They installed a glass shower door in 2023. It looked nice, but the handle was not tight. I didn't…read morewant to bother them about coming out for such a minor detail. (My fault). Now the handle has come loose. I called and was told it would cost $90 for a service call since it was out of warranty. I explained that it was not correctly installed at first. It would take maybe 5 minutes to fix it, but he said it would cost the service charge of $90 anyway. So much for good customer service.

11/14/2023 completed service on a new rear glass hatch replacement…read more 1. Office staff super friendly 2. Glass Works were about to take care of my car in a timely manner 3. Cost the lowest price after calling different glass companies 4. The techs went beyond the replacement they removed all the broken glass inside my car + cleaned all my windows 5. No long lines for your state inspection stickers Highly recommend Glass Works

I was traveling through and stopped overnight in West Monroe. The next morning I came out of my…read morehotel (Comfort Inn on Constitution) to load my car and I was greeted with a busted window and burglarized vehicle. After making a report with one of West Monroe's finest (he was really a great police officer) I was at a loss where to get the window fixed. It was pouring rain and cold. I AAA and they got me right in. They had me back on the road in just a few hours. They were extremely well priced and very kind and helpful. Most of all my window is good as new. I definitely recommend them.

Called several places and got no where. Called AAA and from the beginning they were courteous,…read moreprofessional and reliable. Got me in and completed. Very satisfied

Port City Glass went above and beyond taking care of Keep it Rolling Car Care in our time of need!…read morePrompt service, great prices, and they sell inspection stickers too! They had my truck in and out in no time so we could get those hurricane supplies back to South Louisiana!

Went in to get a inspection sticker worst customer service ever. I asked for my documents back and…read moreleft. That person would not be working for me, I hope she's the owner. That way she's bringing her own business down. If she's an employee she has to be fired.

While travelng on the interstate, we sustained a good size star in our windshield. Safelite…read moreMonroe, La was able to help. They were very professional and courteous and got us underway in less than an hour.

This has got to be the hands down worst company and staff I have ever heard of in my life. We had…read moreour vehicle burglarized and a window was shattered. Called and made the 1st appointment for repair and we had to wait a week. On the day of the appointment nobody showed up, no call, just nothing. When I called to ask about the appointment they told me "it was cancelled". Made another appointment, they brought out the wrong window. Appointment 3 was a no call no show, appointment 4 they brought a second "wrong window" and appointment 5 was canceled without any notice it communication, or even an explanation. After 5 tries this company is clearly too INCOMPETENT to do anything. Take your business elsewhere.

When I had my windshield repaired, Donald was very professional and courteous. My windshield was…read morereplaced in a timely manner. Very affordable. I highly recommend Glass Doctor. Ask for Donald. I will be using Glass Doctor for all my glass needs.

From the owner: If glass is cracked, fogged, or broken, you shouldn't have to guess who to call. Glass Doctor of…read moreMonroe, LA provides expert glass repair and glass replacement for residential, commercial, and auto needs, including windows, showers, mirrors, storefront glass, and windshields. We focus on safe, clean work and straightforward guidance from start to finish. Proud to serve as a Neighborly company. Contact us to schedule service.

After the nearby satellite was incapable of replacing my window after 5 appointments, I reached out…read moreto ACME and they replaced my window correctly the first time and it was fast! It was a mistake to not come to ACME first, thank you for being professionals!

very poor customer service. Never spoke or ask if they could help. Cracked my…read morewindshield while trying to repair and wanted to charge me 1000 after the worker ruined my windshield. spoke to manager who was very RUDE I WOULD GIVE THIS BUSSINESS NO STAR. ONE IS TOO MANY

Impressive body shop, very clean, professional and friendly. I was absolutely pleased with the…read morevalue, reasonable cost. Quality of workmanship was very good, no complaints, perfect. Nice place nice people. If I ever need a body shop again I'm coming here, no question about it! Great job guys.

From the owner: Redeemed Auto Body provides collision repairs and paintless dent repair services to West Monroe, LA.read more