Stay away! Food is awful. They seem to have money for parties for admin, but the food they give…read moretheir residents is sub par and most days inedible. Maybe If they used decent ingredients and invested in their patients, they would get better reviews. They have rude nurses and staff that don't care about the patients. They just want to play on their cell phone.

Staff is caring and warm. Understands my Dad's needs which is a big plus. Dad is very happy to be…read moreat Bellhaven.

Terrible, incompetent and horrific. My father was here for 1.5 weeks for rehab after contracting…read moreCovid at SBH er while seeking care for a popped hernia. After 2 weeks in the hospital laying down all they did here was to walk him around on a walker once per day and not the first 3 days and not at all on weekends. A sadistic doctor, Dr. Nadal, took him off needed anti anxiety meds he has been on and was on at SB hospital, claiming it was due to low pulse ox, but his pulse ox was ok the whole time he was there. There was no bladder retraining as claimed, no real pt and when he called for help he was often ignored. I had to call the nursing station many times to try to get him the care he needed. He called me in a panic the first day, his bp had spiked to 190/100 and the nurse was nasty and aggressive. The next day after they did eventually increase the dose due in part to us calling, this crazy dr told him 157 which his bp dropped to bp was too low to fight covid. He told my 87 yr old father he could go to the emergency room if he left there. He was put on stool softener and mirilax every day which caused him to have extreme discomfort and runs and he was often left in his own excrement with pressure sores with no one attending to him when he called for help. When he came home earlier than the expected discharge after being very distressed and asking me to get him, they threatened him with ama and a huge bill. He was so weak he could not walk with a walker from the car to the house and needed a wheel chair. He then spent 40 minutes on the toilet. After the blood pressure incident the first day I spoke with a social worker who called who was extremely rude and unprofessional ( she hung up the phone on me) when I said I wanted him tested for covid again and transferred. This is one of only 2 places which accept covid pos patients. They only test once per week so they can automatically keep you there a week. In addition prescription rx I brought to him at SB er went missing. It was stolen either at SB or here. We have requested his records with no response. I will be making complaints. I called a supervisor at the adjacent hospital the first day who said she would investigate and call us back but she did not. Stony Brook Hospital & Peconic Bay caused him to have a severe pressure sore which never healed. 10 months after all of this they murdered him finally at SB hospital with numerous severe negligences everywhere. I am just publishing this review now but he was infected by SB Er in January 2021 and he eventually passed there in October 2021 from everything they all did, including inadequate home care.

Both of my parents did rehab at Island Nursing. I would not recommend this facility…read more When a facility is unable to have sufficient staffing levels, it is impossible to provide care in a timely manner. (On one weekend all the aides called out for the overnight shift, so an aide was pulled from another unit to help. With 40 beds in Mom's rehab area, it was tough.) Aides should not have to hunt for supplies when preparing to change a patient. Large sized briefs, barrier cream and garbage bags should not be in short supply in a nursing facility. 95% of the employees here are good souls. Their heart are in the right place, they care about their patients and attempt to do the impossible. The kitchen team is incredible. They offer so many options to patients, produce delicious food and are incredibly responsive to requests. As someone who stayed with their loved one - leaving only to shower and briefly nap - I have the following recommendation to caregivers. - Keep a careful eye on prescribed medications - Visit frequently - Check skin integrity frequently - Engage with the dietician and ensure personnel delivering/recovering food are aware of current meal plan protocols. Dietician does not reach out to patient/family to inform them how things are supposed to work. You will need to ask. - The PT program is not a rigid structured time setup. It is effectively first come first serve. Which may result in the therapist who is familiar case being unavailable when the patient is available. - lack of visibility into prescribed medication as well as report of medications actually dispensed, needs significant improvements. Key personnel administering medication have experienced significant unexplained turnover, which is somewhat in step with facilities personnel charges at all positions. When Mom was last released from a hospital, our family opted to bring her directly home instead of risking another experience like the one at Island Nursing.

I am reporting this place to the Dept of Health. My family member was here for a couple of weeks…read moreand I was so happy when they left. Calling for a nurse in this place is almost impossible. After many many attempts to get medicine on time it becomes an impossibility to find out why they don't respond. One nurse tried giving my family member the wrong medicine. Thank God they would ask about what they were being given. Their own nurse attended to wounds once every 3-4 days when their wound was to be taken care of 2x a day. This place is terrible and if you need rehab or nursing care, DO NOT GO HERE.

the nurses and doctors were helpful and pleasant. The nurses aids are terrible. First it took them…read moreabout 3 weeks of complaining daily to give mom her dentures, hearing aid and glasses. She was eating with no teeth in her mouth. wh changing her diaper, stool was left in her diaper and vaginal area where I had to take off diaper and clean after aid. This went on for weeks as well. There is no such thing as low sodium diet and mom has been not 1 working kidney and heart failure which makes it dangerous for her to have too much sodium. The food is also really bad and cheap. Chicken consists of a chicken patty, and lots of pork being served without choice but a sandwich. The physical therapist deprives my mother of the time allowed, so she hasn't made almost no difference since she came in 4 weeks ago. Mom isn't Mobil and can't teach anything by herself and after I leave everything is removed in front of her so she can't get a drink of water, a snack, her tissues, her books to keep busy or anything else. When changing mom's room they left everything of hers, including what will keep her from falling out of bed, in the hallway. I came in at 7pm and had to put her room together to keep her safe. If thinking about coming her I would say don't if you care about your loved ones!

My mother stayed at Smithtown Center for a year and a half as a dementia patient and later, a…read morecomfort care (end of life care) patient. The staff always kept me well-informed about my mother's health. This is key for families of dementia patients. For this kind of care, it's the staff that matters most. The key players are the unit coordinators, and we had great ones: Kelly and Jenna. Both were very patient and attentive. Jenna eventually felt like a friend of the family. She took a personal interest, and went above and beyond to resolve issues in my mother's care along the way. I was there constantly during one period of time, and really saw how things work. I was amazed at the quality and number of people involved in my mother's care. Besides the coordinators, I was very impressed by Supervisor Marilyn; NP Liz; Night nurse Christen; Med nurses Garcelle, Angie, and Danielle; Aides Carline and Christia; OT/PT's Gary, Pierre, and Jennifer; Speech therapist Ann-Marie (regarding chewing/swallowing); Social Worker Donna; Recreation assistant Jennifer (who helped me Facetime with my mother when I couldn't visit); and Violetta (who *tirelessly* kept the whole unit clean). Pretty much everyone really knew my mother and the details of her care! My mother REALLY did not like taking medicines, etc., but the team displayed some amazing skills in gently getting her to cooperate. The comfort care period here went much better than home hospice care would have. The team took care of all medications, cleaning, laundry, and other tasks so I could just be there for my mother emotionally. In all, Smithtown Center is staffed by a large team of very nice people who were very helpful to my mother and me. Thanks, Smithtown Center! One last thing is, that in comparing notes with others, I learned that Medicaid patients got the same, high quality level of care as the self-pay patients.

I wrote a review 4 years ago when my mom became a patient. Unfortunately, 4 years later my mom…read morepassed away.Prior to her passing, the staff in the second floor were compassionate, loving and caring both to my mom and to my family There are no words to express what this meant to my famiLu. The staff became our family as we all spent alot of time there during mom's illness especially. The staff in nursing, housekeeping, nutrition and rehab were so gracious and loving to our mom and to us. It was difficult to adjust after mom's passing and Jen the social worker offered her suggestions regarding dealing with our grief. I would recommend Salem Hills to anyone looking for a warm, loving, caring safe environment for their loved one Thank you again to all the wonderful nurses Melissa, Lauren, Gabby, Christina, all the aides Daniella, Lourdes the wonderful staff in Rehab housekeeping especially Janet who was so wonderful to mom, the nutrition department, Jen, Christian. Thank you you all were such an integral part of our lives for ;4 years Stephanie Massi and the family of Mickey Rowan

Excellent staff all around and care giving - Facilities are clean and well kept - Recommended highlyread more

Several days before the Corona Virus became a topic of any sort, I moved my mother to Ridge Crest…read moreat Meadow Ridge due to declining health. This was a very difficult decision as it was going to separate my mother from her husband. However, as I would soon learn, it became the very best choice I could have made. From my initial conversations with the Admissions Nurse Daneen, my mind was put at ease by her expertise, her overwhelming compassion and complete sense of caring about all aspects of the move. Soon after the move, I met Danielle, the head nurse of the wing where my mother was placed, and found the exact same wonderful and comforting set of values in her (I am able to talk with Danielle daily to get updates on my mother's condition). This was followed by the rest of the staff, who, again, continue to impress me in every way. Then the word of the Corona Virus made the news. Ridge Crest under the direction of Kim Held, the Director of Nursing, took decisive and immediate action and locked down the facility to all visitors. This was far in advance of other nursing facilities,and has played a pivotal role in keeping the facility safe. This meant my mother's husband and I would no longer be able to visit her. However, once again, the Ridge Crest team stepped up. They understood the social and emotional toll this would take on their residents and their loved ones. Through the staff's loving and compassionate ways they put the residents at ease, as well as their family and loved ones. I am able to be in regular contact with the nursing staff by phone, my mother via FaceTime (set up by the staff). I cannot imagine a better, safer, more professional and loving place to have placed my mother. Ridge Crest is simply an outstanding facility.

Not writing a review at this time. Some things to get sorted out first. Husband been at Affinity…read more4 years now. Things have not always been perfect but I am there all the time to make sure he is fine. The food is horrible. Had some things happen recently there so we are looking into it all

I live here, and I need to warn others: this place is not safe. Most days there are only one or two…read moresupervisors for the whole building, and staff don't respond when you need them. I've been left waiting for help for long stretches, and when they do come, they are rough and impatient, like I'm a burden. The building is dirty, the bathrooms often smell, and the environment feels depressing. I've seen residents yelled at and treated with no kindness. Once, I even witnessed someone being restrained for hours without anyone checking in, which was frightening. Supervisors don't take responsibility--they push their jobs onto others who shouldn't be doing them. When inspectors are around, they make everything look fine, but as soon as they leave, we're ignored again. I don't feel respected, safe, or cared for here. If you want your loved one treated with dignity, please find another facility.

The good: No bad smells, clean facilities, generally caring staff, saucy energetic RN, physician…read morereachable by cell phone, great PT, helpful LCSW, Medicare covers, good central location. The bad: truly short staffed for the type of care we needed (needed more 1:1 care for physical neurological needs), often fell out of bed/chair with no one to help, got dehydrated, got UTI, got Covid. Not a good place for neurological patients. Need to be able to speak for yourself. You might be lucky and have a roommate that can speak for you when you've fallen out of bed. Maybe you are lucky to have family to make a stink to get the care you need. If not, you are highly likely to languish. Sorry Hamlet. We had high hopes but it did not work out.

Most aides were horrible They take o close to an hour to…read moreAnswer the call button My medication to breathe was not on time most days If I requested a nurse I was told they were not on the floor and I to wait to do a breathing treatment. I would not recommend the hamlet to anyone and I pray that no one needs this facility. Please go somewhere else if you need help

My stay at Good Samaritan Nursing Home was an emergency need fulfilled instantaneously directly…read morefrom the LI Community Hospital. I didn't know if I was going to be a long-term resident or not. Everyone treated me like a family member. I was given every consideration, seen regularly by nursing, the aides, the occupational/physical therapy team 6 days a week, the doctor, social work, and an administrative team working in the background to ensure that my care was going as planned. I highly recommend this facility for you or your loved one.

Home Health care outstanding nurse went above and beyond!!!! PT also great paid attention to needs…read morethis group highly recommended.

Our nurse Chris Kirby was amazing! She was caring, informative and comforting in every way she…read morecould be. She was professional and we loved her visits, not just for her care but also for her smile. We looked forward to all of her visits ! Chris does her job but also makes you feel like family which during hard times dealing with illness makes everything so much easier to deal with. She is a true asset to your circle of care.