I bought 3 items and had to get a rain check for the 4th one. We do not live locally and bc my…read morehusband was going to be in the area, he picked up the fourth one. Hobby lobby charged full price for the fourth item. I called, explained the situation - they said they would honor the original price. My husband took the receipts to the store, they would not give price adjustment w/o the physical item. I had to go again and this time they said they would not honor price because the initial charge for first 3 items was not correct. I find this unacceptable bc: 1. That was their error 2. They should have said that when I called. 3. if they had the item on the floor at the time of orig purchase, I would have paid same price for all 4 items. Not good business. I won't be back to Hobby Lobby anytime soon. Buyer beware

Selection is great and I can always find what I am looking for (plus more!). Pricing is decent, and…read morethey always have a nice sales offering. That being said, the customer service today at the Seabrook NH store was terrible. Five people in line at the fabric counter with ONLY ONE sales associate. The poor girl had to USE A CALCULATOR to figure price based on yardage cut. Then she had to HAND WRITE the calculations on a slip of paper. NOTHING was computerized or scanned. When I got to the front registers to check out, there were only two registers open with at least 12 CUSTOMERS in each line. The manager was standing in front of the registers walking back and forth and staring out the front windows into the parking lot. Why did he not open a register and assist??? The register associates were very pleasant and apologized for the long wait. These issues fall on management, not the associates. And as I'm sure you know, Hobby Lobby does NOT scan merchandise bar codes. They press register buttons for each item! It's 2025 - maybe Hobby Lobby should consider using self-checkout like the majority of other retail stores have been using for years?? My total time standing in line at Hobby Lobby today was over 40 minutes .... UGH!!!!

Don't have a medical emergency, they won't do anything to help you or even put credits towards…read moreanother class. They just take your money and tell you to deal with it, or just still come in, even if the doctor advised against it. Extremely unprofessional and unwilling to accommodate in the slightest. I guess they got their money, so they're not worried beyond that. I specifically asked if they could get me into literally any other class so I could still come here, but they refused all of my attempts at reconciliation.

If you're looking to buy jewelry that doesn't look like it came from the mall, this place is worth…read morea shot. Fancy cutting boards & all kinds of other artsy stuff is here. I've always found the staff to be helpful, but I'm not young. Several years ago, they used to be "The League of NH Craftsmen" or something like that. I haven't noticed a big change other than the name.

products were great, too bad the guy behind the counter was absolutely GEEKED. bloodshot eyes and…read moreeverything. guy could barely measure a yard of ribbon. me and my friends were scared asf and got out of there immediately after we payed

This trip it may have been the day? Or a seasonal thing? But I noticed that their stock is a…read morequite low. I entered the store with a purpose... A return. Being that there were very few shoppers, there wasn't a wait. The associate who assisted me was excellent. I did look around, but really didn't see anything I needed or wanted today. Next time

Top notch equipment and staff is very friendly. Location - 72 Mirona Rd UNIT 15, Portsmouth, NH…read more03801.

Merristitches is my happy place!! Always a fun class, beautiful fabrics and amazing sewing…read moremachines!!

I like this location. I find it rude that people have made nasty personal comments about clerks and…read morethe manager. Just because you have a feeling about someone you don't have to say the mean manager, or the girl with stringy hair. My Mother used to say, if you can't say anything nice, don't say anything. Have any of you actually worked retail before? A little kindness goes a long way.

The cashier Kathryn was extremely rude. Huge lack of customer service at this store. After checking…read moreout, I noticed the items that were under the 60% off sale section, rang in at 50% off instead. I explained what I bought was in the 60% off section and she said that's what the receipt said, those items were 60%. I explained that's not true, that she rang them in for 50% off. She got argumentative before she even walked over to check the sign. She came back upset saying the sign was misplaced. She had attitude and rolled her eyes when she asked if I'd like to return the items back, and buy them back for the correct price. I said yes. On the way out I politely mentioned how she hadn't treated me well as a customer. Rather than say 'I'm sorry, I'm having a bad day." Or nothing at all... she actually responded back, "I certainly don't have an attitude. But have a good day." And she said it with an attitude. She clearly is young and immature. I'd never have her working for my company. It looks like she knows nothing about customer service. I asked for her manager so I could get her name. The manager seemed to care less about this incident. So upper management and their employees don't seem to care for customer service here.

A really great selection but not the best for the budget conscious. Cathi is wonderfully friendly…read moreand talkative and a great source of information. Definitely call first about the location. I mainly shop for rock crystal beads and she had a great, if pricey, selection. Definitely worth a visit!

Wow! The bead selection is amazing and the quality of the seed beads are the best you can get. The…read moreSwarovski selection is better than anything in a 40 mile radius. The prices are fair but the owner is just a touch uppity, but still well worth the trip! Oh, the classes are awesome too and you can even get personal studio time. Great place to network with other jewelry makers.

My friend and I saw a sign for three shirts for $5.00 which is what drew us in. Not wanting to go…read moreto the laundromat at the marina to wash clothes, this was cheap enough to just get three new shirts and go the beach. right? I thought it would be a quick get three shirts and move on. There is no quick glance to find a shirt on the tables you have to dig through piles of clothing because nothing is folded, sorted, or organized by size/color. Lots of overrun T- shirts and close outs with damaged labels, and slightly imperfect shirts. Unique kitschy t-shirts but worth the stop, and inside I found some nautical and beach wall decor for $10. I see how the bargain of 3 shirts for $5.00 drew us in and tricked me into spending more. LOL

My husband really love this place 1st time he came here then he told our family to come check it…read moreout and we all came they need to fix their closing time it's says 6:00 PM WE DROVE 45 MNTS to come here and they were exactly closing at 4:55 PM THEIR CLOSING TIME NEED TO BE FIX IT SAYS AT 6:00 PM ON THEIR PAGE BUT THEY CLOSE At 5:00 PM