I posted a review last year 04/27/25 with five stars and returned May 1st 2026. It was just before…read moreclosing and I got lost again. I did not see the technical staff from last year nor the office staff. I am please to say my comment from last year is still true today. The staff was all welcoming and made me feel at ease and relaxed. The tagging was quick and inexpensive. I will be back again next year. C. Weeden Washington, D.C.

Got tuned into the need to check my fire extinguishers after lately seeing so many deaths and…read moredestruction by house fires in the news. Without an education about inspection or servicing my extinguishers, I just assumed the units would work when needed and I would know instinctively how to use them. So, 'attending to my home's extinguishers' never made it to my to-do list. After getting a brief education on youTube, I learned how critical fire extinguishers are to home safety. Since Fire Departments are so enthusiastic about smoke, carbon dioxide, and radon detectors, I was disappointed to learn that not only do they not execute recharging and inspections but the service rep had no referrals. Recommendations to homeowners regarding fire extinguisher protocols, inspection, and usage should rate the same attention as their smoke detector promotions. Workshops on when and how to use fire extinguishers should be standard in our schools, hospitals, airports, businesses, home owner insurer inspections, etc as well as part of our Fire Departments' community education programming, locally and nationwide. Think about the potential exposures to fire during and after impacts on structures by extreme weather events. Moreover, so many vehicles have recalls with warnings of spontaneous combustion while driving and/or when garaged. Even airplanes, electric vehicles, and electronic devices have increased instances of battery fires and explosions. Domestic airlines just established a mandate that all battery packs and battery-driven devices be displayed and NOT packed in cargo OR in overhead cabin luggage due to recent fires. Nonetheless, my online search turned up F&M FIRE PROTECTION with a five star rating for inspection and recharging fire extinguishers, among other services. This company should be on the Fire Department's resource list for local fire extinguisher services. Though I figured my units were too old to recharge, rather than default to an online purchase, my choice to visit in person was the right move. This location is a great value if you are in the market for fire extinguishers, inspection, and/or recharging. After shopping by browser, I found per unit rates to be same as online with the added value of receiving a full understanding of related data points you may not have considered. Though the building is tucked away in an industrial park, GPS can get you there without a hitch. Worth the side trip to be struck by the high-spirited, personable attention you get, delivered by a light-hearted team with a gallery of antiques on display.

After having the for Marshall conduct an inspection I was able to get this company to come out, the…read moresame day I called. Fast and reliable company. Would recommend fire extinguisher service and replacement if needed.

First Class Chimney Services just cleaned my chimney and they did a great job! They were prompt (3…read moreminutes early!), clean (not a trace left behind!), fast, and very professional. The lead technician, Tony, was courteous and excellent to work with. Originally my appointment was scheduled for a very rainy day last week, and they did a great job at rescheduling me before Thanksgiving as I had hoped. Overall, top-notch service! I highly recommend them.

Wow I have mixed feelings about First Class Chimney. Let me start off by saying. We rented a…read moretownhouse and used them as a final move out Chimney cleaning and inspection. They arrived on March 17th. They charged us $180.00 for the service. When the tech arrived he cleaned the fireplace and he broke one of the glass doors with his equipment. He said he would replace them at the warehouse within 3 days. I told him we had to turn in keys by the 31st. He promised to have the doors back in 3 days max. Ok I gave them the whole week. No word from him or his manager Josh. Ok so now we are 10 days out and no response and I called Josh and explained that if we are charged for the doors during our walk thru I will be taking this to small claims court. It wasn't then that I was told the doors were available for replacement. Really so you had the doors but didn't intend on replacing something your tech broke until I called again. If you break something it's your job to replace it. Simple as that. If this company had been straight up with me. I probably would have used them for our new house we bought that also has a fireplace. Now I can't trust their services. We'll Josh eventually made sure he replaced the fireplace glass doors two days before the final walk thru so I'm thankful for that. Overall 2.5 stars. Since they finally replaced the doors.

I had a really great experience with Mike & Ray--they definitely mastered my disaster! I highly…read morerecommend this company! Mike took the time to listen to my issue, gave me great advice, and offered several options to help find the right solution. He and Ray arrived right on time and did an amazing job in my bathroom. Mike is such a humble, professional, and knowledgeable person, and you can tell that he genuinely cares about doing a great job for his customers. The work was done with care and attention to detail, and I'm very pleased with the results. If you're looking for a reliable, honest, professional, and skilled team, definitely give "Masters of Disaster" a call. You won't be disappointed!

It started off well enough -- Mike and team followed the protocol provided by the independent…read moreenvironmental inspector for mold remediation to the T. They were extremely responsive to requests for adjusted formatting of invoices and scopes of work to ensure that they matched the independent environmental inspector report and therefore would be more likely to be reimbursed by insurance. With that in mind I felt that they were worth the 30-40% premium they were charging compared to other mold remediation contractors who insisted on charging a fixed price for "standard" mold remediation following exactly their company's preferred modus operandi, and whatever the environmental inspector's report said to the other companies was irrelevant to the other companies. Other companies wanted a fixed revenue for a formulaic / non-customer-specialized service -- MOD tailored their service to their specific customer's requirements. I was very grateful for that. Initially another source of comfort I had with their price premium was the clause in their contract that said that any changes to the scope of work (i.e. anything that would increase the cost) would be sent to the customer in writing (i.e. email or snail mail) and only would be done with the customer's approval in writing (i.e. signature / contract modification). But when I was scheduling the post-remediation inspection with environmental inspector with the owner again, and included some recommendations the person from the inspector company said verbally to me as part of the text message, MOD took actions based on those recommendations that incurred costs to MOD and then sent me an invoice for the full price of those actions. So none of the promised communication and transparency about work orders and price increases that was one of the reasons for selecting the company panned out in the end. The owner explained that he was disorganized and misunderstood his own contract and couldn't keep up with the paperwork and wanted to be proactive by doing the extra work. But the extra work won't be covered by insurance, i.e. I have 0% chance of reimbursement, and it wasn't even something I asked for, just the owner's interpretation of the secondhand description of the environmental inspector's recommendations, not to mention not included in the original contract. The owner negotiated the price for the additional work down a lot from what it apparently cost the company, and I can appreciate that, but the proper procedure was to notify me of a change request in writing, and to refuse to do any additional work, especially work that costs money to the company, without the customer's signature. As the customer, it's not my responsibility (nor even my ability) to manage MOD's business for them and ensure that they maintain positive revenue and only tkae on requests that are reasonable, etc. That's the company's job. So although they did a good job with the mold remediation, because they followed the inspector report's instructions to a T, they also did unwanted additional work. I wouldn't trust the company with any projects that are substantially more complicated or where the scope of work would need to be repeatedly renegotiated -- most people don't have infinite pockets, and you don't want to end up spending thousands or even tens of thousands of extra dollars for work that you didn't want completed or even request in the first place. Maybe this concern won't be an issue as the business grows and matures and develops more documentation and front office and contractual discipline -- I don't know -- but buyer beware regardless.

I loved that they showed up with masks and they were very punctual…read more The team did a really good job at my friend house and now we enjoy a place comfortable and highly illuminated

Had them do a total repair job on our chimney system - ended up being three new fireplace flues…read moreplus one for venting the gas water heater. They did a great job and the price was reasonable compared to the other quotes. A year after the repairs, one of the cables snapped. They came out and fixed it immediately, without charge. Hopefully never have to do this again, but would hire Victorian again if I had to.

I received five star treatment from start to finish. Called Joe on a Friday of a holiday weekend,…read moregot an estimate on Tuesday and the work was done on Thursday. It could have been done on Wednesday, but it rained all day. The pricing was so fair that I didn't even need to negotiate. I had not looked into chimney repair before, but a bird entering your house like it's Santa will make you consider installing a chimney cap. Joe explained chimney caps to me like I was five years old, in the most respectful way. He explained how the chimney would need two caps because usually the furnace vents through the chimney. He explained how to check for myself in the basement. He was right. He also explained the chimney crown and that it needed to be replaced. I wondered how he could know that since no one climbed to the chimney during the estimate. I asked for pictures before the work started. The crown had cracks but served the house well for 80 years. He was right again. His team showed up, explained the scope of work, gently moved our plants out of the way, and got to work. We also had several bricks that needed to be replaced. That required the team to remove the broken brick, spread mortar, and install new bricks. They match the house well. I napped in front of the fireplace while they worked. I could only hear light tapping from the brick removal process. They sent photos while the work was in progress. Great photos that I will share with you below. Joe and his team exceeded my expectations. The hardest part of getting the chimney repaired was submitting payment - because no one asked for money upfront. 10/10 I would recommend Victorian Chimney Services for your chimney upkeep needs.

I have been a customer for years and recommend them wholeheartedly They even have parking which is…read morevery nice as they are in Olde Towne Alexandria.

UPDATE: 1/21/21 -- Earlier this week FedEx left an oblong carton on my stoop. Gloriosity! It was…read morethe Kidde replacement extinguisher from the recall! If Mr. Sutton at Scotty's hadn't informed me of the co.'s recall, I'd have been out $40 out-of-pocket to replace it. And it was a better unit, too. I received the Pro5 TCM-8 rated 3-A:40-B:C with a metal head for future recharges. Mr. Sutton, tell your boss you rate a bonus, raise and promotion! For you yelpers looking to replace, check if your extinguisher qualifies first: https://www.kidde.com/home-safety/en/us/support/product-alerts/recall-kidde-fire-extinguisher/. Hats off to vendor Kidde for continuing its recall (don't know if it's statutory, though).

A true professional, excellent workmanship, extremely punctual and honest-- all are words that I…read morewould use to describe Moris Gomez and his team at Exterior Remodeling. Recently, we purchased our home, that had a 50 year- old roof. Needless to say, getting a new roof was our first priority. After a google search for roofers, I called Exterior Remodeling and spoke with Mr. Gomez. He was prompt for our free estimate appointment. He inspected the roof, explained all of the details about the roof and the gutters and provided the estimate immediately. He didn't try to sell upscale me on things that I didn't need. The crew was on time the day of installation and extremely clean, leaving no debris. They were even nice enough to cut a few tree branches that were hanging over the house and fix a few of the siding panels that were unattached. We highly recommend Mr. Gomez, Chris and the Exterior Remolding team. Thank you for your service.

So, I don't really want to give a bad rating :( Only because the guy came at 10 am sharp on the…read morepromised day , looked over my roof and gutter with all of the professionalism I expected, assured an estimate via email and vanished around the corner I checked my Yelp Mails diligently for the next 2 days. Then emailed, "Hi, when can we expect to hear from you ?" Prompt response received, " This afternoon". I was very impressed at the prompt response. Only, the estimate never arrived. Maybe, they got really busy ?!