NEVER, EVER RENT A HANDICAP ACCESSIBLE VAN FROM HERE! We needed a wheelchair accessible van for my father for his grandson's wedding. We were able find one locally but the service was horrendous. We were briefly showed how to use the side door with the automatic lift for him and given 2 phone numbers to contact if we had an emergency issue. Hoping to not have an emergency, unfortunately we did. The ramp would not come out when the door opened. We tried turning the van off, turning it on, pushing button in the back for the lift to go out and retract. NOTHING worked. So we had to have 4 men in tuxedo's lift my father in his wheelchair into the van to strap down to transport him. We had to do this 4 times, we called the 2 emergency numbers that were given and no one answered either one. We returned the van and requested to talk to someone about the issue. They told us an override button got pushed on the counsel on the ceiling of the van - it was not a mechanical issue so they have nothing to do with the issue and they have attempted to contact the answering service regarding the no answer calls to no avail. What good is an emergency answering service with 2 different phone numbers if no one is going to answer the phone! EXTREMELY POOR CUSTOMER SERVICE AND NOT WILLING TO ADJUST ANY PRICE but was told MAYBE we can discount your next rental. GUESS WHAT??? There will NOT be another rental from your company or even a referral to use your company for anything! read more

We just purchased a new van converted to meet the needs of our special needs son. Phil was awesome to work with and went above and beyond to make our purchase seamless and satisfactory. It was one of the easiest vehicle purchase I think we have ever made. Thanks Phil! The Ouderkirks read more

Incompetent. Will never use again. over 3 weeks to day s 3-4 day install. Was a loyal customer to their parent company (Saginaw Medical) for 40 years. Where was the return loyalty? Not here. read more