Brought my students there for a physical exam for sports. First time we walked in during their hours, nope, doctor left early. So I called another day, trying to make an appointment, was told they are full until the following week but I can walk in. I asked If I should come first thing in the morning to avoid a long wait, she said yes, that's probably your best bet. Went there again at 8am, guess what, no doctor. Doc not in until 11am. Their hours are 8am to 7pm, but their doctor is only in from 11am to 5pm, then please change your hours on the website, or do not tell customers to walk in at 8am when there is no doctor. read more

Had an appointment at 12, wasn't seen until 1. A Doctor came in at 115. No explanation on what's wrong, no explanation on a plan, nothing! What kind of care is this? Now not only I have to worry about my body, but now I have to worry about performing at work because I don't know what's wrong. Asked for a copy of my X-rays and I have to wait 6 days before I can get it. I was told if I want to get a second opinion, it will be on my own dime. "But I didn't get a first opinion. read more

I have mixed feelings about this place. Some of the people really feel like they're trying to do a good job despite the fact that their work is basically workman's comp medicine contracted out to the lowest bidder to serve a captive audience. I would not choose to come here if I had a choice. But most of the patients here aren't here by choice. They have decent amenities, and their facilities are clean enough, but...how to put it...they feel like the Better Call Saul of the medical world. read more

Worst services experience!!! I booked my appointment online using ZocDoc app with dr Joshua Matthews. I showed up on time in a day of n appointment and stuff at a clinic told me that the doctor is on vacation and they apparently have some issues with an app. I drove there for half an hour early in the morning and asked if I can see another orthopedic specialist. They said that it is possible to see DR Linda Kay and gave me a form to fill. I asked if it will be a wait as I needed to get back to work after and they assure me that I'll see a doctor right away once they will register me. 30 mins later I was still waiting and checked with a Vivian at a registry again saying that I have limited time. She told me that she will check with a doctor as it should be a few more mins. She went to check only in 10mins, so she was not in a rush. I was about to leave as I waited for 50mins and lady - Kim who and up being a manager walked me in a room and told me that the doctor will see me in a few.... When my wait turned into 1h and 5 mins I left. Nobody showed up. It was horrible as I waisted 2h of my time for nothing. So if you have a choice, pick other clinics and NEVER book an appointment via ZocDoc. read more

As an employer i always send my new employees For tests and vaccines here for prompt and efficient service . They have a very state of art office and does not feel like a hospital. I highly recommend their entire team !! read more

I have been going to this place for about 11 months and never had a problem with this place. On my last appointment, in june 2016, I was told that they would have to start charging me 150 per visit for now on because my insurance would not cover the appointments anymore. After the receptionist said that this June visit would be waived, I agreed. I was sent a bill for the last two visits, April and June 2016. A total of $300. I called to try and figure out why they were charging me. And it was a pretty much a conversation in vain. They would. read more

Appointment was at 2:40pm. It's now 4:02 and still haven't been called yet...... and they're telling people that it's a hour and a half wait. The employees seem confused. Small and a lot of pissed off people waiting. Some lady said she been here 3 hours!! read more

From the moment I entered this office it was nothing but a positive experience. With no appointment, my wait time was fairly short. The office is super clean and decor and medical equipment/technology are up to date. The staff including secretary, medical assistants and physician were all top notch; professional, thorough, efficient and so incredibly friendly! One of the medical assistants was training, and she too was just as wonderful! I felt very comfortable and taken care of:) I am a RN and familiar with the healthcare scene and this office has it together! I live across the bay but I will be coming back to this office for any healthcare needs! read more

Dr's are supposed to listen to their patients and concerns, but a very Dr at the fremont,can office that only met me for the first time thinks she knows my body better than me. I had surgery and it didn't fix the problem, so I'm forced to go work with an injured leg. read more

I Know my high blood pressure work related issue would never be approved for work comp. It's OK for me not being approved. I don't need the work comp. I have my own insurance. But My principal asked me to go so I could get a FUSD approved doctor's assessment of my job pressure issue because I asked for approving some leave time away from the pressure source (a very demanding teacher) . I never knew Access Omnicare would lie on the report. My blood pressure reading at the clinic was 167/99 and I already took blood pressure medicine 2 hours ago. To denied my claim. The doctor said, they have no choice but use the scripture sentence "-- Underlying diagnosis is non work related. Discussion Notes: The patient is recommended for Full Duty, no modifications recommended" All I want is for my principal to approve using my own vocation hours to stay away from this teacher. My blood pressure once went up to 185/124 (even after I took double dosage pill) while working for this teacher During the summer break, I didn't even need to take any high blood pressure pill. My blood pressure is fine when I am not working. How could they lie on the report, after I showed them more than 7 years of unfair high pressure work schedule? When my co-workers have 2 teachers to work for. I have 4 teachers to work for. My union rep. said it's my own fault, because the more capable you showed to the boss. The more work would be assigned to you. But Access Omnicare left me with no choice but quit my job now. Because in their written report, I have no problem working, my principal can deny my leave request to stay away from this teacher, My only alternative left is to quit my job to save my health. Thank you Access Omnicare. Your lying report leaves me no choice but quit working. Went to your clinic, end of costing my job. read more

Great customer service! I was required to go here for a TB test for work. They were quick, and very friendly and efficient.

No welcome. No smiles. Don't feel friendly at all. Especially the woman at front desk. And they won't let you know you need to wait for about an hour. And didn't apologize for the waiting. Gosh， if you don't like the job, just quite. Sincerely. read more

This is one of those clinics you generally get sent to for employer-mandated tests and procedures (workers comp, drug screens, etc). It's in a brand new building, is immaculate and run very smoothly. I was able to schedule my appointment online, was seen at the scheduled time and the entire appointment (eScreen) took no more than 10 minutes. Everyone was professional and courteous. The results were shot back to my employer within the hour. No fuss required, and there were zero issues with the accuracy or paperwork. read more

Out of 10 workers comp appts. 5 were either mis-scheduled, or not even scheduled at all. Sat in an exam room for 40 minutes before being seen on one visit. Not recommended at all. See what other offices your workers comp insurance works with. read more

I was assigned an appointment at 10am, one hour later and I am still here. No assistant has showed up to perform the exams.

Highly professional. Short waiting time in a very comfortable waiting room (with a complimentary Keurig machine)

I will give this place minus 0 stars, had an apt at 2 pm, by 3:30 I was still in the room, no one cared or bother to come in the room to keep me informed of the wait, or just to acknowledge that they are aware I was still in the room waiting for the Doctor, I came out to ask what the hold up is to be told that it was going to be a long wait, (mind you I had already been waiting in the room for 1.5 hours) at least another hour, no apologies, nothing. I had to re schedule my apt as I was not about to wait for another hour. Bottom line, I do not recommend this place at all, they either need more Doctors or a reasonable amount of patients, something they can handle read more

So far, Dr Azar seems to be a nice guy. I like him. He's friendly and willing to listen to my concerns. Also, he's also a rider, a fan of Casey Stoner. My wrist and forearm have been hurt by work, and he has taken his time sitting there listen to me and explain to me what can help me get better. Will update more later after my next visits read more

This is the worst clinc ever! I tried to call on friday when i spoke to a carol or maybe caroline...i finally called back and spoke to a Christine or c hristina she told me she was new and she wasnt to sure of the answer she called me back right away and gave me the answer to the question super sweet! You guys need more people like her at least she was willing to help me it was to late because I went to us healthworks! Get people who care like Christina because ur front desk doesnt have the minor idea how to give good customer service!!! read more

1/16/2017 My team has been using Access Omnicare over the past year for workers/comp injury care management. They are great to work with; excellent in communication; sense of urgency; efficient and provide immediate reports. This team also works hard in case resolution and cost containment to be sure only the necessary medical treatments are given. Thank you to Access Omnicare. Patty R read more

This place is terrible....... No communication at all.. No follow up at all... Would never go back unless mandatory by my employer....

I came for PT. The one-star is not for the PTs I've worked with (who were great), but rather the way the office is being run. I don't know what's going on with this office but during my first session, I had an office administrator stomp in and basically give my PT an earful because someone or something in their office messed up my intake process. That left me with a bad impression from the get-go, since I've never seen such unprofessional behavior at a medical facility before, but I continued trying to go here for sessions because I like the first PT I worked with. However, it just went downhill from the first appointment. My other PT couldn't give me printouts of my exercises because his access to the system was down. I've also had an appointment rescheduled by the office without notification. I've had another appointment canceled the morning of. Apparently in the span of the week and a half I've been able to get PT appointments, the PT department had either been renamed or severed from the main Access Omnicare services to become or join Form Therapy, which I didn't know until I called to try rescheduling my canceled appointment. When I called Access Omnicare to reschedule the canceled appointment, they transferred me to Form Therapy to schedule the appointment. That's fine, but then Form Therapy never picked up and took two days to get back to me. I'm done trying to be patient, as I'm concerned about my health and tired of trying to overlook the administrative nonsense. This is too bad, because I actually liked the PTs I worked with when I was able to make the appointments, but otherwise I think this is the worst medical office I've ever had to deal with. I don't even know who exactly is responsible for this terrible patient care and communication, but I know Access Omnicare has a part to play in this. Do not blame the patient for something your office was supposed to do, especially when that patient has followed the instructions given. Improve communications and outreach to your patients, especially about appointments, since the online portal you provided was basically useless and had inaccurate information about my upcoming appointments. If my experience is an anomaly, then good for Access Omnicare. However if you've had troubles like mine, just know you're not alone. read more

I have cannot believe the quality of care that I received at Access Omnicare. From the minute I walked in, they took great care of me. Dr. Azar is the best! The physical therapy department is full of wonderful people. Dr, Azar's staff is so friendly, that I like to arrive early just to enjoy the smiles and relaxed atmosphere. read more

I came here for physical therapy for chronic back problems. I'm so happy to have met Ragini and gotten her help. She took the time to make sure she knew what we're dealing with and explained which exercises to do, how to do them and why. Not just mindlessly doing exercises without learning how to deal with a sore back in the long term which is what I've dealt with at other PT places. I can't recommend Ragini strongly enough. She's helped me tremendously. Very grateful. read more

What a great experience, especially since my case is a Workers Comp case. The office staff is very friendly and Dr. Azar is great. He treated me like I was his only patient that day, he listened to me, answered al my questions. I recommend Access Omnicare 100%! read more