We contacted Terry for a quote to change 4 deadbolt locks. He was not the cheapest but he did not have "add-ons" such as additional labor and one key entry. The house has settled over the years and the builder grade locks did not make us feel secure. Terry worked beyond the 1 1/2 hours he estimated to make sure the door closed air tight. He even chiseled out the wood to make the lock secure. When he was done, he charged us what was quoted and nothing more. Had I chosen another company, I know we would have been gouged for the extra time and the problem with the doors closing securely not mitigated. read more