Menards is a great store. Their more "advanced DIYer/contractor" oriented in that they just sell…read moreyou stuff, and they sell it cheap. While Home Depot is oriented more toward novice DIYers who need more advice, informational classes, etc... That all comes at a cost - higher prices. For most things, I know what I'm looking for. Occasionally, I'll have a question about something, which the employees can usually answer. However, the Home Depot folks are usually more knowledgeable, as it's almost a requirement that they have construction experience. This particular location is getting old, and the store is moving this summer to a new location between 65th and 75th ST, NW.

This place can be very overwhelming and a little confusing if you have never been to one before…read more To sum it up they have a little bit of everything! You'll see hardware next to cleaning supplies next to candy. You can buy things for your home office or for your outdoor patio. I hear that they have specific parts and hardware that other major home improvements store in the area don't carry and I believe it. The only problem is trying to find it! This store is huge and not well labeled, if you need to find something specific your best bet would be to ask one of the employees. I also different find a huge price difference here, in fact some things were more expensive compared to similar stores. But I'm sure those who shop here frequently know what items are better to get here. Also, in case you are in need of a lot of lumber for your projects this place seems like it maybe a good option. There is a completely separate area in the back of the store to pick up ordered lumber. It seemed very well organized and was heavily used.

This location is your typical Home Depot. Very well kept up and the employees are knowledgeable…read moreand helpful. Home Depot is a great store, but Menards generally has lower prices on everything, as well as a bigger selection of hardware type stuff. (Thus I usually go to Menards first.

Bought appliance package $4000 with a dishwasher that had a faulty part out of the box. it was…read moredelivered on a Friday and the plumber came the following Wednesday. He discovered the problem. Because it was 48 hours after delivery, we had to work with the manufacturer to get it fixed through a 3rd party. Home Depot's customer service is horrible. will never shop at Home Depot again.

I love the owners this is a family owned business for over 100 years. Of all people I should know I…read moream the future arris of this store. I think they have everything you need and more! Bring the whole family! There is something for the kids to do and mom to look at AND dad too! This store has hospitality GREAT service and family owned this is a WONDERFUL store with 5 store fronts of wonderful long lasting items!

This is a great little hardware store on Broadway and 14th. They have a good selection of both…read moreindoor hardware items and power equipment as well as many outdoor landscaping items (mulch, etc). The staff are very friendly.

always great customer service. Large selection in every department . You may pay a premium however.read more

Absolutely love this store. I have been able to find everything that I need 98% of the time. Very…read moreclean store. The staff is always cheerful, smiles and helpful. When I come in, I'm often approached and asked if there is anything they can help me find. The employees offer great advice when i ask. Great quality merchandise. The Garden Center offers a wide variety of flowers, shrubs and trees. I always look forward to spring when it opens up and i can once again browse the gift shop. Stress free shopping all around. Oh, AND... the popcorn is a huge plus. ~ Thank you !!!!

No stars. Exceptionally poor customer service. Will never purchase or rent there again.read more

Customer service is VERY great. The second we stepped in, the employee knew exactly what isle the…read moreproduct we needed was in.

If we had another place to rent a Roto-Rooter If pay double To rent it. The older man Russ is very…read morerude and talks to you like you're an idiot. He talked to the other employees rudely about us like we weren't even there. My husband complained to another employee about him and she didn't really say anything and come to find out from their web page she is a co owner. They people in the community here have said that he's rude to them also. It sucks that it's the only place to rent big equipment from here in Charles city.

Just purchased a new stove here today, very smooth transaction, can't wait til it comes in. They…read morehave a good selection to choose from.

We would have given zero rating if we were able to…read more This is review is not directed at the brick and mortar Lowes in Rochester mn. But I cannot find any other forum to leave a review regarding a online purchase thru the Lowes website. My husband purchased a husqvarna chain saw and a gallon of husqvarna gas for the saw. We picked up the gas at the Lowe's in Rochester without a problem. The chainsaw itself was getting delivered. After several delays we noticed the chainsaw was getting delivered to our other house on the west coast. We contacted FedEx and they advised that they could change the delivery address with out any problems, but the vendor/seller would have to contact them directly. We called Lowes, spoke with an associate who advised that changing the address would not be a problem. We were placed on hold twice for several minutes, the associate advised that they were contacting FedEx. We had a three way call with FedEx and we thought that the Lowes associate had confirmed the change of address with FedEx, we all spoke for several seconds and the Lowes associate disconnected basically saying everything had been handled. We continued speaking with the FedEx representative and were informed that Lowes did actually not change the delivery address, they had basically just connected us with FedEx customer service, but they could not help because Lowes needed to actually do the address change not us. We hung up and called Lowes back. We spoke with a different associate and he advised that there should be no problem changing the delivery address. We gave him all the updated info and were put on hold for several minutes. When he returned he advised that they (Lowes) would not be able to change the delivery address, even though they advised that they could multiple times. We continued speaking with the associate, advising him FedEx said they could change the delivery address with out any issues. He stated again that they would be unable to change the delivery address. We to say the least, we were throughly confused, Lowes associates stated multiple times changing the adress would not be a problem, then basically they stated they couldn't. To further muddy the waters the associate advised us on multiple times towards the end of the conversation to contact our credit card company to refute the charges. During the conversation with the first associate, we advised that we would pay any fees regarding the change of adresss if we needed to. He advised that there should no additional fees. We find it very sad, the price on the chainsaw was very good, but actually getting it is another story. We will have the saw delivered and then we will have to reship it, to the correct address. Us dealing with Lowes will not happen again. Guess it's time to go to the Home Depot.