I wish I could give a 10 on a 5 scale. When we were having issues with our rental car and their…read moreservice for a broken down car on the turnpike, Larry went above and beyond to help get us going again.

Let's start with calling for a servic. They handle it with a price that was quoted and that's all I…read morepayed. They very professional and it was a pleasant service. Let me just say you need a towing call Blackbird Transport and recover, McAlester OK. The quality of the service was impeccable. The value was right in line with the work. They quoted a price and was charged that amount. Call Blackbird transport and recover. You will not be disappointed what so eve.

Wonderful people all the way around! Would definitely recommend to anyone in the area!read more

Absolutely appalling service from start to finish…read more Called this morning at 8:30 AM for a tow out of the snow. I spoke with a polite lady who assured me they could help. She instructed me to text a Google Maps pin of my location and said they'd get to me as soon as possible. She added that if they didn't arrive, I should call back. Sounds straightforward, right? WRONG. Fast forward to 2:00 PM--six hours later--I call back, only to be met with the rudest, most unprofessional excuse for customer service I've ever encountered. The woman I spoke with was outright hostile, clearly had no idea who I was, and seemed annoyed that I dared call. After explaining my situation, she smugly informed me, "I'm only doing semis today," as though I should've been psychic and known this. When I asked who I'd spoken to earlier--someone who apparently gave me completely false information--she dismissed me with a snide, "Whatever dude, call somewhere else," and hung up on me. This company is a joke. Not only did they waste half my day with false promises, but their staff is rude, uncoordinated, and blatantly unprofessional. If you want to experience frustration, condescension, and the worst customer service imaginable, give them a call. Otherwise, save yourself the headache and call literally anyone else.

These guys are FANTASTIC!!! Robert was very helpful when he called promptly after my request for…read morehelp. He was able to give me accurate eta for his driver to get to me, and asked questions so they would be able to better assist me when they did get there. When James arrived [sooner than expected] he was able to get me running WITHOUT having to tow me to a strange mechanic. Above and beyond. This is how SERVICE should be. Thank you SO MUCH for helping me out! It's never fun to be broke down, but to have this happen away from home is so much worse. This was such a blessing, I am very happy this company got my call.

Friendly. Very helpful. Timely. Offered to file for me with AAA which saved me the cost of towing.read more

Excellent and knowledgeable service. Excellent customer service. Bryan and Landen are great!!read more

While on a drive to our vacation destination, we got a tank of bad gasoline. Fortunately, Ragan…read moreAuto was only a few blocks away from the gas station. Matt and the team immediately worked us in on a Friday afternoon. They diagnosed the problem and completed the repairs by closing time. With a two-year-old and an infant, we were in a bind. Matt and the Ragan team could not have been more helpful. If I lived in the area, I would certainly use Ragan for my auto repair needs. Outstanding service and customer care.

Not only did this gentlemen stay available/ open to fix my tire after I had been stranded on the…read moreside of the road at night waiting for the tow truck for 3 hours but he also offered to patch my existing tire when all other tire shops couldn't or wouldn't instead of selling me a tire. This business is ran honestly and offers excellent, affordable service. He also had cute cats to entertain me while waiting.

These guys were willing to work on my Mitsubishi when no one else would even look at it. Courteous…read morestaff and they got to it as quick as they could. The service was reasonably priced. My car is up and running thanks to this business. I highly recommend this shop.

I had a great experience with them. I brought in my Road King and had some electrical trouble and…read moreit was very rapidly fixed and at a very reasonable rate. Whe nyour on the road, 1500 miles from home, you're stuck with whatever is available, I had a bad experience with another shop and brought my bike here and it was night and day. I am very happy with their work and will return if I'm back out this way.

Took my grandmas money and did not fix what she went there for or anything for that matter. Then…read morethey blamed her that they didnt fix anything. Guess they thought she worked there. Would not recommend.

Big Johns saved me big time when my elderly mom and I were driving home from a last-minute trip to…read moresee my Aunt in Missouri, who had been given only 2 days to live. My car overheated, and someone recommended them; when I called them in desperation, they said, "If you can get it here, we can try to help." They got right on it, and it worked like a charm. I'm so grateful, and the pricing was very reasonable. If I lived in OK, I would go to them for everything!! Appreciate all so much. Oh...bonus points for them bringing out a special chair for my mom to sit in because she is 80 and she is a princess (just ask her!)