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    Accolade Hospice

    3.5 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Mustang Creek Estates Residential Assisted Living & Memory Care - House A

    Mustang Creek Estates Residential Assisted Living & Memory Care

    1.1(26 reviews)
    2.9 mi

    The residents here are treated like family. The homes are clean and friendly. The facility in…read moreFrisco is located in a very nice neighborhood and close to shopping and food. The residents also get fresh made meals and fresh groceries are delivered weekly. I highly encourage you to come check it out.

    If I could give this business zero stars, I would ..my mother-in-law declined rapidly in this…read morefacility. She fell on the floor three times in one night the first two times I caught her on my camera and I called somebody to come help her the third time happened at 1 o'clock in the morning and she was on the floor by herself all night, covering herself with a jacket, unable to get up and unchecked for over seven hours. They wouldn't change her on a normal basis she would wear the same clothes over and over, leven though I would tell them to change her the last straw is when she was all the sudden non-mobile and they put her in a wheelchair we had no idea what to do. They're the professionals finally, we made the call to have them call 911 to have her sent out. Turns out that one of her Falls gave her a hip fracture which she had immediate hip replacement. She got it replaced that day and was in rehab. She came back home to Mustang Creek Estates and within two days she woke up or should I say didn't wake up and was lethargic I looked at her on my camera and noticed she was still sleeping and it was almost past 10. I called her son to ask what's going on as she was lethargic and not responsive and he said that they took a blood pressure and just told him it was low and that was it so I asked her son to ask how low it was in the 50s over 40s, which is critical and her organs were failing. I told her son that they need to call 911 that second cause every time makes a difference between immortality. It's like they didn't even know how to read a blood pressure and that blood pressure clearly this place does not have the appropriate medical training. They don't even have a nurse on site. Just know that they have somebody that makes her rounds once a week and not everybody can even read a blood pressure that should be mandatory to facility like this thank God I had my camera because if it wasn't for that, she would be dead by now. She is now thriving in Roanoke at another facility and they are taking good care of her. They changed her every day. They bathe her appropriately. They have an on-site nurse five days a week. This place is a complete joke and my mother-in-law deteriorated so fast just within a couple weeks of being there and she lasted 4 to 5 months to say the least if you're looking to save money, this place may be a little cheaper, but sometimes for a little bit more, you can fino care with dignity, and the turnaround of staff was also a huge concern. They pay these people peanuts therefore they don't stay. You can even read glass door and look at reviews of former employees. I did a ton of research after all of this and should've done my way more research before I even had my sweet mother-in-law walk through the door.. these people are all about profit and it'll probably take some even bigger act of negligence for this place to get shut down at some point. I do have pictures and videos to support what I have seen. they also just covered up her sheets with her comforter when she was incontinent and messed on it and they just put a comforter over it and I caught it on the camera and they said that she didn't have an accident and I said yes, she dia. I could see it clearly on the camera and you just put a comforter over and just left it instead of washing her bedding. The laziness was astounding that happened twice.. Always get a camera. If I did t" babysit" her myself, she would have been gone sooner. here is one picture and I have videos of when she was on the floor for over 7 hours unchecked, as no one did their rounds. Other times she fell I had to call the house, and half the time the line was busy I had to call another house to help her. She is now unable to walk for the rest of her life.

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    Mustang Creek Estates Residential Assisted Living & Memory Care - Mustang Creek Estates Residential Assisted Living & Memory Care

    Mustang Creek Estates Residential Assisted Living & Memory Care

    Mustang Creek Estates Residential Assisted Living & Memory Care
    Mustang Creek Estates Residential Assisted Living & Memory Care

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    Accolade Hospice - homehealthcare - Updated May 2026

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