Like I said in my review, we were trying to support another local business and that is why we kept…read moretrying to come back. Walker has literally called you off other phone numbers that were not mine or his and then you would finally answer. Its just very strange that instead of trying to make this right you decide to respond to my yelp review instead. Once again, very unprofessional. Also, the other company you referred me to doesn't even provide the service that I was looking for and that why we came back to you and I told you that over the phone. You also still have one of our original shirts we gave you to color match the new order we placed since you did the other ones a different color, so we thought we might as well try one more time. That was obviously a mistake. But what really set off your terrible service today is how you spoke to me over the phone. You're rude and can't take accountability. You told me over and over again that it would take a week and you'd call me. A week would go by and you would never call which then forces me to CALL YOU. The only thing you should be irritated about is how your follow through is horrid and that you need to work on dealing with customers a lot better. I've done nothing but communicate respectfully with you and I couldn't even get that back in return. I wasn't calling every other day, I would call when YOU TOLD ME it would be ready. And when I called, it never was. When you talk about meeting me at Office Depot to give us our items it was because you didn't have it completed in a timely manner (once again) and I needed it. So you brought it to me because you dropped the ball on that. And this "bill" you claim was unpaid for 5 months was never even sent to us. You never called or texted us once and when I searched for it in our emails it was no where to be found. You couldn't even pull it up on your end so I'm starting to think you never even sent it. We only became aware of it because we came in to place another order and when you told us that we took care of it. Don't act like we were trying not to pay you. Ha! It was like $100. Lastly, if your company cannot function in a timely manner and if you continue to not have "enough inventory" then don't even take us on as a customer or simply communicate that this will take you 3 months to get a small order done. All you've done was waste our time and then catch an attitude when you're in the wrong and then referred me to a company that doesn't even do what I needed. I hope in the future you can conduct yourself in a more honest and righteous manner. Rude, unprofessional, and a liar! The owner there (Matt) constantly lies about when he would have things done and when I would call to follow up he would always have a bad attitude and get upset that I was calling. We've made several orders with him before and he always dropped the ball and would always ignore our calls. It got so bad that we had to call off of another number and then he would answer right away not knowing it was us. This last order was literal on shirt and two beanies that we ordered the week before Thanksgiving. It is now 12.9.22 and he still hasn't gotten it done and was rude and unprofessional when I call to follow up on it today. We tried to support another local business but unfortunately bad business is BAD BUSINESS! Save yourself some time and find another business that is honest and actually know how to treat people and provide the service that they are SUPPOSED

The crew was awesome! Took my nieces and daughter there for a project and they did a great job…read moreengaging them and fostering their creativity!!! Thank you! We will be back for more! Try them for embroidery stickers banners T-shirts hoodies tank tops polos they do it all!! #keepgoing #nevergiveup #staystrong #liveyourbrand #xbrands

Let me just start off by saying Mike, you're the man. We needed a shirt done last minute, and he…read morehad it finished within three hours. This shirt was really important to us, and even though we gave him very little detail about placement, he absolutely pulled it off and made it look beyond beautiful. Quality: 10/10 Customer Service: 10/10 Turnaround Time: 10/10 Kindness: 10/10 Understanding: 10/10 Mike truly went above and beyond, and we couldn't be more grateful.

As a freelance designer, I've needed a local apparel partner on several occasions. I've thrown…read morepretty much everything at Sunset Apparel. Late requests, odd designs, large orders and one off requests. They have never let me down. And, here's the thing, they are always cheaper than every other bid I get. Not joking. I'll send a project to 4 or 5 apparel companies and Sunset always comes back with my product ready sooner than anyone else and cheaper. Trust me, I've worked with most of the screen printing, embroidery and promotions companies in Salt Lake City. Sunset has been the best, by far.

I have come to this shop twice now. The last time was this week. I own a small business and we…read moreoccasionally order a small number of work shirts that need to have our logo embroidered in them. I asked if they could do this job as a rush this week as our crew will be doing a large job out of town starting tomorrow and they said, "No problem." The shirts were done in two days! We were happy with the quality the first time and they were great the second. I also find their pricing completely reasonable. We will definitely be using them again as the need arises.

We ordered a product that was incorrectly sewed. After raising the problem with Uptown they become…read moreextremely defensive and rude. The problem was never resolved and we were never offered any type of refund or discount. Truly horrible customer service. $350 down the drain.

My daughter needed her soccer backpack embroidered at the last minute, and Hadi came through…read morebeautifully! He designed and embroidered it with care and had it ready for pick-up in just 2 days. It looks absolutely amazing--thank you so much, Hadi!

This place is amazing! The embroidery looked so good and it was done very quickly. Would recommend…read more:)

I am out of state and I needed some items printed in a hurry and I could not get either the UPS…read morestore or Fedex to answer my E-mails or phone calls. At first I tried the online services of UPS/Fedex to send in my order, but they would not allow double sided orders for some reason. I gave up on getting the order done on time, but as a last gasp I reached out to Printink. I got the online order through, I got a call first thing in the morning and then they delivered my order to the location I needed the material at for a nominal fee. All the items were there prior to my client checking into his hotel. It was solid service all the way around. Timely, professional and dependable, rare in today's world.

These guys go above and beyond. I have used them for numerous jobs, big and very small, and the…read morecustomer service is always great. The printing is consistently top notch, and turnaround time is faster than some of the big box options. I can't recommend them enough!

We were in a pinch for Invitations/Brochures. I had a meeting at noon with the Salt lake City Home…read moreBuilders Association. I called Jon at 8am and sent him my ad copy, which needed some help to say the least. They tuned it up and had it ready for me at 11:15 am. The price was more than fair for what I asked, It could not have worked out better and on top of that they are just good people. I Highly recommend them for your printing needs!!

I had a last minute project for my daughter's wedding. Jon did such a great job for me with a…read morequick turn around. They were so great at communicating with me and called as soon as the project was done. I really appreciated their professionalism and quality of their work. And the price was great. I will definitely be using them again in the future!

Contacted Offside Apparel about printing T-shirts for my unit, and they did a great job on short…read morenotice.

Love this print shop and the guys who work there. Best pricing and customer service ever. Call…read morethem! You will be happy you did. They are the absolute best all around for everything you need!

We contracted Brent's to restuff 17 high quality couch pillows in February and made a deposit of…read more$1500. We attempted numerous times to contact Brent's about the progress on the job with no response. After a dozen attempts, we made contact and were assured the work would be completed by July 8 (6 MONTHS!). Numerous attempts to contact again from the 8th to the 10th got no response. I went by the shop and finally got Brent (?) to answer the video doorbell. WhEn I pointed out that the job was supposed to be done, he dropped the f-bomb on me and told me to go away and he would call me when they were done. When I returned to get the cushions Brent (?) was driving his RC car in the parking lot and the work was not completed. In the end, once all cushions were completed, they were not stuffed in the manner we agreed - the cost was over $2000! DO NOT USE THIS COMPANY!

Top quality!! Great service! They are a little bit backed up with jobs so i had to wait a bit but…read moreit was just fine with me, my furniture turned out amazing they did such an amazing job. They really pay attention to quality and I'm so impressed. It turned out better than when I bought them. Thanks so much Ben for your work