never been so stressed out with a doctors office, especially a psychiatrist office.

This was the worst experience I've ever had with any doctor/NP in my entire life. Not exaggerating…read morein the least. I'm posting this publicly - something I definitely don't want to do. That's how bad this is. If you had a similar experience, you can file a complaint with the medical board at the below link. www.tmb.state.tx.us/page/place-a-complaint So here's what happened.. I was trying to establish care after recently moving to Houston from out of state. I set an appointment with Oghale Mukoro through ZocDoc (she had 5/5 stars and was covered by my out of state insurance). TBH bypassed ZocDoc and texted me to fill out their forms online. First red flag. Second red flag was that these forms asking for my personal information were on a non secure site. My gut told me to stop, but my options were limited so I pressed on. Then, the forms crashed on me twice making me restart the entire process three times. I finished and submitted the forms prior to my appointment but they never went through to Oghale, except for my co-payment. That went through. Oghale was 10 minutes late. That's forgivable. But the way she treated me from start to me ending the appointment prematurely was not. She began by telling me she didn't get my forms (ugh) and then went straight to reading off a questionnaire. She didn't ask why I set up the appointment. She showed little concern and no bedside manner. She was indifferent, serious, and came off as being upset that I was on her screen. I was disheartened at this point. Never had I been treated so robotically and with such disregard for my wellbeing by someone in this field of medicine. I was frustrated and showed it. To my visible frustration, she didn't ask about what was wrong or any other open-ended question like she should have. Here is what she asked: "Are you tired? Or are you high?" Excuse me? Seriously, what did she just say? I was immediately and completely floored. She denied saying it when I asked her if she really just asked me if I was high. But I am 100% sure that is what she said. I stayed cool. I told her I was frustrated by the forms crashing, and her not getting the forms after they finally went through, and having to fill out personal and payment information on an insecure site, and the robotic questionnaire. She asked what I didn't like about the questionnaire. I replied saying the choices are too restrictive. She replied by saying something like "well that's what the questionnaire says." She then just jumped right back into the questionnaire. My goodness. I was pretty much past my last straw at this point but was still on the line grasping to whatever optimism I could find about seeing this through. She then told me she needs my labs every 6 months. Never have I had a BH practitioner ask for this. That's my primary care doctor's responsibility. I asked her about that and she gave me an explanation about "how will we know if you have a thyroid problem?" Okay, again, that's my primary doctors job. I would be open to it, but Oghale never established a relationship and I had no trust in her or this organization. That's when I just told her thank you for your time and I'm going to find a different doctor. I wish I had done more research. But I'm not going to blame myself for that. Oghale, and the supervising MD whoever that is, or if there is one, violated the Hippocratic Oath. So many of the above reasons alone are enough not to trust this place and person. All of them combined, it's a no brainer. I will never submit myself to this poor level of care again. I won't ignore the red flags and will trust my gut in the future. I hope this review helps anyone considering this practice for their care.

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Authentic Healing and Counseling - Office Lobby

Authentic Healing and Counseling

4.2(5 reviews)
3.7 miMemorial

I started coming to see Gina about 2 years when I felt as if my life was falling apart. I have been…read moreto so many different therapist and never really felt a genuine change in my life. When I started my EMDR healing journey, my life changed so drastically! I also started the nuero feedback with Briant. Seeing them for therapy has helped me combat the effects of PTSD, ADHD, and bipolar disorder. I got into a healthier relationship, started eating healthier, working out more and finding out more about myself. They have a great team who are always hands on from the secretary's to the actual therapists. They are really good about making sure that you have your sessions in order, being attentive to your needs and giving out great references to psychiatrist that are able to communicate on which routes are best suited for your mental health. They are great about making you feel as if you arnt alone and you are really heard and not judged. For once in my life I feel as if I can sleep, maintain a healthy diet, and communicate better with my loved ones and peers. But of course there are always the general fall backs you can have, they are so great at keeping you from feeling guilty or losing sight of your journey. I can honestly say seeing their commitment, passion, and care really has helped me be a better version of myself I never thought I can fall in love with again when I looked in the mirror. They help you learn about yourself, discover things you never realized, and balance out your life. I have also sent many of my friends and peers to them and have received nothing but phenomenal feedback. I would definitely say call them and send them an appointment. Another thing that is also great is that they are really good about dealing with the inconsistency of people with adhd. So while they teach you to hold yourself accountable, they are good about keeping you accountable for your appointments.

After several different marriage counseling sessions that didn't seem to help, I found Gina. I had…read morea lot of healing that needed to take place individually before I could work on my marriage. She is upfront, kind, knowledgeable and has a sense of humor as well. She is very easy to work with and really helped me to heal a lot of my childhood trauma. She is a great communicator and was very professional. Tracy H

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Action Behavior Centers - ABA Therapy for Autism - behavioranalysts - Updated May 2026

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