David and Joey seem to have little business experience. The work they did was good but after receiving the quote and approving it, they increased the price because the cost of mulch increased. They later tried to increase the price again because there were more leaves and twigs than they expected. I refused. But the most troubling thing was in the quote for cleanup work, they gave me a price for biweekly mowing. At the first two week point, their mower was in the shop. By the time they were able to mow, 4 weeks had passed and the grass was over 12" tall. The job could only be described as poor. Then, at the next biweekly time, I received a text that they decided to not do mowing, they only want to do landscaping. If they wanted to do that, it would have been nice to get the notice at the last mowing and not 2 weeks later. Their work is okay, they just need to learn the concept of under promising and over delivering instead of the other way around. read more
