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    ACE Cash Express

    2.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    8 years ago

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    All American Title

    All American Title

    (6 reviews)

    I love your office! The hospitality was impeccable and…read moregenuinely caring. The professionalism was spot on. I plan to bring clients here in the near future. Rhonda Burns / Realtor Signature Realty & Associates 813-900-2074

    Why 2 stars? Because everything was fine until the end…read more --- --- --- I'm bummed out to have to write this review, because up until the last couple of days, my experience with All American Title was great. Everyone I dealt with was informative, communicative and organized. Our buyer's lender was putting everyone through hell by being several days late to close and we were all just trying to get through it. But because the lender was so late, I called Shayla to ask her a specific question: "what time does the lender need to get you closing paperwork by to ensure that my money will be wired today?" Shayla: "5pm, but our last closing is 3:30p." I took that information and shared it with the buyer's lender. "If the money is not in my account by the end of the day, the house is going back on the market. And you have until 3:30p." So the lender finally gets the paperwork in by about 3p and the closing happens. An hour later, I call my Bank and they say they have no record of the wire and because it's now after 5p, the money will not be in my account until the next day. The wire did hit the next morning, but this made the closing happen six days late instead of five. My annoyance here is that Shayla knew I was insistent on receiving my wire that day and told me that it would happen, but it did not. When you technically have two mortgages overlapping while you're in the midst of this process, you have a lot of money tied up and it's very stressful - everyday feels like a week. But an even bigger issue I had is that they made an error in tallying up how much money I would be receiving from closing. We signed everything early since we were moving out of state and were providing the documentation for how much money we would be receiving. On the actual day of closing, that number was about $5,000 less. It turned out the discrepancy was from the realtor commission. The title company came back and tried to say that they did not have the right information, but my realtor quickly replied with the receipt of the initial email showing that everything was correct. But since the information was not correct on the initial sheet we were shown, this felt like we were robbed about five grand at the last minute. And while I know everyone makes mistakes, a $5,000 mistake is an unacceptable one. It really is a shame that these issues occurred, because before that, I would have definitely recommended this title company, but now I'd say you are better off trying someone else.

    Fairchild, Addison, & McKone Insurance

    Fairchild, Addison, & McKone Insurance

    (2 reviews)

    We have been with Fairchild Addison for several years. Unfortunately, our policy rate kept…read moreincreasing dramatically every year. After several years we decided not to renew it. When we later on requested a quote for a different policy, we were turned down as a retaliation for dropping the other policy, which was significantly higher than what we were requesting now. Patricia didn't even bother to respond. We emailed a couple more times until she finally responded back, stating that they do not accept new policies at the moment. Sounded pretty odd, but It was not urgent for us at that time so we just asked her to contact us when they do accept new policies. Several months had passed and we didn't hear from her. I called the office and a different agent answered the call. I explained what we needed and she was very happy to assist with a new policy! I then mentioned that we were working with Patricia so the agent went to get her on the line. Patricia did not accept our call, instead, she sent the other agent back to the call and asked her to inform me that they do not take new policies. That was a lie from the very beginning and absolutely shameful! We had no claims and no payment issues. We had a policy for several years with them. She simply got very upset when we decided not to renew our old policy. This was extremely rude, dishonest and unprofessional. We are delighted that we took our business elsewhere. We just wish we never did any business with this company. They are dishonest and way more expensive than most insurance agents.

    The staff is so helpful and nice. They help you in every way that they can. This place is awesome,…read moreI have been purchasing insurance from them for over 8+ years and never once have I had a problem.

    ACE Cash Express - insurance - Updated May 2026

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