My husband and I have been a client of Steve Bafundo's for many years. In fact, the first year we…read morebecame a customer, we worked with his Dad! The personal attention, real customer service and friendly approach his firm provides has been second to none. I highly recommend calling for any tax accounting needs you may have.

Our family has been clients for a decade+. I think youd be…read morehard pressed to find a better accounting & tax service. Theyre is always a staffer to pick up your calls and they go out of their way to answer questions. I also think their prices for all that they offer are fair.

Takes forever to do our taxes, rude he and his wife. find another accountant, also claims he's so…read moreethical but when we do their job not so much! Will not be returning and I suggest you also find a more honorable place that truly treats their clients respectfully.

Richard anLucine are absolutely wonderful. They are very knowledgeable and super nice…read more I wouldn't use anyone else. They are the greatest.

We work with Dave and he is great. not only will he answer every question but his advice kept us on…read morethe even keel. Im not sure why taxes freak me out.!? Math is black and white but I still feel that I could make a mistake. With Bacon and Gendreau I do not have to worry ......any more.... Thank you for all of your help and my peace of mind. Leah Tanger

Best place i have found to get my taxes done. Always make time for appointment and always does a…read moregreat job. Very understanding that I'm a tax idiot and they are very patient with my horrible records keeping. Easy in and out with plenty of parking in the center of West Hartford. I highly recommend this place.

Patrick was referred to me by a friend of a friend. We had a good initial meeting but as the tax…read moreseason approached , he kept ignoring me. Emails went answered for days and phone calls not returned . The duty of care was non-existent. Please avoid if you want a good and responsive service.

A co-worker friend referred me after having had bad service from my current CPA I used from RI…read more Booked with Tricia Feeney and found office location to be convienant; office clean and bright; and staff was warm on the phone. I can't say enough about her professionalism, knowledge and care to ensuring I understood what was expected, going over all details and advising me as to my Tax protection next year. I am the founder of a 501c3 nonprofit in Rhode Island and do not take a salary, but declare a lot of itemizations. This was new to her, she embraced the challenge and i was thrilled with the outcome. Note: you know what you know. Just because youve been with a CPA a long time, doesn't necessarily mean they are as knowledgeable as another. Do your research - i learned the hard way.

Awesome experience with the aag team. Sonia was pleasant and easy to schedule with, and Trish was…read moreamazing at filing our taxes. She answered all our many questions and made us feel extremely comfortable. It's nice to find a spot with such superb customer care. This is a knowledgeable group with great expertise in taxes and accounting. Highly recommend!

I have mixed feelings about our experience with Alpha Financial this year. They have had our tax…read morereturn information since March 30, and as of today, September 30, our taxes still have not been completed. I do want to acknowledge that their office experienced a death, and I understand that this has understandably caused delays and put them behind. I have tried to be patient and understanding of that situation. Unfortunately, our experience with communication has also been very frustrating. We have primarily dealt with one of the secretaries, and I have found her communication to be rude and, at times, unnecessarily difficult. I am not particularly knowledgeable about technical or IT-related matters, and instead of making things easier to understand, the process has often been confusing and overwhelming. I understand that tax season can be extremely busy and that unexpected circumstances happen. However, when you have entrusted someone with your taxes for six months, you expect clear communication, reasonable updates, and to be treated respectfully when you have questions. I hope Alpha Financial can improve their communication with clients going forward. The delay itself is understandable given the circumstances, but the lack of clear communication and the way some questions have been handled have made an already stressful situation much more difficult.

This firm's negligence caused over $900 in penalties and fees which they refuse to take…read moreaccountability. We worked with them for the first time in 2024. They had all of the documetation already in their system. As 2025, I gave all of the tax forms by mid march. They were backlogged due to the passing of one of their associates. I had no issue with them filing an extension, however I was very clear that I didn't want to incur any fees or penalties not just by phone calls but I actually went in person a few times weeks before April 15th. I asked if I had to make a payment, I was assured by the owner Ric himself not to worry. They would let me know. April 15th came and went. After continuing to follow up and not get a response, I was fed up being ingnored. They had been passed my account to an assoiciate I never met. I decided to take my documents to Rocky Hill Accountants. They were able to complete my return next day. The effects of getting blown off by Alpha cause penalties in excess of $900. And I was told I will still be recieving penalty letters in the mail. Ric claimed he had personally left texts and voicemails. Not once did I get communication from him. I even asked for proof so we can make sure there was no discrepency. Sure enough my phone logs show absolutely no contact from them. When I brought this to their attention they stopped responding. Do yourself a favor and get your taxes done anywhere but here!

Charlie Bailey has been providing pension and advice and tax preparation services for about the…read morepast 17 years. Financial matters freak me out, with all the responsibility and missteps they can entail, and Charlie is my financial rock. He is patient, unfailingly kind, extremely knowledgeable and unflappable. He always knows just what to do on my behalf, and gets it done promptly and efficiently. Because he stays on top of financial trends and IRS updates, I know I can always trust him completely to do what needs to be done for me at any given point in time. I derive tremendous comfort in knowing that someone like Charlie Bailey, with all his experience and acumen, is in my corner, no matter what. If you're looking for someone who's super smart, who handles financial matters for every need, from the simplest to the most sophisticated, who won't make you feel like a boob, call this guy. He's the best!

Quick refund and found me deductions I didn't even know I was entitled to. It was a very…read moreprofessional experience, organized and my advisor clearly knows his stuff. Would highly recommend

He is the worst,im a new company and newly married. He lost w2s that were brought to his office…read morecouldnt or didnt have time to sit with my wife and I. Never responded to emails and claimed he disnt have things,the kicker is he went on vacation twice in the last month and didnt communicate at all

My entire family uses Giulio Cessario as an accountant. He is immensely patient, extremely…read moreknowledgeable and TIMELY! On several occasions he has advised me on the phone, in preparation for our yearly tax meeting, and tolerates my special brand of sarcastic humor quite well. I highly recommend him.