Can't really say enough good about Serv-Pro. From the initial contact with Ryan, to the final…read morewalk-through, nothing but professional, courteous, and attention to detail. Serv-Pro sent a highly qualified & experienced team that made the experience seem easy. They worked their butts off but also seemed to have fun doing their job. The team they sent were connected to each which made the time shorter & the job easier! Special thanks to Ryan, Jordan, Nicole, Rachel, Nate, Claudia, & Gordon. They boxed & moved everything in record time. They also moved us back into the house we rented. I really can't say enough about these guys. Imagine knowing you're disaster relief & then going from job to job not knowing what you're gonna face. They've obviously got this down to an art!! Thank you Serb-Pro!!!

This team has been absolutely amazing. From the initial call, to mitigation and working with my…read moreinsurance adjuster, they have been hands on, communicating well and extremely helpful. They were trustworthy and friendly and walked me through everything and answered my numerous questions. Highly recommend and while I don't want another issue, if I have one- they are my first and only call!

I have severe insomnia so I have been searching for any possible cause. Even though I have no signs…read moreof mold, an Amazon kit showed that I had different types of mold all around my house. I was blessed to have encountered Resto Pros and Josh came out and did a free inspection. Apparently mold is ubiquitous in our environment but I don't have the severe black mold that would cause health issues. He did advise replacing the vapor barrier that was damaged more from a future prevention measure. His photos were helpful. No high pressure sales. AN HONEST INSPECTION. Thank you Josh, and thank you RestoPros.

From the owner: Water, Fire, or Mold Damage? RestoPros Has You Covered!…read more When disaster strikes, every minute counts. That’s why RestoPros of Boise is available 24/7 to get your home or business back to normal—fast. 1. Water Damage & Flood Cleanup – quick extraction, drying & restoration 2. Fire & Smoke Damage – cleanup, odor removal & rebuild 3. Mold Remediation – safe, certified removal & prevention 4. Reconstruction – from drywall to full rebuilds, we handle it all We work directly with insurance companies, so you don’t have to stress over paperwork. With RestoPros, you get local experts, fast response times, and a team that treats your home like our own. “Professional, quick, and compassionate. They turned a nightmare into peace of mind.” – Actual Customer Call now for immediate help: (208) 330-6374 Serving Boise, Meridian, Eagle, Nampa & the entire Treasure Valley RestoPros – Restoring Homes. Restoring Peace of Mind.

I would not recommend them. While nice people, the bottom line is key so they use inferior…read moresubcontractors who show poor craftsmanship while Ultraclean supervisors are not to be seen and have no way of knowing who is doing what.

Everyone at this company was so helpful and friendly. They made a terrible situation so much…read moreeasier. And their prices were very fair too. A+++ all the way.

If I could give a negative review, I would. My experience with this company was extremely…read moredisappointing. They began work on my home and removed a big portion of my ceiling leaving it exposed. When I asked questions regarding the quote and requested quality workmanship, they became unwilling to continue the project. My house is currently left torn apart, and instead of addressing my concerns professionally, they refused to proceed with the work. I would recommend looking elsewhere. There are plenty of qualified companies in the area, and I wish I had chosen one of them.

I was away on vacation when I was notified of a faulty garbage disposal leaking water . Paul Davis…read moreimmediately sent a mitigation team . The team was very professional, knowledgeable and friendly . They explained the process and answered all my questions to my understanding . They would notify me of their schedule and arrival times . I am very pleased and impressed with the work and level of service I received . I highly recommend them !!

Awesome Cleanup! Awesome Customer Service! Working with ServiceMaster was so easy! They were very…read moreaccommodating and always had a smile! We would definitely use them again...but pray we won't need to! Thank you Erin, Preston, Alan and Travis!

If you live in the Meridian area and have damage to your home due to fire or water, my wife and I…read morehighly recommend using ServiceMaster in Meridian. From day one with our house fire, to not one, but TWO water damage issues after we got back into our home, ServiceMaster was there. They carefully took care of all our personal items making them look brand new after the smoke and soot damage. Even my outdoor tools looked great. They stepped in, big time, when we had water damage and went the extra mile to make sure it was all done correctly. Their team is professional and friendly, and I can only give them my highly recommendation!

I contacted this business to clean my rugs & had the weirdest experience. First, they seem to do…read moreeverything through text, which did not come across professional. They kept asking questions about approximate size, wanting pictures and then would not get back to me for days. The initial contact & response began in mid-July and yet after all the back & forth, they didn't finalize & pick up my rugs till mid august. A month to get rug service completed just seems extensive. Who has time for that? When they said they sent quotes & disclaimers paperwork - I didn't get anything via email to sign. It was a constant back and forth for a month via text! When they finally arranged to pick up, they were not on time - I kept getting new texts about the tech coming later and later. They finally showed up - hours later than initially agreed. Bit I was shocked they don't measure anything first. The guy just rolled up the rugs and took them. I had to text a pic of my signed disclaimer and quote. Then a day later, they say my measurements were wrong and said they found organic matter so now must NOW change the quote and charge twice as much! So It was then that I said no, that's not good business. I said this "Why didn't you all measure when you picked up? Why all the back and forth texts? What scale are you using to calculate your pricing? What I also wonder is why you could not come to my home, measure the rugs, pick up and provide me a solid quote - all in the same day - without all this back and forth and me needing to guess lengths. This has been so time consuming just to get rugs cleaned. It shouldn't be this convoluted!" I asked them in text to cancel and bring me my rugs back. Suddenly, they were ok about doing it at the original quoted price and said it's common for customers to provide inaccurate measurements & proceeded to clean them even though I said bring them back. It was like they didn't want to take ownership for all this, claiming it was MY mistake. They were the ones who initially asked me to guess the size so they could give me a quote - not willing to come measure BEFORE picking up and agreeing to do the job!! When they wanted to arrange a time to bring them back I said go ahead and leave them on my porch. It was again a lot of texts. They took nearly a week to do that - saying it was raining and they were trying to meet us at the door. They said they'd be here at a certain time and it was hours later when they finally showed up. It was all chaotic with the texting - seemed like they didn't know what they were doing. When I finally got them back it was a series of harassing texts. To which I said I do not agree with the final billing and yet still see no adjustments made. I do not believe there is value in the poor service and informed them of this. The result of my carpets did not match the cost I was charged. The carpets themselves had a weird residue on them and smelled weird too! I have asked for further resolution on this via email and text - and yet have not received any fair adjustment to our bill. I emailed and got something gaslighting over what was happening. I believe compensation for a service should match what was provided. To be fair, i said I am willing to pay for 50% of the charges because that's about what I received in service. In most cases - in any company I've used and ran would rather cancel the bill entirely & be more concerned about retaining a customer and their business and not be this harassing! Just has been unacceptable and unprofessional all the way around. After this, I am also reporting the company experience to the BBB and will be writing other customer reviews which match the level of service provided to me. Highly disappointed at this point! I read reviews before using a company & saw no other issues from anyone else which is why I used them. After our experience.... I'd say buyer beware! UPDATE: In response to this business's reply - it's again a method of gaslighting to claim it was OUR fault for your poor customer service. When your business is all about cleaning - why would you have any issues with cleaning? Our rugs were not "impregnated" with urine. We have two potty trained dogs but that doesn't mean they used the rugs as a bathroom, as you made it sound. If a pet has an accident while in training mode - that's different! Honestly - Maybe when your company takes ownership of your business process and quality, your poor customer service and shortcomings on your cleaning methods used...you will receive better reviews. As for my family - we will never recommend your business and already filed our complaints with the BBB.

Rainbow came to my house for a carpet stretching and cleaning job. This company shines, I called…read moreseveral companies to compare bids, they were the only company that conducted a free inspection and took the time to understand my project in detail. I have several floor transitions, they were very careful to protect the wood sections and used corner protectors everywhere, I am very happy with their service and price, they are very professional, my carpets now look like new again.

Apex Restoration! Our knight in shining armor. Just three…read moredays after our wedding right when we were supposed to be in the honeymoon phase we discovered a leak in our home that turned into a full-blown restoration project. They had to rip out flooring, baseboards, and parts of our bathroom, closet, and office. Definitely not how we imagined kicking off married life. But then came Apex. From the moment they arrived, the team was absolutely amazing. They made an incredibly stressful situation feel manageable and even gave us peace of mind during a time that could have easily been overwhelming. They were respectful, professional, and so kind. One thing that stood out was how considerate they were of our curious little kitten. With all the in-and-out traffic, they were always careful not to let him slip out... something that meant a lot to me. They kept us informed every step of the way and made sure we understood the process. The communication, friendliness, and care they brought into our home turned a nightmare scenario into something we could handle with confidence. We hope we never need restoration services again, but if we (or anyone we know) ever do, we know exactly who to call. We can't recommend Apex enough!

If you are looking for a company that truly value its customers, this is it. Apex came out on a…read moreshort notice to do a mold inspection over the weekend since I was in town only for the weekend. Their technician Michael was knowledgeable, profesional, he used shoe coverings inside the house while doing the mold inspection. He took the time to explain everything. I'm impressed with their flexibility and high level of service.

Technicians were polite but lacked supervision at times leading to months of delay in drying of…read morewater damaged areas. I hired an outside contractor to perform new construction once mitigation was finished.

They showed up on time, completed a full inspection, and didn't charge me. I was so impressed with…read moretheir knowledge and integrity! Highly recommend!