Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

they never answer there phone always goes to voice mail no…read morehappy with thier process of informantion

I chose Kris Lopez to be my realtor for selling my Arizona home because…read more I read her reviews. I had chosen 3 realtors to look at, and Kris had the most sparkling revues by far, so it was an easy choice. Well, she didn't disappoint. She came to my house and took a tour through it and said "You have a beautiful home, I don't think we'll have any trouble selling it." Mind you, it was during the time of high mortgage interest rates, and I was concerned that the house would lanquish on the marker for weeks if not months. I needn't have worried. Kris worked her magic, and I was able to sell my house for a very nice "chunk of change", thanks to Kris. I give her 5 stars!!

Amazing, an absolute pleasure to work with. I was referred to Kris Lopez by a close friend of mine…read moreand being a first time home buyer and new to the area she immediately calmed my anxieties and fears with her kindness, professionalism and extensive knowledge of real estate in Phoenix. I was extremely impressed with her expertise and diligence in finding and purchasing my dream home in Ahwatukee. She made it so easy, made me feel so comfortable with the process, I literally just let her know what I desired and she gave me several options to choose from. And how was she able to be calm and collective and get me into my dream home in a market that is hotter than the Phoenix summers? It could not have worked out any better. I highly recommend Kris Lopez. The only agent I will be working with. Thank you Kris Lopez.

We were first time home buyers and Natalia made the process smooth and amazing!!! She was so…read morecommunicative throughout the whole process and made everything happen quickly! 10/10 would recommend her to anyone!!! She was so helpful throughout the whole process and even after we closed when we had additional questions. Thank you again

From the owner: Hey there! I’m Natalia Bell—your soon-to-be favorite Phoenix real estate agent. I bring a unique…read moreblend of local knowledge, dedication, and a bit of humor to make buying or selling your home feel less like a chore and more like an adventure. I especially enjoy working with military veterans and first-time home buyers, but I'm happy to serve all types of clients. Growing up right here in Peoria, AZ I know the neighborhoods, the hidden gems, and the best places for coffee runs between showings. I get the Arizona vibe because it’s in my DNA. You deserve an agent who’s not only a pro at closing deals but also someone who’s got your back every step of the way. Need advice on your home’s value? Want to see listings before they’re the talk of the Peoria, AZ town? I’ve got you. Plus, being married to an electrician, I’ve got a unique insight into home repairs and the little details that can make or break a property. Let’s make your real estate dreams come true—while having a few laughs along the way!

Franzie Rothe is a terrific agent. We bought and sold a house with her help. She was on top of…read moreeverything and kept us posted constantly. Though buying and selling a home can't be stress free , Franzie kept it at a minimum with her constant updates and reassurance. We highly recommend her! Laurie and Terry Blitz

Franzi is a amazing Agent, representative, voice for their buyer and seller. I have personally used…read moreher for multiple purchases and property sales. Closed on a house the beginning of September and she literally jumped through hoops to get the contract accepted, loan approved and closed on time. Like always, I will continue to use her for my future real estate needs.

Carrie is amazing! Incredibly responsive, engaged, professional...there are a host of other words I…read morehave but trust me, she is amazing!

Carrie is professional, organized, and deeply informed about the nuances of the Phoenix…read moremarketplace. We found a home in record time, in part due to Carrie's ability to listen and adjust her home search strategy as she learned more about us and our preferences. She was a great thought partner, not afraid to disagree or offer an alternative point of view, and also encouraging and validating of our thoughts and feelings throughout the process. Carrie has an extraordinary network at her disposal for her clients as well. These experts, contractors, and fellow agents from across the valley, 1) provide specialized information about unique neighborhoods as needed, 2) back her up when her calendar is full so that her clients won't miss out on an opportunity, and 3) provide fair, qualified, and timely bids on services. Relocating from across the country into a complex market with new rules and challenges could have been overwhelming, but Carrie made it all seem easy. I feel fortunate not only to have had Carrie's support throughout this process, but I will cherish her as a valued part of my new Arizona network for a very long time.

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

Jen did a phenomenal job for me and my family! She is seriously the best. I am doing another…read morerental project next year and will be using her again 100%

We experience, like so many folks the loss of a parent during the Covid 19 Pandemic this past…read moresummer. We were at a loss on many fronts. One of our biggest challenges we faced was the responsibility to sell the family home. We live in Northern Arizona, and our parents home was in the West Valley ( Westbrook Village) Jen Johansen was recommended by our neighbor who knew Jen. From the first phone call though the process of so many questions and concerns, Jen was always available to answer our calls. Jen worked with the company we had hired to do an Estate Sale, going as far as listing the estate sell on her Home Smart Page to help with the advertising. Jen and one of her friends went over after the sell, and cleaned and staged the home with the furniture items that were still there. Fresh Flowers greeted each potential home buyer. Jen guided us with multiple offers, helping us make the best choice. Jen is a professional, and looks out for her clients in multiple ways. Jen is a kind, and caring person. She went as far to find out how many grandchildren our folks had? Strange question we thought, but at Christmas came beautiful gifts wrapped for each grandchild with a book she hade made with photographs of our Fathers Art Work. Not a dry eye on that Christmas Morning. We highly recommend this special lady- Thankful clients in Northern Arizona.

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Best realtor hands down!! Erica goes above and beyond!! Love her positive attitude. She has helped…read moreour family and we can't Thank her enough!! Need a realtor call!! She is amazing..Thanks Erica

From the owner: Erica Cherry, a full-time local Phoenix Realtor and US Navy Veteran of Communications. She…read morespecializes in helping Buyers & Sellers from Starter Homes to Luxury Homes in addition to active Military, Veterans & First Responders. With 18 years experience in different avenues of real estate (Interior Design/New Construction), pride is shown when helping clients discover a place they'll love to live. She would be honored to guide you in the stages of buying, selling, or investing in the Phoenix valley.

If you are in need of a Real Estate Professional - stop right now, you have found what you are…read morelooking for. Norma is Professional in every step of the process. I was in Illinois when I decided to sell my Arizona property. This could have been a real mess, but it was anything but that. I can't promise you two offers in two days like I had, but I can promise you Norma will get you to the finish line with no problems. She was quick to respond to texts, emails and voicemails, so I was always up to date with the sale process. Give her a chance to work for you and I guarantee you won't be sorry.

When it comes to real estate, Norma is the only agent I trust enough to refer my friends and family…read moreto. Everyone who has used Norma's service has returned with positive feedback, and now they even refer their friends and family. She is professional and knowledgeable and goes over and beyond for her clients. I love how she always provides a thoughtful welcome home gift that is suited for each home buyer's personality. Norma takes the time to listen and really understand her client's needs. If this is your 1st time or the 5th time buying your home, she will make it a great experience. The home market is consistently changing, and having a real estate agent who is up to speed and experienced is a must. I will continue to refer to Norma and her team. On top of being a great realtor, she is consistently giving back to our local community and volunteering.