Mat was extremely helpful and kind. Even though the store was very busy, he made sure to…read morecommunicate with everyone and let them know he'd be with them as soon as he could. He handled everything with a positive attitude and never seemed flustered. He even helped me custom build a chain so I could hang my neon sign for my new nail and tooth gem studio just around the corner. I really appreciated his excellent customer service and would definitely recommend Pacific Grove Hardware!

I am a small business owner repairing and refinishing fine furniture and antiques…read more When I am in need of hardware this is the place I go to. Bill and his team are very knowledgeable and helpful. The whole team will go out of their way to ensure I have received the appropriate help. I really like the General Store vibe they provide. Who said old town hospitality is dead. Thank you Micheal C. Cameron Home.

Excellent knowledgeable people with great displays of many hardware brands. Very easy to work with.read more

Josh was incredibly helpful and informative in all aspects of the beautiful products Hardware…read moreConcepts carries. He showed all the choices I could make, and what each would cost. He has earned my business and I look forward to placing my order very soon!

I wanted to give a local business a chance rather than going to Home Depot. I wanted to build a…read morebookcase. The guy at Hayward told me this was the wrong place for that kind of lumber. They just have Douglas Fir. And not in sizes suitable for bookcases. He said I would have to look downtown for hardwood. Seems a bit odd for a place with "Lumber" in their name to only sell one kind of wood? And it turned out that Channel City Hardware a few blocks away in Goleta does indeed sell a variety of lumber suitable for bookcases. Maybe this place treats you OK if you are a major construction company. But they clearly are not interested in locals who are trying to do their own projects.

You lied to my face Michelle. Know i know why my last two contractors refused to use your company,…read moredispite the proximity to my pebble beach home.

The entire process and experience working with Grant has been smooth and easy. We had a lot of…read morewindows to be replaced, Grant came to visit twice to make sure the sizing would be consistent. He also helped on communication & providing the quotes on several different options that eventually fitted into our needs. I would recommend Grant to anyone who's looking for easing the process & benchmarking various window options! Grant also followed up closely with me and helped me out throughout the permit application! We ended up postponing the installation for my own reason so I cannot verify the quality of the windows/product itself.

Can we give negative stars? We give one star only because Yelp requires that in order to post a…read morereview. Dealing with The Benchmark and Doc Henry was without a doubt the worst experience of our entire remodel. The window manufacturer, Reynears, was equally disastrous. Doc did not know his product at all, and our entire window system had to be re-engineered and re-installed. The Benchmark and Reynears led us on, stone-walled, and eventually refused to respond to our inquiries. Two years down the road, while we lived with defective windows and doors that could not be properly opened or closed, replacement hardware (aesthetically not at all what we had ordered) finally arrived. We still have pieces missing, and Doc has gone AWOL. If we had had the energy to take The Benchmark to court, we would have. Not only did we live in a house that could not be secured, the untold stress inflicted on us was unforgivable. As Eugene L said, remodeling is hard enough already. Spare yourself, and find a window and door company that has scruples and actually cares about the quality of its product and honest customer service.

My wife and I shopped at several local shops and big box stores, but when we walked in here we knew…read morewe found the right spot. Carrie and Jillian were very helpful and flexible with design changes. We are very happy with our choice.

From the owner: Cabinets, countertop surfaces, backsplash and flooring tile, cabinet knobs, pulls and hardware,…read morevanities, islands, pantries and more! Not only suitable for kitchens and baths, visit us for your library, bar, garage, bedroom, airplane hangar project...you name it!

Highly recommend!!! I had such a great experience with Monterey Computer Repair and iPhone and I…read moream profoundly grateful for everything Matt did to help me! My laptop had a Trojan virus, and after trying to fix it myself using advice from an AI resource, I ended up making things worse. Matt did an amazing job getting everything back up and running! He was able to recover my data, reinstall Windows, and get my laptop working again much faster than I expected. Best of all, he was incredibly kind and never made me feel foolish for trying to fix it myself. Matt is professional, knowledgeable, and genuinely dedicated to solving the problem. He takes pride in his work, has a positive attitude and explains the problem and solution in detail. I absolutely recommend him to anyone needing computer repairs!

I want to express my sincere appreciation to Matthew for his exceptional service in evaluating my…read morewater-damaged MacBook Air. As a student on a tight budget, I truly appreciated his empathy, transparency, and fair assessment. Matthew took the time to explain the issue thoroughly, giving me a much clearer understanding of my device and options. I highly recommend this business for their expertise and customer-first approach, and I will definitely return for any future tech needs!

Would recommend Riverside Lightning…read more We were in the midst of a remodel. Recessed lighting in the family room, downstairs and upstairs hallways were paramount. Riverside Lighting was a logical choice. Turns out they were more than the logical choice they were the BEST choice. The products were great...but the customer care and service....the willingness to work with us to get it right was exceptional. Kudos to Brian for his patience and being committed to helping a customer obtain the best results! Thanks to Dan for the prompt email follow-ups and Larry for insight on switches. We'll be back...

My mother and I have been searching all over Santa Cruz for 2 matching lampshades. Today we not…read moreonly found. We purchased. Since we love to support local and shop local. This was a perfect match. The company that makes the shades is in Freedom CA. 95019. We couldn't get more local than that. Thanks.

These guys have it goin on - this shop is "smokin'" lol…read moreAwesome selection of beautiful bong and pipe artwork and atr all price points , plus a wide range of tobacco alternative supplies and everything you would want in an alternative med accessories store. Plus my life was saved by vaping and these guys are knowledgeable, professional and can take care of whatever you need! Nor Cal has all of the top brands and devices at great prices ! Love their knowledge and their helpfulness. Thanks to them I also feel much better.  free from the deadly tobacco giants, and fully equipped with all the very best "bud gear" lol They sure do know how to take care of their customers!!!

Multiple glass pieces and rigs, came in looking for bear quartz products and they gave me a good…read moredeal on the glass piece. Update : wasn't able to even use it before it broke, they offered an exchange when I informed them it was cracked but haven't gone back