I recently called to have my furnace maintenance done and when I went downstairs to show him the…read morefurnace, I discovered a pipe had burst overnight. Onofreo's maintenance man immediately did everything necessary to stop the leak, as well as found and repaired the problem. Even though they are more expensive than other companies I've had in the past when it comes to things like this, they can't be beat. He was even nice enough to tell me how to remedy the problem so that it won't happen again and willing to come back to work with the contractor for the repair.

I've given this company so many chances to solve the issues created by their heat pump install…read more The last issue is that our heat pump whistles day and night with a loud popping outside... all the time! It's a high pitched squeal. We've had Onofreo out maybe 10 times and each technician has had a different diagnosis and /or solution. Sometimes they contradict one another entirely. Onofreo just keeps coming back, making tweaks, reversing and re-reversing solutions. My only assumption is that the system has faulty parts or was installed incorrectly. It's been terrible and the ordeal has lasted for 8 months now after installation.

First of all, this company had the lowest price on everyone one that gave me a quote. He came on…read moretime, did a complete job. Cleaned up any lint and cleaned my driveway. He cleaned the vent and my dryer.

From the owner: Locally owned, 100% satisfaction guaranteed service read more

Terrible service, they came out and instead of fixing the problem, they said to replace the entire…read moresystem. The next company came out and replaced the zone valve and my problem was solved. Viglione is charging me $186.11 for coming out and doing nothing but saying replace it. I was told that it would be $100. If I didn't use them. Now I have to dispute the charges with my credit card company!

This company is the worst! Their people skills are lacking they don't return calls or show up for…read moreappointments.

We needed service on our boiler and AC in a timely fashion due to the sale of our home. I called…read morenumerous places, and A-Plus Heating was by far the most responsive and able to help us quickly. Robert was kind and competent, affordable and overall very pleasant to deal with.

From the owner: 24-hour service, 7 days a week. We specialize in the service & installations of; oil, gas, propane,…read moreforced hot air, boilers, conventional a/c, and ductless systems. We also offer yearly service contracts on heating equipment, furnace cleanings (gas/oil) and a/c tune-ups.

Simply delighted with my entire experience, from the estimate process, to selection of equipment…read moreand including the installation, simply delighted. The sales process was professional, informative and responsive to my numerous inquiries making the selection and decision process incredibly stress free. Installation was a breeze as well. The crew arrived on time each day and were very respectful of my home, informed me along the way as to what to expect and what would be next all through the process. This is the third installation when I have used Nero, two split units and most recently a home HVAC system replacement. Delighted!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.

I had them replace my old oil fired furnace with a tankless high efficiency gas furnace. They were…read morenot the cheapest, but I thought I got the best value with a quality installation and a superior product. I now have had the unit for two years. It has cut my fuel cost by at least 30%. I like the fact that I have a tankless hot water heater and only heat hot water when I need it. They are now my serve provider and I am happy with their service. They always do their best to meet all my needs and never had any issues with them. I have a 10 year warranty on my unit (which I paid extra for) so I will not have to incur any major costs with my unit. So far, I have not had to exercise my warrantee.

Do not use them. They saw a single woman and tried to tell me to replace my system for 29k. Or…read morerepair for $2200.00. Then they left and I had no heat for 2 days We bought the parts for $130.00.

While looking for a hvac contractor for an oil to gas conversion a neighbor recommended Home…read moreheating and cooling. Dave came out the next day and gave me a great quote and suggestions to improve the efficiency of my system. On the first day 2 oil tanks the furnace and all oil components were removed and the gas lines were installed. Dave dealt with the town and the SCG and had the inspection done and the gas meter installed the 2nd day.Dave and his son worked tirelessly to completely revamp my system with the most meticulous detail to every component. If you're looking for the perfect installation at a great price by a friendly, knowledgeable Company call Home Heating and Cooling today!!

Most importantly, I would give David/Home Heating & Air Conditioning 10 star**********, instead of…read morethe above 5 stars. About 2 years ago, I had Southern Conn Gas install the pilot light fixture in our furnace, which was 51 years old. I mentioned that I was going to replace the furnace in the near future, he recommended David at Home Heating & Air Conditioning. I went into that website(s) & found he had several 5 star reviews on previous installations. I am very satisfied with the furnace installation, I could see that David takes pride in his work & is a perfectionist at what he does. The job went smoothly from the beginning to the end. I have absolutely no hesitation to recommend him to other customers. David Teodosio is the BEST Gloria McAndrew, Milford, Ct

October 2025: Let me share my experience with an awful service and tone-deaf attitude of the…read moremanagement. I called in Quality to diagnose my Bosch tankless heater which had a water leak. (condensate liquid). Tech came in and charged me over $600 (for a part that costs less than $100) , unnecessary/unrelated part replacement and said he needs to come back to fix 'return unit.' For three weeks, calls/emails to the service manager and owner produced no results. Company has failed to service or repair the unit despite charging me for the visit. I inform others to find a better organization and be aware of what it could mean dealing with them: total lack of respect and regard for the customer and unprofessional service.

I've had an extremely disappointing experience with this company. Earlier this year, our water…read moreheater's pilot light repeatedly went out. On 3/18, the first technician diagnosed the issue as a dirty assembly, cleaned it, and left. We paid $380.73 for that visit. However, the problem returned within weeks. When I called again, I was told that a follow-up visit would be scheduled at no additional charge, since the issue had not been resolved. On 5/7, a second technician confirmed that the thermopile had not been properly cleaned during the first visit and redid the job. Despite being assured this visit would be free of charge, I was later billed $239.29 as a diagnostic fee. Since then, I have made multiple phone calls and sent emails to resolve the issue. Each time, I was promised a call back from the responsible person, but no one ever followed up -- and my emails have gone unanswered. Instead, I keep receiving automated "past due" notices. I ultimately paid the invoice under protest, simply to stop the harassment. I find this behavior dishonest and deeply unprofessional. It's a matter of principle -- no customer should be misled or ignored like this. I will not be using this company again and strongly recommend that others look elsewhere for reliable service and fair treatment.