This company is a joke. Don't expect to fill your order without a little surprise. Manager seems to…read morebe suffering from little-big man syndrome and failed to resolve the issue. They were not helpful and I took my business elsewhere. If I could put a 0 star, I would.

Disappointed in the service Orderd a hose but did not…read moreinclude connectors Had to wait longer and ordered connector from amazon

I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!

The worst company in terms of customer service, in-home service and total lack of management's…read moreresponding to concerns or even giving a hoot there exists such a problem.

From the owner: The sales and service representatives of National Home Health Care work in the Kitchener-Waterloo…read morearea, providing home health care equipment and supplies. Our products include wheelchairs, mobility devices, compression stockings, orthotics, bathroom safety equipment and more. Our equipment is available for purchase and for rent, and we also accept special orders for products that we usually don't carry. Feel free to give us a call to talk about your needs to one of our representatives.

My first year with them was great And than the second…read more year i got a cat that liked to bite through my tubing that connects to machine they suggest I buy this protective case and it will work that my cat won't be able to bite through. So there was a few muck ups with things not being filed which is fine I get it.. everthing is settled I buy it and I remove it to wash tubing its fine Next week same thing but I noticed bite marks through the protective case. So I called medigas they said I need to call the company. I call the company the company isnt willing to do anything without managers work involved. Not only that they go back on their word saying it doesn't protect against cat mark.. and they make a mockery of the fact I'm in poverty. This isn't how you get people to do businesses with you.

I met with Eden for my initial appointment, and she was friendly, patient, knowledgeable, and very…read moreaccommodating. She made sure that I understood how the machine worked and was comfortable and confident in its use before I left my appointment.