The place smelled like dirty Vajay-jay..... Then the rude cashier told me the check was fake and…read morewould not give me my DL or check back. LONG story short, I called the police and they eventually found out the check was NOT fake and cashed it. The manager came and was very nice and apologized for everything. And that is the ONLY reason why they have 2 stars.

Rude service, incompetent and lack of viable policies regarding verified check to be cashed based…read moreon age of check-declined to cash. In addition, I am partially disabled, can only walk with a walker and cannot stand for any length of time. I politely asked for a seat, and the cashier said one word, "no", very rude.

I Needed Somewhere To Cash My Check After Banks Were Closed And Time Was Ticking On The Bills…read moreLuckily Check Cashed Cambio De Cheques Was Able To Save The Day. I Appreciate It.

extremely friendly staff in this bank branch, all courteous and helpful. building itself is very…read moreclean and organized also. good job PNC.

Worst bank I have ever dealt with if you don't have an account and you want to cash a check from…read morePNC they charge you $14!!! Can you believe that? You can go to a check cashing place and get your check cashed for less. Are they so desperate for customers they think if they charge so much your gonna say "yes -- let me open an account!" I have been charged at other banks $5 or $8 but never $14 -- completely ridiculous! I would never open an account with PNC and I recommend you don't either!!

Horrible customer service experience over and over. They don't have any answers and make it…read moreimpossible to do anything. The most horrible experience in Banking I ever had in my entire life. Customer service over the phone will do anything to avoid providing any support....can't even give you one star!!!! No stars!!!!'

I have used Truist for banking for many years, but I must say my most recent encounter has been…read moreabsolutely abysmal. I experienced a check fraud where the name on the check was altered and the check was cashed. I was not made aware of this until the payee who was supposed to receive the check contacted me. This was more than 30 days after the check was cashed, because of that they basically did nothing and kept repeating their 30-day policy rule. How the hell was I supposed to let them know that the check was fraudulently cashed within 30-days when I wasn't made aware within that time frame. I am now out $3100 and they could care less. I will be taking my banking business else where.

Awesome experience. Even with lines I was acknowledged and taken care off. Teller was great.read more

Don't bother doing business with this location or Burke . Their staff isn't properly trained, and…read moreboth branches don't have " normal" banking hours to do business. The staff at the entrance in the Springfield location was very rude and seemed they didn't want my business. Their loss is another banks gain.

I've been a member of Pentagon Federal Credit Union since 1981. I have my IRA in a CD in this…read moreplace. You MUST have a cellphone to do business with them. Not every one has a cellphone for whatever reason. I have close to $80,000.00 is this place and I'm done after applying for a $12,000 signature loan to buy a used car which I planned to pay off after the first of the year. They refused to give me the loan. I ended up with a GOLD card, something I didn't want and they pulled my credit 4X and they were calling me a liar about my income. YES, my income is different now and that is because my husband died! *duh* I was told by their "Wealth Management" that I could not draw out of my IRA CD w/o a penalty. That is NOT true as I am close to 70 years old. This same person told me the treasury bonds I have are no good which was also a lie. I wrote to Anne K. and I believe she helped me out with this big unnecessary mess as I have done nothing wrong. I closed out the VISA GOLD card and also the Platinum VISA Rewards card I had. I do not need all of these VISA cards and the Platinum Reward VISA card is very deceptive. It works in SOME gas stations but not all of them so it is hit and miss. No great loss. Other credit cards like American Express and Discover have some good offers as rewards for their card use luckily so I am using them instead. I am old and on a fixed income which is not uncommon in America today. Not everyone is bringing in $25.00+ an hr. Some are bringing in $50.00/day which is a very real reality in America these days.

Worst customer service representatives I have ever encountered. I was just paying every month by my…read morephone when all of a sudden they needed to verify me and my number . I wasn't using the card just making payments... They had the most obscure security questions..... And now they put it in collections I was calling FROM THE SAME PHONE they have better customer service at Walmart