the service department is joke ! I showed up on time this morning to have my oil change and they…read moreclaimed my husband got my name wrong for the appointment so they told me to come friday .

Better than any dealer north of Oxford City. We bought two cars in two weeks from them. No issues…read moregood customer service.

Very impressive Service…read more While in Oxford on business from Atlanta, an emergent car issue forced a dealership check-in. Blake worked me in immediately. Will stopped by and introduced himself and we had a nice chat. While they checked out my car, they gave me a comfortable and quiet spot to get some work done. Highly recommend this dealership. Thanks guys!

I cannot recommend a car business that sets up a test drive a day in advance and, upon arriving,…read morehearing there is no such vehicle for sale. it was quite disappointing after a 50 mile drive.

I dropped my vehicle off 5/5/2026 to get the recall taken care of, I also got an oil change and…read moretire rotation. Me being very observant of my vehicle knows how I left it when I dropped it off. I picked it up Wednesday evening drove it home mind you it was raining real hard so I couldn't see anything to notice my windshield all I was doing was trying to make it home. I got up the next morning to go to work and noticed that my windshield behind my rearview mirror was broke so I got off work took my vehicle back to Cannon Nissan Service Department to get an explanation and the first thing the service department said was it didn't happen there not taking responsibility for what they did. I have a 2024 Nissan Rogue SV and never had any encounter with an accident on my windshield or the vehicle. I am here to let everyone know that the service department is very careless and will not own up to their mistakes. I would advise people to please go elsewhere to get their vehicle serviced because if anything happens to your vehicle under their care they will not own up to it now I have to get my windshield replaced because of them. The service department sucks. Own up to your mistakes I am one pissed customer.

I had and amazing experience with Cannon Nissan of Oxford MS. Taylor Morris is the bestread more

My experience with Cannon Motors in Oxford, Mississippi, has been extremely disappointing…read more I brought my 2022 Chevrolet Traverse in for transmission repairs. Before the repair, my vehicle was not making any unusual exhaust noise. After the transmission work was completed, it developed a loud exhaust noise that had never been present before. I was later informed that the exhaust manifold/rear catalytic converter was damaged and that the repair would cost $1,932.67. Cannon Motors claims the damage was caused by a pre-existing condition related to modifications made to accommodate me as a disabled driver. Unfortunately, that explanation does not make sense based on the history of my vehicle. Over the years, this vehicle has undergone numerous oil changes, tire rotations, inspections, and maintenance visits. If this had truly been a pre-existing issue, it seems reasonable that it would have been discovered and documented long before now. Additionally, during the initial diagnosis of my transmission problem, I was never informed of any damage to the exhaust manifold or catalytic converter. The timing is difficult to ignore. I delivered a vehicle that was not making this noise, and after extensive transmission work requiring access underneath the vehicle, I was told that a major exhaust component was damaged and that I would be responsible for nearly $2,000 in repairs. To better understand the issue, I sought a second opinion from an independent repair shop. Oxford Tire Inc. diagnosed the same problem but estimated the repair at approximately $930--less than half of Cannon Motors' quoted price of $1,932.67. While different repair facilities may charge different rates, the large difference in cost raised additional concerns for me. As a disabled driver who relies on this specially modified vehicle for transportation, I expected a thorough investigation of my concerns and clear evidence supporting their conclusion. Instead, I feel my concerns were dismissed, and responsibility was shifted to me without sufficient explanation. While I cannot definitively prove when the damage occurred, I am extremely dissatisfied with how this situation has been handled. Between the unexplained appearance of the exhaust issue immediately following transmission repairs, the lack of prior documentation of any such problem, and the significantly lower estimate from another repair facility, I am left with more questions than answers. Based on my experience, I encourage anyone considering major repair work to carefully document the condition of their vehicle before service and ask detailed questions about any issues discovered during the repair process. I cannot recommend Cannon Motors based on my experience.

This is my second time to purchase from Cannon . They was outstanding during a repair that was…read moredone on my other car I came back ,and they just all go above and beyond Y'all have really made this all a great experience in buying from you all again! Thanks

Horrible Experience After The Sale. I purchased a 2018 Ford…read moreEscape the last week of June and 3 weeks later it's in the shop with a blown motor needing replacement. I talked to Russell over the shop and he couldn't tell me anything more than what I learned from watching a YouTube video just "you have an extended warranty". I've talked to Stan the Sales Manger twice and he's been worthless about getting warranty help, just giving a number that goes straight to voicemail, and laughing after I told him the dealership got what they wanted, $4000 and my 2015 trade-in. Don't purchase anything from this dealership or their location in Pontotoc. My local Ford Dealership quote "another lemon from Moore Brothers huh, that's not a first from them"? The Endurance Warranty they add is a complete joke as well. Avoid at all cost and go somewhere else.

We enjoyed working with our salesman Bill as well as his manager Stan. I have purchased many…read morevehicles and this experience will go down as one of the least painful. There was none of the usual additional stress of being subjected to pressured suggestions that we needed to buy added coatings, insurance or services. We would recommend considering Moore Brothers for purchasing a good used vehicle.

EDITED: Cannon refunded the fees!…read more My son took his truck in today to get a quote on a front end alignment and tire rods replaced. He was given a quote of $4,500 for the work to be completed. They stated to him there were more issues. My son stated that he wanted to wait on the work. Then, Steven Ware told him he owed $223 for a diagnosis. This diagnosis was NOT present on the quote nor was he made aware of the fees he would be charged for a quote! Steven Ware admitted to me via phone that he did NOT make them aware of the $223 fees to simply give a quote! My family has been purchasing vehicles from Cannon for years, but we will NO longer be trading or making vehicle purchases with them! You could have heard a pin drop when I asked Steven if he had made my son aware of the fees before hand!

My 1 year old truck stayed in Cannon Chevrolet of Oxford's shop for over a month for a warranty…read moreemissions problem. I was repeatedly denied a rental vehicle. By far the worst customer service I have ever dealt with from the service tech all the way to the GM. When I finally picked my truck up, they tried to charge me for the warranty work, and I had to threaten to sue for them to release my truck. While my truck was there for a month, one of their employees backed it into something and caved the back bumper in. The service manager has since been MIA every time I call to get a resolution. Now I'm stuck with an apparent insurance claim due to their incompetence. I had pricing from them on a new 1 ton truck for my business, but went to Ford instead with much better customer service. Would advise anyone to run from ALL Cannon dealerships. Alex Onsby 662-801-5296

These guys are the best. I was travelling with family on a multi-state road trip and my van…read morestarted having trouble on the evening of July 3rd, 2024, as I rolled into Oxford. I thought we were going to be stuck there over the July 4th weekend with no car dealers, car rental places, or repair shops available. But I called Deal's on the morning of the 4th, and explained the situation, and not only were they open, they were able to see me right away and check out the car, despite it being a national holiday. Fortunately, it was a minor problem and they were able to fix it and reassure me. They only charged me a small fee and I was on my way, and the car was fine the rest of the trip! Road trip saved. I really can't thank these guys enough; they restored my faith in humanity.

I would give this a zero star if I could. What an awful place. First off they will lie to you…read moreconstantly. There's no standard practice. They'll gaslight you into leaving your car with them. Then delay you as long as they can. Don't get me started with the charges. They claim to be cheap but will charge nearly $200!! To change batteries. These people are criminals. $95 for 'diagnosis fee'. To make things worse, they will keep your car in there while they fix their buddies car. What a shitty shady place. Run for your life!