Signs by Tomorrow has done much of my printing for years. Last week, I went in and asked them to…read morecomplete a print project very similar to a project they did for me last year. I asked them if they could honor last years price. The person at the counter said Yes. I went to pick the project up and found the price was a full third more than I paid last year. After talking with the owner, it was explained that the person at the counter was "new" and I ended up having to pay the price that was a third more. Being a business owner myself, I would have expected last years price to be honored if my employee said they would. They do good work but this certainly wasn't the customer service I expected.

From the owner: Signs By Tomorrow offers a wide variety of sign products and signage services that get your…read moremessages noticed. With the industry know-how, state of the art technology, over 25 years of experience and dependable customer service, Signs By Tomorrow proudly serves the Madison area.

Susan took the time to meet with me to get a deeper understanding of my profession and what I…read morewanted to convey with my logo. She also did some research on her own and emailed me questions. Her terms were straightforward and she was professional, yet friendly. I liked two of her three initial designs and vacillated a lot between them. She was patient and modified the designs based on my input and got back to me promptly. I ended up really liking the logo that I eventually choose. I appreciated her skill in being able to come up with a design that would appeal to a broad age range, convey a sense of optimism for people seeking help with a communication disorder, and also complimented my LLC name. It was not what I had originally envisioned for a logo - it was much better! I am so happy that I did not go with a "do it yourself" generic logo.

I enjoyed working with Susan J. Hughes on a business identity package. I was impressed by Susan's…read moreknowledge of graphic design and color. She took my ideas and created a wonderful logo that will definitely put this company on the map! It was easy to communicate with Susan. I was impressed by how quickly Susan got back to me and worked through our revisions. I look forward to working with Susan again in the future because I know I can trust her work! --Sally Hestad

I am very disappointed to learn that Bizzy Bizzy has been purchased by 'Freshly'. I was looking…read moreforward to working with a Madison design company. Someone from Freshly contacted me in a timely manner, but I want to work face-to-face with someone (if need be) and not solely by Zoom or emails.

Candy did amazing work. I have her a few ideas if what I was looking for and she just ran with it…read more She did out labels, logo, and website www.mandysmoodfoods.com. She went above and beyond expectations. I would defiantly recommend her and will use her again in the future. Thank you for all of your hard work !!!

Needed 200 colored brochures in a short time and Amy was excellent to work with. Friendly,…read moreinformative, great price, provided what I asked for with a smile. Would love to deal with more businesses like this!

The venerable Bob's Copy Shop could not be more efficient, and the prices are extremely competitive…read morewith other copy shops in town. They have worked miracles in terms of timing more than once. Amy is great -- super responsive to emails, and patient to boot. Plus, what's not to like about a place where the shop doggie is as great as the staff?

Kathy did our wedding stationery a little over a year ago, and boy was she worth every penny. Not…read moreonly did she design a theme to tie everything together for us, she also helped keep us on track with things like... when to send out invitations, when to request RSVPs, etc. She worked with our reception venue directly to make sure meal cards worked for them. And everything was made with high quality and care. Exactly what I'd expect from someone who has an actual press in her office; no outsourcing needed! 10/10

From the owner: Sugar Pear Design is a full-service creative studio specializing in custom wedding invitations and…read morewedding day stationery design. With an unwavering commitment to detail, my design approach is rooted in creating cohesive and unique designs that infuse your personality. I take the time to understand your vision and the overall aesthetic, allowing us to design wedding invitations and day-of elements that reflect your personality and serve as visual storytellers, enriching the experience for your guests. Concept collaboration is encouraged and provides input on the elements most matter to you. Then by entrusting design and production, you'll have more time to savor the months leading up to your special day rather than feeling overwhelmed by the details. I am committed to bringing your vision to life in the most exquisite and meaningful way possible.

Only good things to say about Tingalls! Extremely fun and creative environment that hosts talented…read moreleaders, designers and project managers. Everyone goes above-and-beyond to meet client needs (and quickly), yet quality of design is never compromised. Designers are always learning and working to implement forward-thinking design and to stay ahead of the design game. 200% recommend this agency for design needs!

Several months ago I contacted Tingalls for an estimate on designing and implementing a new…read morewebsite. I was unsure if our site needed a new aesthetic or perhaps content and navigation changes. After a brief call with the owner, Tara Ingalls, she recommended to us that we hold off on a redesign and focus on a navigation/content rewrite. Her recommendation was unusually honest! She helped us save thousands of dollars while solving a clearly identified problem. We began working with copywriter Catherine Bell soon after. Our company is complex for those outside the industry. But that didn't seem to faze Catherine. She dove right in and emerged with a copy that was easy to understand, engaging and thoughtful for the best search engine optimization. I have been so grateful to her as she has walked us through the process, guided, and mentored. The implementation of our changes was organized and expedient with Kallie and Crystal. They have been attentive, proactive and--the best part - fun to work with!

Thysse Printing is the best! Their sales staff is friendly and helpful, the quality of their print…read morejobs is unmatched and they always make sure you get your project on time and 100% to your satisfaction. Would recommend them to anyone looking for a printer that will make their life easier and that's coming from a graphic designer of ten years.

From the owner: Thysse is where you go ... for Innovative Thought, Exceptional Design and for the Physical…read moreProduction of Ideas. We create paths for clients to creatively and effectively develop, deploy and promote their brand. Thysse's team of exceptional designers and architects is supported by extensive in-house production capabilities. We produce what we design. Services include: experiential design, facility branding, graphic design, printing (including offset, digital and large format printing) direct mail and promotional items. Services include: - Experiential design - Facility branding - Graphic design - Printing -- including offset, digital and large format printing - Direct mail - Promotional items - Branding

Huge thanks to Monarch Media Designs for turning our locksmith vehicle into a head-turning machine!…read more We love the clean, professional wrap -- it perfectly reflects our brand. One friendly piece of advice though, guys -- try to be a bit more responsive to your customers. It gets pretty frustrating when we can't reach you with questions or updates. Communication makes all the difference!

I've taken multiple vehicles to Monarch and always had a good experience. They worked with me on…read moregetting my logo how I wanted it. Vehicles came back clean and looking great! They also printed adhesive business cards that I can put on my work to help future owners and mechanics know who worked on the car.

No stars. They had our laptop for a week with prepay $57. Called multiple times and finally a tech…read moresaid - the battery is bad. We told him the battery is new and was charging fine at home. Oh, then it's the motherboard. Did they even diagnose? Lost our trust right there. Said they would call the next day with price. Did not call. We picked it up and it's worse than when we dropped it off.

Our largely trouble free desktop computer running Window XP for the past 12 years was having start…read moreup issues. I brought the computer in and met Matt and described the problem. Matt said it could be the motherboard and/or the drive. I protested and told him the computer had no inconsistencies on the drive, no malware, no viruses. He replied "you are talking about psychotherapy and the patient needs a liver transplant." Immediately I appreciated his wry dry humor. I shared with him a parts build I had put together for a custom computer which we wanted to go forward with in September of 2017. For now we wanted a fix to tide us over until then. He warned if it was determined the problem was the motherboard there was no solution for us; he could not get another since ours was 8 generations old; not even an OEM version. The next day he called with devastating news. It indeed was the motherboard. He sent via email pictures of four blown capacitors on the board. At that point I was very fearful that we would lose all our data despite having it all backed up onto an external Western Digital drive via Acronis. I shared that our most important desire was to save all personal documents from each of our (my wife and I) respective profiles and twelve years of music on iTunes. I had just spoken with a support technician at Apple who told me since our version of iTunes was old, the music could not be downloaded into their newest version. Matt said that would depend on the condition of the hard drive, something he would know after examining it. He determined that the surface of the drive was damaged but the hardware supporting the drive was intact. He observed it was a good thing we brought it in since he surmised there was about seven days use out of it left. He did not guarantee he could do what we asked but felt confident he could. My parts list totaled $2,900. Matt went over each component and made recommendations for changes. When we were done my parts list was reduced to $2,100. The price reduction did not represent compromised performance; quite the contrary. With the graphics card I had originally listed Matt said it needs to run at 70 to 80 percent of capacity and if I were not using it in that manner I would not see the benefit whereas I would see MORE performance out of a card that cost less but was more accurately matched for intended use; horses for courses, and so it went with each part including the case. Matts reasoning was so clear it inspired confidence. I pulled my parts from Parts Picker. As I was "building" the computer with each addition of a part the site had a pop up that said "there are no incompatibilities" and continued to say so until the end. Matt said he did see where based on his experience there could be some parts that did not play well with one another. He agreed that the Corsair Vengeance series that was recommended to me over the higher level Corsair Domination Series was less troublesome. I told him that my goal was stability and at the same time although we are not gamers, we wanted a machine that was ultra-fast. He did what is called "active listening" and recommended a top of the line component that would meet those needs. HAPPY ENDING. Matt was able to rescue all of our personal documents and our iTunes library put into the latest version; a Miracle and we are so grateful. I knew he was not using hyperbole when he said "you will feel as if you have gone from a Model T to the Jetsons." Experiencing the truth of what he said was something else entirely. Per my request he installed the ESET Internet Security software that I purchased and brought to him. He also installed Microsoft Office Home and Business 2016 as well as Windows 10 Home 64 bit. Matt shared in our excitement and it was palpable. There is something special to be said when someone is excited about building something for you; good energy going into the product. All the above is a very long winded way of describing someone who is adept at what he does and at the same time able to communicate what he does effectively, honestly and compassionately; a rare trifecta of skill sets in any business but especially in the world of technology. That Matt cared about us as people was evident at every point along the way. By that I mean he did not see us as customers only; someone to add to the profit margin. For all intents and purposes, Matt IS Madison Geeks. If he went elsewhere we would follow him. Kahlal Cunningham, CEO of Madison Geeks would do well to make Matt a partner. If we had not had the conversations we had with Matt and the trust he established with us, a $3,000 custom built computer would never have been built. Had we not had the numerous consultative conversations no work order would have been placed with Madison Geeks; it goes without saying that building a custom computer is not the same as putting money in a candy machine and out comes the candy bar.