ServePro (Ottawa/Morris) is who State Farm recommended, when I had a busted pipe and water coming…read morein from ceiling and wall. I removed all drywall and found the break. They took out an additional 18"x9ft piece of drywall and placed their dehumidifiers in the room for a day. When I asked if the cost to fix was from start to finished product, including re-drywall and fix the pipe, they said "yes." 3k later, they didn't fix anything. They just took the above mentioned 18" piece of drywall out and also, tore up carpet that I didn't agree on being torn up. Very disappointed with their customer service and overall fact they didn't fix anything. Would not recommend, at all.

The team that came to the house was efficient and cared about our house. Clean up excellen.read more

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

Wonderful company! From the folks who answer the phones to the project managers to the people who…read moredo the labor. They are people you can trust. They are available 24-7 which is needed in these types of emergencies when mitigation is going to be done. They came out within an hour of me calling them. They are great with communication and took their time inside my home and with my belongings.

I had a great experience with Chad and his team. He gave me an estimate for the hardwood floors and…read moreit was right at our price point. They did an awesome job and were very reliable and helpful through the whole process explaining things along the way. Chad was very meticulous which is what you want for hardwood floors (our front door was low and it would have scraped the floors. He was able to raise the door so it wouldn't scrap the new floors) I am a first time homeowner so I was new to the whole process. I would work with Chad again in the future. I have no relation to chad and this is an honest review of his work. We have had our floors for over a year and we still love them!

From the owner: Hardwood Floors by Chad Shenberg proudly serves Grundy County with quality professional work. We…read morespecialize in refinishing. We are number one in Grundy County and Morris, Goose Lake, Coal City, Dwight and Minooka. Most of our work can be completed in one day. The majority of our work is completed in just one day. Our services include: Water damage repairs Dust containment New installation Custom borders We offer free, over-the phone estimates. Call us today and let us know what we can do for you!

Stay away from this company. After trying to get a clarification for an appointment Leeann(office…read moremanager) got very defensive and would not offer a time to come out. Claiming they may or may not come for the appointment. Very rude! Edit: They offered to come out today, when asked what time they said after noon. Asked to be given a call an hour before so I can make arrangements and head over to meet them, but was told "we'll call you if we are coming out". Why suggest an appointment that you cannot confirm? Unacceptable. Also, asked to to speak to another person in regards of the situation and were told the person was in surgery, yet here we are getting a reply from the owner within a few minutes. Got to do better!

Eddie and his team are the most knowledgeable, professional and fair remediators you could hire!…read moreI've used them at several properties and recommended them many times and would not think of hiring anyone else, and you shouldn't either!

Reise from Roto-Rooter came in today and ran 75 ft of snake to clear my totally clogged kitchen…read moresink drain. Why such a great rating? I tried to unclog it myself using several methods including a 15ft snake with no luck. I also paid someone from Plum-it that tried his best but kept getting interrupted by his head office. After no success, they suggested next step would be to tear up my basement's ceiling drywall to replace the entire 3" 60+ft of pipe!?!? Well, Reise explained the process, gave my plumbing issues complete attention and worked hard to fix the problem. Good thing Reise was smart about the job and what needed to be done. Thank you Roto-Rooter!!!!!!!!! I'm a totally satisfied first-time customer and recommend Reise and his support team!

Their representative showed up late. A bit of a language barrier between us, but I managed to…read moreunderstand him. He showed up about 7pm which was way later than promised. Basically told me he lived in Chicago and that it would take him a long time to get home from my location. Gave me a price of $850 to do a basic rod out the sewer line. After coming out of shock, I told him I'd need to think about it and he was out the door! Clearly he didn't want to stay and do the job, so he gave me a high number of $850 for a basic job. Not a good experience at all.

Very reliable!! A friend recommend me to use their services…read more My friend had a few mold issues in her house and she was very happy with their work. Bob was on time he was Very patient and answering all my questions. And he checked a few spots in my apartment and said that I don't need anything to be done because it's not mold. While a different company came and wanted 10K for no reason. I wanted to pay him 20$ for a visit he refused to take it. He said their company don't charge for a checkup. This is a kind of guy you WANT to do business with. TOTALLY RECOMMEND!!!

We got a quote from AllPro for mold remediation - and they were in there the next day. It took them…read moreone day to do our basement and our attic. The guys were also super friendly. We called them originally because a neighbor recommended them. Thanks Allpro!

Full basement carpet replacement. They did a great job! Installers were very efficient and super…read morenice.

Dandy was the right place for us! Replacing carpet is a big deal since our last carpet lasted…read morealmost 30 years. Randy was incredible helpful throughout our selection process, and in scheduling our installation over a two day period so that we could shuffle furniture and not have to move everything at once. Finally, the installation crew was both efficient and polite. They worked quickly, and left our house incredibly clean. Very happy customers! Kelly and Gail Hussey