I've had auto and rental insurance through McGriff-Williams for 3 years and am very pleased with…read morethe level of service and attention to my policy from the staff. In addition to the great service they are always willing to rewrote me with different companies to ensure I'm getting the best deal. The staff is always to helpful and friendly and whenever I have to call or visit. If you are in the Gainesville area and need insurance I would highly recommend contacting McGriff-Williams to get a quote.

My parents have purchased both their home and auto insurance through McGriff-Williams for as long…read moreas I can remember. I recently switched my auto insurance from my families policy to my own, and it could not have been easier. I was very pleased with how polite the staff was, as well as how wonderful the service was. I would highly recommend McGriff-Williams Insurance

First of all where else do you get someone else who answers your emails/calls after 5:00 p.m…read more because it's sort of an emergency? I was buying property in Gainesville from Oregon, shopping for homeowner insurance and trying to close on time, but was also not available by phone some of the time. Most people would have probably told me to get my priorities together, etc. Kristy really came through, even making some calls to 3rd parties for info given the time difference and my unavailability. That was incredible! I got insurance I was comfortable with and could afford. Emails and phone calls were returned and initiated. Same story when I got to Florida and needed car insurance pronto due to 30 day rule for getting a tag. And great follow-up and response on questions and clarifications later. What can I say...really pleased. So easy. So competent and professional.

Absolutely absurd. You will wait quite awhile to get a human who doesn't speak English very well…read more She will then transfer you somewhere...more waiting. They can't answer any question to they transfer a "licensed agent" in Jacksonville who doesn't answer the phone at all.

Have not been happy since I added them. Over an hr wait for…read morea jump on 3 occasions, website bad, fees high, came through once in 4 years. Customer service horrible.

I was using Geico insurance, and had come to Gainesville for auto in 2000. I was given various…read moreinsurance quotes from the various insurance companies including State Farm. Everything was horrendous for these people to cover my cars. Then I had an experience that included home and car insurance with AAA. Where the auto insurance was usually for a six month period. AAA provided 1 year policies. I had the standard AAA insurance policy for a car emergencies since 1992, But I didn't know that they provided regular auto and home insurance. Then about ten years ago I found AAA provided Auto insurance and Home insurance. In 2014 I had a car crash in the rain and the damage to my car was about $1,400. The other car was not badly damaged. They covered it without any problems subtracting my $250 deductible. The house insurance was also not seriously significants. For both I paid last year $2, 400 this covered two cars with $300,000 insurance for two cars a 1997 Chevy 1500 van equipped with wheelchair lift. Also a 2019 Ford four by four truck 4 wheel drive. Also the house is a forty year old house in the county, but not the city. Will the latest hurricane damage in south of Ft. Myers and the recent hurricane Idalia wiping out Perry, Florida may make my home insurance even higher. I don't know. But so far my use of AAA insurance has been a very positive experience.

I called them to see about house insurance. Got a leave a message. Left my phone number and name…read more They never called back. Must be nice not to need potential new customers! Seriously need customer service training.

From the owner: Progressive Authorized Agent, Full lines property and casualty agency located in Gainesville,…read moreFlorida. Specialising in auto, home, life, commercial property and liability.

Easy to work with. Made the transition very simple. Quick response with any question or concerns I…read moremight have had.

I got charged double one month, I asked why and they said "oh my bad it was a mistake." so if I…read morewouldn't have called i'm sure they would have just continued. they literally randomly put charges in it's so scammy.

So happy we found John's office in Gainesville. We have never had an issue with their service even…read moreafter my wife was rear ended they called to make sure she was doing well.

John is my agent for more than 10 years. His advice is expert and the service is excellent. His…read moreoffice staff are courteous and professional and friendly. They always suggest the best coverage at best rates. It's easy to have peace of mind with his agency

Like a good neighbor, always there to help. Efficient, educational, and always the most…read moreprofessional! State Farm is always there!

If you are looking for an insurance agent that really takes care of you then look no further than…read moreJason Sparks at Ruz Ogra State Farm Insurance. He is prompt, pleasant and knowledgeable and will find you the best rates available. Thank you Jason for helping our family feel secure.

I met with Karla Kirlland, via phone and in person, to establish new home and auto insurance. She…read morewas extremely helpful as I went through the process. Karla is very personable, professional, and a pleasure to work with. Henry F.

Jesicca was extremely helpful and professional in assisting me in setting up a new policy. An all…read morearound pleasant experience.