Don't bother calling the meat department. They hire anyone with a pulse. I called to asked about beef brisket. The person went to check tells me they have some. I get there and it's corned beef brisket. Apparently they don't know the difference between beef brisket and corned beef brisket. Edit: this store has some really high prices on the items . The prices is one of the reasons why I don't do as much shopping as I used too. read more

I like this acme. It is special to me. I have gone there since I was young and it is always nicely stocked. They even have my fave cold brew frozen yogurt. I wish they had mango loco monster, but I can always open up the variety pack and scan the mango locos out of it. Sometimes the staff is mean, but I give them a break because people probably arnt very nice to them too, and you don't go to a grocery store to get fine dining customer service. If you have a problem with the staff literally use self checkout and you have to interact with 0 people. read more

Prices here are pretty high compared to other grocery stores. The bathrooms and self checkout registers are gross and need a heavy duty clean. The only good things about this acme is it never gets crowded (understandably) and staff are nice. read more

Behind I brought $200 dollar gift card and the manager or anyone in charge would not return my call after I also left messages about the card was used already and I needed them to help so I could get it back my money n I don't drive so I just lost was scammed for my hard earned money so Im done with ACME really no stars at all !! read more

Not a bad store. Less crowded than Giant and sometimes they have good deals. Can't wait for monopoly to come back! read more

ACME Markets - Sky outside of acme - Grocery Near Me - Phoenixville, Pennsylvania

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I just wrote a review. The 4 star rating is for the store products, and all the employees except, the 1 employee who had a different opinion on exactly what customer service actually is defined to be. read more

Huuuge supermarket (compared to NYC supermarkets) clean and well maintained. Reasonable prices. And they have an ample selection of wines. Would love to see them have a bigger organic selection. read more

I like ACME and I shop there occasionally, but the prices are going up and quality is going down! I bought strawberries that were bad, and some of the deli meat was not good, . I tried to order a cake. I called several times no one answered at the bakery! I called customer service, and the manager went to bakery & never returned to the call. Tried to call back to customer service & no answer, so I'm calling Wegmans or Giant! read more

We are loyal Acme Phoenixville customers. Every Friday we go through the flyer and select sale items to include on our shopping list. These items are stored in the Acme App on my wife's phone.  At check out we diligently enter the phone number on the key pad but on at least five or six occasions the sale price has not been credited.  Each time we went to Cindy (last name unknown) at customer service.  Most recently, Sat April 9th she accused us of trying to scam the store saying she couldn't just hand out money and questioning whether we actually had an account saying maybe we entered the landline or wrong cell phone number all with a sneer.  I felt we were being accused of either theft, lying or being too stupid to do it correctly.  This has happed with three different cashiers.  With Tom, the cashier we usually try to go to  it has never happened.  On one occasion the cashier cancelled the sale and rescanned everything.  This is incredibly annoying.  I don't know what the problem is, maybe a problem with the terminals or inadequate cashier training.  All we know is the the items are put into the app on my wife' phone and the correct phone number entered.  We have easy access to Giant and Wegmans and just as easily can shop there.  It is annoying in the extreme and upsetting first that it happens and second to have Cindy roll her eyes, sneer and suggest that we are trying to scam the store or just plain to stupid to do it correctly. That is hardly effective customer service rather is is customer alienation. Actually we like the store my initial bad review was directed to one person not the whole store. read more

When you only staff one cashier for a Sunday who can't ring more than 3 items a minute you have a problem. Lines are long and there's no sense of urgency in the building from anyone. I'm consistently trying to give it another chance due to this locations proximity to my house but they typically let me down. If it's not the rude staff at shelf check out, there's always this one cashier who likes to talk down to me. read more

Very Disappointing Experience yesterday at the Phoenixville Acme Markets The Manager Derek is Great But the Meat Manager leaves a lot to be desired. He was extremely Rude and Discourteous to me Other Shoppers also heard the conversation. They have as of now Lost me and my Family as Phoenixville ACME Shoppers read more

I've been shopping here for years. I always liked it because it was not too big and the aisles aren't cluttered with too many non-grocery items. I know where to find things. They have re-done the store and the selection is much better. Prices and specials are good. read more

SO overpriced & SO understaffed. We only come here when absolutely/unfortunately necessary & regret it the entire time & way home.

Overall a good experience at Acme, but please don't throw out unused bags that come loose from the bag holder, rather than putting them back. It's wasteful. read more

This store probably has the worst customer service helpdesk. We were waiting over 10 mins to return an item because there was no one at the customer service desk. A lot of store executives tried to find him but in vain. Well, he does return after 10-15 mins and doesn't even apologize for the delay. This is the second time it's happened to us at the customer service desk and it's frustrating ! Even Walmart has way better customer service than this store. read more

I don't know if it's just an acme thing, but they just seem cluttered and old. More isn't always more. I prefer some open space. It makes it look clean and organized. There was so much "stuff" being marketed, that I really didn't see anything. It felt like a lot being jammed at me, I stopped by because of work, but I wouldn't go back to shop based on what I saw. read more

ACME Markets - This place is a bit cluttered. - Grocery Near Me - Phoenixville, Pennsylvania

I have bought a signature farm peanuts in the shell, one pound for 2.99. had to throw the bag the minute I taste just a few..very low quality. Unbelievable that acme would have such a low class peanuts in the shell, never seen such low grade quality.shame on you.you should never sell such an item the the peanuts in the shells should be thrown away asap. dr aneed read more

This store leaves a lot to be desired, I only shop there because it is close to where I live and it is a hassle to drive across town. Stop buying meat there altogether after several bad experiences. read more

I love that Acme has tried to up their game in terms of ascetics and wine/beer selections but I have an an issue almost time I shop there now that has made me extremely frustrated with management. A cashier named Tom, who is such a kind man, is constantly swamped at the register with a giant line. His co workers stand around and notice he is overwhelmed but do nothing to help. I will say there is also another employee who deserves credit for being super helpful to Tom when he's in need of help and he's generally helpful to customers with a great attitude. I'm not sure his name but he was a cool guy. Tom and this mystery man deserve recognition than they're given considering the influx of customers they are interacting with while still keeping a positive attitude. Thanks for all your hard work guys! read more

I havent had a bad experience in this store yet. Very organized, great sales, and lots of last chance discounted items.

I wouldn't even give them one star. AVOID AT ALL COSTS! Hands down the worst pharmacy and pharma-techs. Theyre Rude and racist and way to judgemental on your medications. The liqueur store is good but for groceries they are over priced and slow checkout. Often times dares almost past expiration. read more

The Grocery Manager, Patrick, is friendly and helpful. He works hard, but isn't afraid to stop and assist customers - that's leadership.

This store is dismal, it is poorly stocked, poorly lit and poorly staffed. This store is usually empty. Because they are not busy the products on the shelves are often out of date. The best reason NOT to shop here is the prices, they simply cannot compete with any other market in price, variety or service. read more

I don't like disorganized grocery stores, and this location is perfect for me. It has a good location off a busy road and traffic to get in is not bad. The cashiers are helpful, especially the ones working the self check out. My fab part is the produce section. Everything appears freshly stocked and ripe! I hate seeing moldy, squishy fruit and veggies so this place def passed the great produce test. The isles are neat and organized. There's also a wine in spirits in the back! I docked one star because I have been there when there are long lines and it was pretty painful. But overall I liked this store, thanks mr. manager! read more

Their prices are way higher than Giant giant has more of a selection better produce section, and just a cleaner and brighter atmosphere.

This place is dirty and the rest of the items are expired. This place is not worth the dirt it sits on.