(Note: The 2 stars are for the 3 caregivers we eventually got to work with; the agency itself would…read moreget 0 stars.) Eight months ago I needed caregivers for my dad, who has dementia. Golden Age (GAC) was one of the agencies I called. After discussing our needs, I determined that the price for the amount of hours we'd need was going to be beyond our budget. I moved on to researching other resources. A few days later, a GAC rep contacted me and I explained that we were no longer interested. She offered a reduced price that was in our budget, and I decided to give them a try. A few days later, someone contacted me to tell me about the two caregivers that were scheduled to begin the following week. They sounded great, and we were all set . . . until the night before the first caregiver was supposed to begin when I got a call from GAC telling me that *both* of the scheduled caregivers were now unavailable. The GAC rep said she was already trying to find replacements. It was disappointing and frustrating to have to scramble for coverage for the 4 days that my dad wouldn't have a caregiver even though we'd had a start date locked down a week ago, but I chalked it up to "things happen." A couple of days later GAC's founder texted me to tell me he'd investigated the "total mishap" and apologize for "starting off on a hiccup." He told me about his background starting the company (he'd had a hard time finding quality, reliable caregivers for his grandmother) and how he "still personally [stays] involved because [he wants] to see things are done right" and that he would "personally be involved with the care of [my] dad on coordinating caregivers with [the] staffing team." He offered me a discount for the first month, said he was going to have GAC's case manager call me so that she could be my main point of contact, and said he'd spoken to the two reps and the case manager to "re-align better communication etc. for future placements." Later that day I got a call and texts from the case manager, who told me she'd "be watching things like a hawk. Be sure your dad is well taken care of." I felt reassured that that first "mishap" was just that. The 2 new caregivers started a few days later (and a third rotated in a couple of weeks later), and they were great. However, within less than a month, 1 of them "resigned" after her shift one night with no notice, and GAC didn't tell us until the day after, only because I called them when my dad told me the caregiver hadn't shown up and I couldn't get in touch with her. Less than a week later, the other caregiver didn't show up for her shift and I called GAC to report this and was told that she too had "quit" and that "we don't know what happened to these girls really," but that I had already been told that we wouldn't have a replacement until 3 days later. (Nobody had told me anything.) I texted GAC's founder about this since he'd been so outspoken and intentional about letting me know he'd be on top of things and seemed so committed to making sure things went well. I never heard from him. I told the GAC rep not to bother getting a replacement and that we were done working with them. The rep kept insisting on trying to have another rep call me and trying to schedule someone else. I just wanted them to leave us alone. The experience was awful, GAC had again forced me to scramble to find care for my dad on short notice and left us with no caregivers--so I was done with GAC. Since then (8 months ago), a GAC rep has called or texted me at least once every 2-3 months to ask me if I'm still looking for caregivers. It's always clear that they have no documentation of my case, and I always tell them I'll never work with GAC again nor refer GAC to others and to please remove me from their contact list. Each time, they tell me they will. Two weeks ago I got another text, and asked them to remove me from their list. I was told that I would be put on their do-not-call list. Nope! I just got off of yet another prospecting call from them. So, along with the unreliable, dishonest service and terrible communication, they're relentless telemarketers who can't be bothered to remember former customers' poor experiences or respect requests to not contact them again.

I needed 2 days of help when i went in for hip replacement. The person Eunice that Golden Age…read moreCompanions set me up with came with a smile and all the qualities of a great caregiver. Meds in a timely manner which was my highest concern. Was low key, had my meals prepared and made my 1st 2 days very accommodating in my own home. Peace of mind fir my family and me also. Thank you GAC . Until next time

Yes, yes, yes! If you're in the situation that you need this kind of assistance then you probably…read moredon't have time to read a whole review. So, do yourself a favor and call Denisa now. When my mother was released from rehab care, she was supposed to go into Assisted Living. The place my mom wanted to go wasn't really going to work for her so, in a stressed panic, I started to look around for a place. I didn't know what I should be looking for and I was scared. I ended up on Yelp looking for assisted living facilities. I came across Arizona Senior Options and read the reviews. I wasn't really familiar with placement services but the reviews were so heartfelt, I called. I spoke with Denisa and felt like I'd gotten a thousand pound rock off my chest. Denisa was with me for every step. She walked me through questions. She followed up (she is the Queen of following up!). She took me to a really nice home and, although we saw other places, the first place was so nice, clean and pretty that I was hooked! Denisa would check in with me, check in with the assisted living folks, check in to ensure my Mom was set up for her doctor's appointments. She asked my mother her favorite ice cream when she first met her and then brought her some later. When my mother needed hospice, I called Denisa for recommendations (although by that time I was out of my mind and made the mistake of using the hospital's recommendation). Denisa was a constant. One of those rare people who take their knowledge and do good with it. I would never have been able to get through all that I needed to without her advice, her empathy, her smarts and her commitment.

I contacted Denisa after reading the reviews. I was glad I called. She demonstrated great concern,…read morecommunication, and patience in helping us relocate my father in law and placing him into a caring home. Many thanks for your guidance and direction.

I am 85 and have COPD so my mobility is certainly not what it was. My sons arranged a Cardinal…read moreCaregiver to visit my home several days a week. My caregiver, Melissa, is wonderful She is a real blessing for me. Melissa cooks, cleans, takes me to my various appointment, does grocery shopping She is very pleasant and we get along very well I live in Scottsdale, not Kingman

The young man who gave superb care to a dear friend of mine was from Cardinal Caregivers. His name…read moreis Charles. Hi innate kindness, his excellent knowledge and intelligence, and his absolute attention to every detail was unfailing. I cannot say enough to this special man who never failed when he was needed!!!

Amazing personal care!! The director of the company is Eric Kaye and he is always making sure both…read morethe client and their caregiver are taken care of no matter what!

As a home health OT, I often run into the Connections Caregivers. I am delighted to say how…read morecompetent, kind and professional they are. Eric and Denise do a great job training their caregivers and staying involved in every case. The clients always tell me how comfortable they feel in their care. I have complete confidence in the Connections Team and highly recommend them to anyone who needs quality care services in their own home. And they love pets too!

I had in-house physical therapy after surgery, multiple times the nurse and pt therapist would go…read morethrough my medications looking for God knows what so I stopped their appointments immediately. They have no right to rummage through your personal items in your home.

I refer my clients to Valley of the Sun Homecare knowing they will be in great hands for all their…read morehomecare needs. Valley of the Sun is reliable, consistent, and they offer excellent care!

This company offers first rate care. The owners know how important it is to keep your loved ones at…read morehome. The 24 hour staffing is top notch and Renee, would do whatever it takes to care for your family. She has such compassion for this field and I just love her. Hard working, honest people who genuinely care for others is what you'll find with Comfort Caregivers.

Comfort Caregivers was a huge help for our family during a stressful time. After my mom came home…read morefrom the hospital, we needed extra support and I honestly did not know where to start. Renee made the process easy from the very beginning. She answered all my questions, kept me calm, and arranged care quickly. The caregivers were kind and patient with my mom. They helped her move around safely, kept her company, and made sure she was comfortable. Knowing she was in good hands took a huge weight off my shoulders. I am truly grateful for everything Comfort Caregivers did for our family. If you are looking for care for a parent or loved one, I would absolutely recommend giving them a call. They genuinely care.

Certified Patient Assistance has been an incredible support for my mother and our family. With my…read morebusy work schedule, it's such a relief knowing she's in good hands. Their caregivers are compassionate, dependable, and truly go above and beyond. It gives me peace of mind knowing she's being cared for with love and respect. I'm so grateful for their services, highly recommend to anyone needing in-home support for a loved one. Thank you!!!

Choosing Adultcare Assistance Homecare was the best decision for starting my caregiver journey…read more They simplified the process, boosting my confidence. At the Sun City location, Jill made me feel comfortable, and Norma's calm guidance was invaluable. The team's patience and kindness were outstanding.

I do not recommend this service (Sun City, AZ location) based on my experience. I used them for…read moreonly 2-3 days before canceling. The operation was disorganized--I communicated with three different people and never had clarity on what was happening. They appear to charge a high hourly fee simply to coordinate W‑2 caregivers, which set an expectation for excellent organization and care that was not met. Communication was poor. I had no insight into what caregivers were actually doing onsite beyond delayed, check‑mark-style reports with minimal detail. I often had to chase the main office for updates. Caregivers were also prohibited from communicating with family members unless my memory‑impaired parents let them use their phone, which is unrealistic. I questioned the caregivers' skill level and felt the business practices were inappropriate for adult home care. Instead of reducing stress while managing care for both parents with memory loss, this service caused more. Billing, however, was immediate: funds were withdrawn directly from our checking account, invoices were not emailed, and I was locked out of the portal shortly after canceling.