Our girl, Bridget, has been getting treatment from Bear Creek for almost a year now for her ears…read more She had to have surgery and they treated her with such compassion and helped us make decisions in a time crunch. The follow up appointments have been crucial to her health and even with having seen multiple veterinarians, her care plan has been wonderful. We appreciate that the team here has been flexible with our needs and the wellbeing of Bridget. She's just a good girl! Thank you Bear Cre

DO NOT BRING YOUR PET HERE!! Rosemarie was our cat's vet. They are closing and our cat is mid…read moretreatment with them for diabetes. They transferred records and appointment to this vet (sister hospital). My cat has been there this morning for 2 hours for a simple blood test. I was told he was being spicy. I requested to know when they would be done with my cat. They can not give me any indication of when they would be finished. At Rosemarie husband was in and out WITH results in 30 minutes. It's now 4 1/2 hours later and we have no results AND they were $50 more than Rosemarie. We will NEVER go to this vet again!!

Angela was such a pro. From calling in as someone not in the system with farmers yet, she got me…read moreand my new bike insured in about 20 minutes with great explanations along the way. Excellent interpersonal skills. Highly satisfied.

With the recent inflation and increased cost of life throughout California and the United States of…read moreAmerica, I am pleased that Farmers Insurance cares for its customers/clients. Today, I had the pleasure of working with Liz via phone to help reduce the amount I am paying for my Auto and Renter Insurance (sidenote: Farmers no longer offers renters insurance). I have been with Ryan Turner since I started my insurance journey, and they have taken care of me since then. I am grateful to be a farmers member. Shoutout to Liz (@Ryan, give her a raise) because she was patient with me, kind, understanding, and shared the reality of the current economy. Having insight and understanding allows me to be an informed insurance shopper and creates the opportunity for me to make choices that best fit my lifestyle and budget.

Kristyn has ALWAYS provided me with ABOVE and BEYOND customer service. I will never go anywhere…read moreelse. I have recommended my family and friends to Kristyn. She gives you the straight answers to your questions. No sideways or beat around the bush with her. And, her prices have been better than any other company. Also, she has helped me with so many of my externs. Apologies to those that were not satisfied with the front desk. Entry level has to start somewhere and Kristyn Wilson Insurance has given so many of the UEI College BOA Program externs a chance to experience their skill in the business world. Most students have never worked in a business office and much KUDOS to Kristyn Wilson Insurance for allowing the students the opportunity. Thank you to those customers that understand the externs are learning a new trade. Thank you for your patience. Thank you Kristyn for your patience and time with our externs. You're very much appreciated. Thank you.

The nicest person I ever met. she was great truly amazing help me with everything I needed. i got a…read morelive scan and I was in and out

They have a new groomer, Jameson, he is excellent. Chewbacca and Onyx have never looked better…read more They stay looking really good longer. I love having my dogs groomed at my vet, it saves time, they get their.shots and their groom at the same time.

We have been taking our 2 dogs there for years and I can honestly say that over the last 2 years…read moretheir service has gotten worse. The last straw for me was when they changed the breed of our dogs mind u we have been going to the same place for 6 years and they tired to charge us for 12 doses of next guard like are you serious 12 doses never going back again

I usually don't leave reviews (unless my experience at a place was well enough to leave one) but I…read morethought this emergency vet clinic deserved one. Around 8pm on march 21st my cat started having trouble breathing and she started convulsing. She wasn't breathing until my brother would shake her to start breathing again. We rushed her to this emergency clinic but she sadly passed away in my brothers arms in the car just two minutes from the clinic. The team was fantastic. One of the members there who took my cat to the back let us stay there for as long as I needed and didn't judge me for crying loudly. My mother paid $600 in total for my beloved cat to be cremated and to have a clay print of her paws which in my opinion is a great price. About a week(ish) later we got to pick up her ashes and the clay print we were promised and I believe the team went above and beyond. I received a card with the team's signatures and a certificate of cremation.

I've had some very amazing experiences with the majority of the staff here. Every time i've come…read morethey've been understanding and very communicative. Everyone to help were female and extremely compassionate and competent. The vet techs were friendly and knowledgeable and my cats have always been treated very well. They treated our Titi so well when he held to be held over the weekend, and allowed us calls and checkups to see how he was doing. They were all so sweet and let us know how much they loved him. I recently had to put a stray I had been caring for down and they were so kind and patient and even recognized my mom as Titis owner. It felt like they really cared. They explained everything and got him cleaned up so that he could have a dignified farewell. We got his clay paws and they gave us two cards for both my boyfriend and I (we didn't know they'd do this and it was such a thoughtful thing to do) with an ink print of his little snout on it along with some signatures. My only negative experiences have been with the purple haired girl there. She is usually sitting at the desk. The way she speaks to pet parents there is appalling. I've watched her flat out ignore customers if they are not standing exactly where she wants them in line, cut people off, and just be extremely rude as well as not relaying necessary information until prompted. I understand needing to be firm and calm in stressful situations, but the other workers there can do it without belittling and making just nasty and unnecessary comments. She was being so unpleasant to the people in the waiting room regardless of what they were there for. I couldn't believe her lack of decency and talent for escalating calm and respectful situations to anger and irritation.

Dr. Case saw us as a walk in euthanasia for our 17yo cat Charlie who we knew was in decline but…read morestarted having violent seizures yesterday evening. The whole staff was very kind and caring and she made our babies passing peaceful and safe.

first I would like to say have u guys notice any bad reviews we have to look at the app instead of…read morejust allowing us to view here as it should be? so thats why I put 4 stars. they deserve neg stars. they never have a doctor available and sometimes they are not even on site during business hours. why do they call themselves an emergency hospital? never available to tend to actual pets an their families in real time emergencies . but unfortunately they are the only emergency vet in town. unfortunately. every time I call the staff is so rude is incomprehensible how a staff that works at a place that requires care and patience are allowed to treat families that way. they don't care about you or me . ofcourse I'm sure their are staff members that genuinely care but they aren't the ones who answer phones. whoever was working the phone lines on Friday march 20th at 6:20 should be terminated asap . buf every-time ive called for my pets every single time someone rude picks up. it's concerning to allow them to interact with families in an emergency. once a doctor told me it's just a bearded dragon and shrugged it off. I was in complete shock and that experience has haunted me for years. but they are the only ones that are open during times other hospitals aren't and even then there is no doctor available. the receptionist should all be fired . The way they talk to you will leave you in more distress. It's sad actually that nothing has been done about aloe if people's concern. even in reviews they try to hide and dismiss your review if it makes them look bad. I suggest be prepared. cause most times with an onsite doctor not available u 'em will have no choice but to go find an open vet elsewhere wich is usually out of town. At least know that you have a place as an alternative. it will save you precious time so you don't have to look through your phone trying to find another option whole your pet is dying , injured, or very ill. Remember you are going to a doctor that once said iITS JUST A BEARDED DRAGON. and staff that are perfectly okay of their unacceptable behavior towards those that are desperate to care and save thumper animals. they are all definitely in the wrong field for the wrong reasons. I haven't met or dealt with any staff that don't have a terrible attitude but I'm sure they're are exceptions but I haven't met one or spoke to one personally yet. I care about your animals even though I don't know you guys. This message is not meant to be defaming. but sometimes it's just the truth. And sometimes the truth is ugly. take care.

Kriste was wonderful to work with! She pulled multiple quotes for us for multiple scenarios until…read morewe found the right quote/price for us. She truly went above and beyond to make sure we had the coverage we needed. We cannot recommend her enough!

No words....Kriste and her staff go above and beyond. She assisted us with multiple types of…read moreinsurance and we couldn't be more pleased with what was put together for our family. Kriste is so knowledgeable and friendly. I highly recommend Kriste and her incredible staff.