I am so upset Graybill in San Marcos. Twice I have called to be seen for a very angry UTI. I…read morecalled first thing in the morning and I got a call back at 5:00 p.m. By this time, I would not have been able to make it to urgent care. I was told to go to the ER, but after working in an ER, I don't feel a UTI warrants an ER visit. Not only that, a $100.00 co-pay is too much for a UTI. My doctor knows I have recurring issues like this, I don't understand why she will not call in a prescription. January 1st can't come soon enough so I can go back to Scripps.

To schedule an appointment or to get a refill, we have to go to the office in person. We get here…read moreand a lady tells me they're closed and very rudely slams a paper on the desk and to leave a message and leaves me at the lobby without answering any question I may have. All I need is a prescription refill for my mother who is diabetic and needs her medication since last week... since last week we have been trying to get a refill for her. I understand when the office is busy and their eternal issue with the system however this is not how you treat patients. I didn't catch a name but it was a lady wearing black scrubs, young, Hispanic, on Thursday October 17, 2024 at around 11:45-

My wonderful family MD Dr Michael Stuparich retired before covid. I tried 2 other Kaiser MDs and…read morehad a bad experience with both of them. I went to Dr. Cheng Lin Lee next and am very happy that I did. He Listens, he is Kind, he has effective communication in explaining things, he shows interest in what I have to say, he is respectful of my time and knowledgeable about my health concern issues. I am happy that he is my new family MD and would recommend him highly.

Called for an Urgent Care appt and lucky for me Dr. Cheng Lin Lee was available. He saw me quickly…read moreand very gently examined an extremely hot infected bee sting that showed clear signs of cellulitis. Being assured the stinger was out he listened carefully to past history of idiopathic infection and ordered the proper antibiotic and tetnus shot. I was touched by his kindness and thorough care and ability to ease anxiety. Would love to have Dr. Lee as my permanent Family Doctor.

No pictures because it's a medical facility and I'm not comfortable with it…read more... If you're a scripps patient, this is a great option if you can't get into your doctor soon enough. They handle minor illnesses, injuries and even sports physicals. You can use the 'I'm on my way' checkin option on the scripps app to cut down on the wait time. We ended up going to scripps urgent care because what we needed to be seen for was out of their scope, but everyone we interacted with was very pleasant. 4 stars

I like this place because, so far, we have had a great time with our amazing female doctor, but I…read moredont like that parking costs money after 1 hour. C'mon....this place wouldnt be in business without patients, so stop charging for parking

Thank You to Lab Tech Jesus, made the blood draw so easy. My…read moreveins rarely cooperate however Jesus was such a pro got the blood to flow no problem. Appreciate the professionalism

1 Star -- Extremely Disappointing and Heartless Experience…read more My 90-year-old wheelchair-bound mother, my husband, and I have all been patients of Perlman Clinic. After what happened today, all three of us will be leaving the practice. I had an 11:00 AM appointment for my mother, but the office called and changed it to 10:40 AM, insisting she needed a 40-minute appointment. I explained that we did not need 40 minutes, but they insisted. Getting my 90-year-old mother out of the house is extremely difficult. I drove 30 minutes to pick her up, helped get her into the car, and then drove another 25 minutes to the clinic. Knowing I would be late, I called the office ahead of time to let them know. I arrived approximately 15 minutes late. My mother was still sitting in the car while I went inside to get help transferring her into a wheelchair. I explained the situation, that she was in pain and needed to see a doctor, and pleaded with them to please see her. They refused. What was most upsetting was the complete lack of compassion toward a 90-year-old, wheelchair-bound patient. The staff's response felt cold, dismissive, and aggressive. There was no attempt to accommodate the situation or show understanding of what it took to get my elderly mother to that appointment. My mother had been a patient of the medical practice Perlman took over for approximately 50 years. After decades as a patient, this is how she was treated. This is also not my first frustrating experience. I have personally waited 20-30 minutes beyond my scheduled appointment time at this practice, yet there was no flexibility when an elderly patient arrived 15 minutes late after her appointment had been changed by the office. I have also been disappointed by what I perceive as a lack of continuity and experience among some of the providers I've encountered, as well as frequent referrals to outside specialists rather than having concerns addressed directly. The front-office experience has been particularly disappointing. I have witnessed behavior that I consider unprofessional, including staff chatting about personal matters in the waiting area. Two employees, Gavin and Cezon, were particularly rude and aggressive during today's interaction. Healthcare should involve more than policies and appointment times. It should involve compassion, especially when dealing with elderly and vulnerable patients. Perlman Clinic failed my mother today. After this experience, I no longer have confidence in this practice. All three of us will be finding healthcare elsewhere.

She is thorough and I appreciate that but she is also rude.She told me I'm fat and I'm going to…read moredie.She is very obese herself so how can she so harshly judge me like that!Terrible bedside manner!

What can I say? For anyone that has anxiety about going to the doctor (like me), Dr. Penunuri walks…read morein and exudes a relaxed but trustworthy demeanor. She takes the time..all the time that you need, combined with a proactive and informed approach to treatment. She's what anyone would hope for of a doctor..she actually listens and cares.

Dr Halim and his office staff have absolutely changed my outlook on the healthcare system as a…read morewhole. Dr Halim took my healthcare concerns seriously (even though I am on the younger side) and he made sure I received the proper healthcare I deserved. I've been ignored and pushed aside with all of my previous doctors and providers but Dr Halim was the first MD to take me seriously! I can never fully put into words and express the gratitude I have towards this medical provider. The front office staff is beyond kind and welcoming and I look forward to checking in because they are attentive and quick. Not only do I rave to everyone about Dr Halim's precise, attentive, kind, and understanding care but my fiancé was so impressed from the care I received that he started seeing Dr Halim as well. Thank you so much Dr Halim and the front office staff - the healthcare system needs more individuals/providers like you - the care you provide is invaluable and you are an asset to San Marcos/San Diego area! As always, health truly is wealth and I will forever extended thank you's to Dr Halim and his team -Meghan

I'm going through some serious health issues between my back and kidney stones. My life is not the…read moresame as I'm dealing with constant pain, and yet my doctor can't seem to find the time to see me. The PA is not supposed to be my primary care physician--Dr. Halim is. She is not personally familiar with my medical history or my previous conversations with him. Dr. Halim initially diagnosed my back issues as a muscle tear. He ordered an X-ray, but when I came in to review the results, I was assigned to his PA, whose diagnosis was different. They ordered a CT scan, and when I returned to review that, I was yet again assigned to the PA. Then they ordered an MRI. I had the MRI done on a Friday. After another weekend of dealing with the pain, I called Monday to make an appointment to review the MRI. I thought I was being completely reasonable in requesting to see my actual doctor this time. I hadn't been able to talk to or see him since the X-ray or CT scan, and I wanted to discuss the results of all three tests with him. This is a big deal--not only the three large kidney stones, but also the other unrelated pain I've been experiencing. It has been horrible. When I called, I specifically told the receptionist that I needed to see Dr. Halim rather than his PA. I was told, "I can't guarantee that you will see him." I explained that I was in a lot of pain and had been jumping through all these hoops and taking all these tests without ever being able to see my doctor. The receptionist put me on hold for several minutes, apparently to speak with Dr. Halim. She came back and told me, "Yes, Dr. Halim will see you Friday at 10 AM." I made the appointment and double-confirmed before ending the call: "So, you're telling me that if I come in Friday at 10, I will for certain be able to see my doctor this time?" She said yes. I showed up Friday morning. The front desk confirmed that I had a 10 o'clock appointment with Dr. Halim. The other staff member brought me back, checked my blood pressure and told me, "Doctor Halim will be right in." He never came in. I never got to review my X-ray, CT scan or MRI with him. Having Dr. Halim as my physician, I would have thought it was a good thing to have a doctor with decades of experience. He had sold me on how knowledgeable he was about back issues, especially since he has had three back surgeries himself. But what good does all that experience and knowledge do for me when I can never get to see or speak with him? I had waited four days for that Friday 10 AM appointment after my MRI results came back. This appointment was extremely inconvenient because I'm also my mom's caregiver. She can't drive, and she had her own specialist appointment that Friday morning that she had been waiting a month for. I couldn't take her because I needed to see Dr. Halim during the only appointment he had available for me that week. My sister had to take time off work to take my mom to her specialist so I could make it to Dr. Halim's appointment. I rearranged all of that because I was specifically promised I would finally get to see my doctor. Instead, I showed up and was blown off yet again. I can't imagine what else it could be other than Dr. Halim simply being stretched too thin and too busy with too many patients. It can't be something personal. I've been a good patient and have always been on time and friendly with him and his staff. They laugh at my silly jokes, and I've even brought bags of candy for the doctor and staff to show my appreciation. Everything had been great--right up until I was promised four times (twice on the phone and twice in person) that I would see my doctor, and it didn't happen. This isn't just about my schedule. I'm dealing with daily pain, and my family had to rearrange their schedules so I could make that specific Friday 10 AM appointment. After waiting a week for the MRI, I was desperate to get the results and discuss the X-ray, CT scan and MRI with Dr. Halim. It would have been worth my sister taking time off work to take my mom to her appointment if it finally meant I could see my doctor and review everything. Instead, I felt like a real sucker for rearranging everything after being promised I could see my doctor that day. It was never like this before. Dr. Halim must be too busy, with a backlog of patients and a poorly organized schedule, to see me after three consecutive appointments. But if he wasn't going to be available, I think the common courtesy would have been to call me and reschedule. I was PROMISED that if I rearranged my schedule for a third appointment, four days out, I would get to see my doctor. I was given one timeslot the entire week--Friday at 10 AM--to finally get to see my doctor. And even after PROMISED I would finally get to see my doctor, nope, no explanation, no apology, no doctor,

My experience with Dr. Czvik while caring for my mom is, he was dismissive , impatient, distracted,…read moreand lacked empathy. He continuously ignored my mom's concerns with pain and other ailments expressing she needs to eat better and exercise more! She passed away from undiagnosed Stage 4 cancer while under his care. Not his fault, but we may have know more if he would have listened to her. Find a doctor that cares, really listens, and doesn't offer excuses for his unhelpful staff or places blame on patients. Zero Stars if I could select that option!

I have been a patient for 2 years now and am very happy with both the level of care and the fact…read morethat Dr C is open to homeopathic options for my best health. He listens to me and understands my distrust of allopathic chemical medicines, my wish to be my healthiest self through good food, healthy supplements and exercise, and I appreciate his suggestions and his respect for my health choices. I feel that, in light of the recent healthcare changes in this country to bring our standards to the level of European countries proven to be far healthier than we Americans are, he will continue to educate himself about alternatives to allopathic drugs and updated treatments and cures as they become available. Dr C is honest and open and his staff is competent and friendly. I love how his private office is open to his waiting area and how he treats his staff like family. I am fortunate to have found an independent doctor who does not answer to a corporate mandate and someone who works with me, not tells me what to do. I would recommend 100%.

They were very helpful!…read more I was able to get my x-ray and exit pretty quickly. I have to question if some of these hyper-negative comments aren't coming from competitor sabotage. I'm glad I gave CARBON a chance in the middle of a crisis. The came through!

Be prepared to wait an hour before you're seen. Took an hour and a half to get a rapid strep test…read more Got up-sold an additional test that we found out after agreeing to - will take 4 days to receive results. And DON'T drink the water. It's full of algae. Mentioned it to the lady and she said "I wash it every day". No, no you don't. Ironically there was no urgency to clean it after I mentioned it. Even with other patients arriving. Absolutely disgusting. Update: The additional test we paid for came back as "No bacterial transport swab received". Now we have to go somewhere else for testing. This place is a joke.

Dr Madden, is kind and always takes time to listen to any concerns you have regarding your health…read more Her staff is also top notch in helping assist you with referral appointments and marking sure you receive the care you need.

Dr. Madden has been my doctor for about 15 years and she has helped me so much! She is smart,…read morefunny, approachable, and great at getting to the core of what the issue is!

One of the few places that accept my insurance. Helped me out sorting out quickcare/urgent care…read moreneeds. Excellent staff and quality of care for my injury needs at the time. Schedule is quite a bit of time out for primary so do plan in advance.

I scheduled a telehealth appointment after dealing with severe back pain and limited mobility for 3…read moreweeks, specifically to request an MRI referral. My original appointment was cancelled just 2 hours before the scheduled time because the doctor called in sick, and had to be rescheduled later in the week. During the rescheduled visit, Jose Ramirez called me about 20 minutes late. From the start of the call, I was repeatedly interrupted while trying to explain my symptoms. He acknowledged and apologized once, but the interruptions continued, making it difficult to communicate clearly or feel heard. I had already been evaluated by a physical therapist who recommended an MRI. After hearing my situation, Jose Ramirez agreed that an MRI would be a logical next step, but still refused to place the referral, stating it was "premature" and needed to be "documented through the hospital." He instead recommended anti-inflammatories and an X-ray. I asked directly whether an X-ray would show discs or nerve involvement, and he responded, "Absolutely not." After 3 weeks of significant pain and functional limitation, this felt like an unnecessary delay in care and a lack of clear clinical direction. The appointment felt rushed, difficult to navigate, and did not lead to any actionable next steps or resolution. Jose Ramirez was articulate and well polished like a good actor, but ultimately unprofessional and terribly unhelpful. At no point did I feel like my situation was being taken seriously or that I was receiving medical "care." Overall, this was a very, very frustrating and disappointing experience. I requested a different provider to move forward with and am actively looking to switch providers, entirely.