Came in with 3 old phones (that didn't work: had shattered screens) and my current one, which had a…read moredark spot forming in the corner along with issues registering touch. Justin was the associate that helped me and he was hands down one of the best people I've interacted with in any transaction. He was extremely knowledgable about electronics repair, worked very quickly and precisely, all while being friendly and explaining what he was doing the whole time. If I could leave 6/5 stars I would, highly recommend. Thanks again Justin!

Terribly rude. I came in to find out how much would it cost to replace the back glass screen of my…read moreIphone. The guy behind the counter said that it was not in stock and I asked if could give me an idea of the usual cost? He claimed that he could not give me. I asked when did he expect to have in, he answered he did not know. Than I asked, how about if I leave my phone number you call me when you have it in? He replied "nope not gonna do that" OK , I asked for his name and the store number he refused to give the number or name by telling me to google the store. As I was I'm leaving the store I saw a table with individual packaged wipes so I grabbed one, he yelled; " put that back You should have grabbed it when you came in " talk about customer service skills

Cool lady helped me. I went in early while the mall was most not open yet and felt bad, as she was…read morestill opening the kiosk and setting up. she was happy to help and it was quick and cheaper than I expected. Same price as the deductible to get it fixed through insurance provided by Verizon. Not to mention it only took 30 minutes. I'd recommend checking this place out first.

Super knowledgeable young ladies that fixed our phones quickly and with great customer service!read more

Owner operated, an excellent and well-run small business. Fixed my work laptop screen in under 48…read morehours..overnighted the part so I could meet my deadline. I will use Aria and his team again. Thank you!

Quick turnaround and called me regarding an issue with my iPad. Was up front and honest about the…read morerepairs. Will use again!

Man of his word, best to work with. He did everything he said he would do and kept his word next…read moreday and following week.

Bought a iphone pro max 15 for $600. Told phone was unlocked and clean. Went to transfer from my…read moreold phone to it. Had a carrier lock on it from Verizon. Previous owner sold it without paying full bill! Can't use it. In limbo. Parkway phones said only credit back in store--'no money back! Beware! Check with previous carrier on phone to be sure it really is clean before buying! Don't get scammed! This might not be the only one.

Have used Protek on multiple occasions and would highly recommend. Excellent service. I will…read moredefinitely use again

Very fast and affordable. Excellent service. Have used them a number of times in the past few years.read more

The service was performed with professional expertise. My phone arrived as promised with all…read moreaccessaries.

It is too expensive. Easily the highest cost of all the sites I surveyed. The customer service was…read morenot helpful.

Fast and friendly service at a very affordable price! I highly recommend this business.read more

They repaired my iPad Pro, saving me from spending upwards of $1300. I highly recommend this…read morebusiness for personal electronic devices.

The owner was extremely kind, helpful and very patient. Im very grateful. My phone was fixed and…read moreprice was very reasonable.

Customer service was great and patient!!! I'm definitly coming back, they were great nicar and…read morerespectful

For service quoted me $125 to fix front screen after 3 or 4 days ago I just had it fixed for 185…read morebut told me it's going to cut me a deal since I just brought it in for $68 come to find out he charged me $162 even though he only quoted $125 just to fix the screen so I don't so I guess I'm out $100

BEING AWESOME IN LIFE AFFECTS MORE PEOPLE THAN YOU KNOW, Episode #060492…read more Around three weeks ago I smashed the screen of my Galaxy S9+ into a corner of a cabinet in my attempt to catch the device as it slipped out of my hand and headed to the floor. The device's protective case does little to protect the screen from blunt force trauma when the screen itself receives a rather significant direct pinpoint impact with the corner of hard object. The device probably would have been fine if I had just let it hit the floor, but my wanna be ninja reflexes tried to stop it's decent and caused more damage in the save. needless to say, I failed my reflex save. The phone is two years old but it still serves me well and most likely last a few more years. Instead of getting a new phone, which I would have to pay for the cracked screen anyway, I chose to just get this one fixed. Stacy, and several folks we know, have had much success with a local place called the Cell Phone Doctor. (I recommend booking an appointment. They are quite busy. You can book an appointment through their Facebook page. They respond within a couple of hours) I booked my appointment as Fritz Ling. When I paid my bill I provided my full name. Upon hearing the name the owner stopped what he was doing, looked at me with a slightly tilted head, and asked, "Do you know Samantha Fotovich?" I smiled, then responded, "Just a little bit. She's my oldest niece of all five of my favorite nieces. Matter of fact, just this last November my Wife and I officiated her wedding as we made her and Austin promise to be exceptional to each other forever and be best friends for life." "She teaches my son, Rami. You tell her I said Hi and that Rami misses her very much." He then directed his attention towards the cashier and said, "Go ahead and give him the 10% family discount." P.S. The establishment REGULARLY wiped down the door, the door handle, credit card machine, and anything else which came in contact with human touch. I felt extremely safe waiting for my device to be repaired while reading me some Chuck Gannon.)